Diagnostics Test

The Diagnostics report is a cumulative report of existing problems found on the switch. The report also includes severity levels and recommended actions to help you resolve the problems.

If you select a specific port from the Diagnostics Test window, the report also includes any cable-related problems on the port. Note: A link test on fiber-optic ports is not supported.

Tips on Using this Window:

  • Use the Diagnostics report with the Status field. The field displays the severity and number of problems (hardware problems and misconfigurations) on the switch.
  • Use the Diagnostics report with the Alert Log. The log includes the last time that the problems were detected by the switch.
  • Until you click the Clear Log button from the Alert Log window, the problem remains listed in the Alert Log. Click Clear Log to acknowledge that you have read the alerts.
  • Click the column headings to sort information.

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Diagnostics Report

The diagnostics test detects system and port problems on the switch. You can also run a link test on a specific port to find any cable-related problems on the port.

Note:

  • The link test can interrupt traffic between the switch port and its connected device. Only run it on a port that has a suspected problem. Before running the link test, use the Front Panel view, the Port Status, and the Port Statistics windows to determine the details of the problem.
  • A link test on fiber-optic ports is not supported.

Click Start to run the standard diagnostics test and to generate a report on all system and port problems. If you want to run the link test so that the report also includes cabling problems on a specified port, choose a port from the Port list, and click Start.

The diagnostics report includes this information:

Column Explanation
Severity Level

A single-digit code (0 to 5) that reflects the severity of the problem. The lower the number, the more serious the condition and the need to take action.

Icon Severity Level

Emergency (0)—The switch is unusable.
Alert (1)—The switch requires immediate action.

Critical (2)—The switch has a critical condition.
Error (3)—The switch has an error condition.

Warning (4)—The switch has a warning condition.
Notifications (5)—The switch is operating normally but has a significant condition.
Description
The description of the problem, including the port on which the problem was detected.
Recommendation The recommended actions to solve the problem.

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