Firmware Upgrade

You can upgrade the switch firmware to update the switch with the latest firmware fixes and features. You must have access to the Internet to download switch firmware from Rockwellautomation.com to your PC or network drive.

Note: Wait for the upgrade process to complete. Do not use or close this browser session, and do not access the device manager from another browser session.

Upgrade the Switch Firmware

  1. Click the http://www.rockwellautomation.com/support/downloads.html link from the Firmware Upgrade window.

  2. Find the latest firmware image for the switch.

    Note: You must download and use the firmware image in tar file format (not bin file format) to upgrade the switch through the device manager.

  3. Download the tar file to your PC or to a network drive.

    Note: Upgrading the switch with the tar file on your PC is faster than if the tar file is on a network drive.

  4. Click Browse from the Firmware Upgrade window, and then navigate to and select the tar file on your PC or network drive.

  5. Click Upgrade.

    Note: During the upgrade process, do not use or close this browser session, and do not access the device manager from another browser session.

    When the upgrade process completes, a success message appears, and the switch automatically restarts. It might take a few minutes for the switch to restart with the new firmware.

  6. Close this browser session, and display the device manager.

  7. Make sure that the latest firmware version on the switch appears in the Software field in the Switch Information area of the Dashboard.

If the upgrade process fails or does not complete, try to upgrade the switch again by following the procedures above. However, first:

  • Make sure that you downloaded the correct tar file from Rockwellautomation.com.
  • If you downloaded the correct tar file, refresh your device manager browser session to make sure that there is connectivity between the switch and your PC or network drive.

If the upgrade process still fails or does not complete, see the switch user guide for more information about troubleshooting a switch firmware upgrade. The Support page provides a link to the switch documentation.

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