Diagnostics

The Diagnostics report is a cumulative report of existing issues found on the switch. The report also includes severity levels and recommended actions to help you solve the problems.

If you select a specific port from the Diagnostics window, the report also includes any cable-related issues on the port.

Tips on using this window:

  • Use the Diagnostics report with the Status field. The field displays the severity and number of problems (hardware issues and misconfigurations) on the switch.
  • Use the Diagnostics report with the Alert Log. The log includes the last time at which the problems were detected by the switch.
  • Solving the problems does not alone turn off the Alert LED. You must also click the Clear Log button in the Alert Log.
  • Click the column headings to sort information.

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Diagnostics Report

The diagnostics test detects system and port problems on the switch. You can also run a link test on a specific port to find any cable-related issues on the port.

Note: The link test can interrupt traffic between the switch port and its connected device. Run the link test only on a port that has a suspected problem. Before running the link test, use the Front Panel view, the Port Status, and the Port Statistics windows to determine the details of the problem.

Click Start to run the standard diagnostics test and to generate a report on all system and port issues. If you want to run the link test so that the report also includes cabling issues on a specified port, choose a port from the Port list, and then click Start.

The diagnostics report includes this information:

Column Explanation
Severity Level

A single-digit code (0 to 5) that reflects the severity of the problem. The lower the number, the more serious the condition and the need to take action.

Icon Severity Level

Emergency (0)—The switch is unusable.
Alert (1)—The switch requires immediate action.

Critical (2)—The switch has a critical condition.
Error (3)—The switch has an error condition.

Warning (4)—The switch has a warning condition.
Notifications (5)—The switch is operating normally but has a significant condition.
Description
The description of the problem, including the ports on which the problem was detected.
Recommendation The recommended actions to solve the problem.

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