The Diagnostics report is a cumulative report of existing problems found on the switch. The report also includes severity levels and recommended actions to help you resolve the problems.
If you select a specific port from the Diagnostics Test window, the report also includes any cable-related problems on the port. Note: A link test on fiber-optic ports is not supported.
Tips on Using this Window:
- Use the Diagnostics report with the Status field. The field displays the severity and number of problems (hardware problems and misconfigurations) on the switch.
- Use the Diagnostics report with the Alert Log. The log includes the last time that the problems were detected by the switch.
- Until you click Clear Log from the Alert Log window, the problem remains listed in the Alert Log. Click Clear Log to acknowledge that you have read the alerts.
- Click the column headings to sort information.
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The diagnostics test detects system and port problems on the switch. You can also run a link test on a specific port to find any cable-related problems on the port.
Note:
- The link test can interrupt traffic between the switch port and its connected device. Only run it on a port that has a suspected problem. Before running the link test, use the Front Panel view, the Port Status, and the Port Statistics windows to determine the details of the problem.
- A link test on fiber-optic ports is not supported.
Click Start to run the standard diagnostics test and to generate a report on all system and port problems. If you want to run the link test so that the report also includes cabling problems on a specified port, choose a port from the Port list, and click Start.
The diagnostics report includes this information:
Column |
Explanation |
Severity Level |
A single-digit code (0 to 5) that reflects the severity of the problem. The lower the number, the more serious the condition and the need to take action.
|
Description |
The description of the problem, including the port on which the problem was detected. |
Recommendation |
The recommended actions to solve the problem. |
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