PRODUCT_LINE: BCM450
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TITLE
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BCM450.R100.CALLPILOTDESKTOPMESSAGING-19

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Release: R1 Issue: N/A
Category: GEN
Superceded By: NONE
Release Date: 20090127
Patch Conflict(s): N/A
Special Instructions: NO
Patch Version: N/A
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Software Update Name: BCM450.R100.CALLPILOTDESKTOPMESSAGING-19

Applicable H/W Platforms: BCM450

Applicable S/W Platforms: 8.0.1.00, 8.0.1.05

Category: GEN 

Installation Recommendations: 
This update should be applied to all new installations of BCM450 Release 1.0. 
Existing installations should have this update applied if they are 
experiencing any of the issues that are corrected. There is no need to 
schedule specific maintenance to apply this upgrade if there are no 
reported issues. In those cases, systems should be updated at the next 
regular service opportunity.

The user must re-install the CallPilot Unified Messaging client on their PC once 
the update has been applied to the BCM.

Components and Versions:
 
   callpilotdesktopmessaging 2.0.2.5.2
   callpilotdesktopmessagingijsg 2.0.2.5.2


Dependencies: Required Updates: None

Product Dependencies: None

Size: 191.13 MB

System Impact: 
Time to apply approximately 5 minutes

Does update application force reboot: No

Other Impacts: None

Limitations:

1. CallPilot UM 5.0 client Delay in opening forwarding message window
   When the user forwards to a non CallPilot user, the forward window takes 
   1 minutes to appear. 
   Q01967917-02 

2. Outlook 2007 CallPilot UM 5.0 player window missing 'From' and 'To' 
   When opening a message in Outlook 2007, the 'From' and 'To' fields are 
   not visible without using the scroll buttons on those fields or resizing 
   the window.
   Q01967921-02 
 
3. PC locks if user close CallPilot Player windows before Outlook
   If the user closes Outlook before the CallPilot player, the PC locks up
   and the user must reboot. The workaround is to close the Player window
   before Outlook.
   Q01967924-02 

4. Lotus Notes 8.0.1 client error "Shared Memory from a previous Notes/Domino
   run has been detected, this process will exit now"
   Workaround: Launch Desktop Messaging installer and follow the standard 
   setup procedures. Launch Lotus Notes for first time, when Desktop Messaging 
   integration takes place. Desktop Messaging pop-up message will appear asking 
   you to close and restart Lotus Notes client, do not do this action for now. 
   Lotus Notes client asks for user password - press "Cancel" button, but do 
   not select exit in next window. Now press "OK" on Desktop Messaging pop-up 
   message to start the integration process.
   Q01897544
 
5. The BCM Applications Unified Messaging web download page is
   not updated to state Lotus Notes 8.0.0 and 8.0.1 support.
   Q01970730

Update Removable: No

Description:
-----------
The following issues are addressed:

1. Issues viewing messages in unified messaging
   When the user tries to pull voice message files, an error message 
   "failure to download message from server" is shown.
   This update resolves the aforementioned problem.
   Q01917135-01

2. New version of CallPilot 5.00.41.57 client
   The CallPilot 5.00.41.57 client includes the following changes:
   - Support for Lotus Notes 8.0.0 and 8.0.1.
   - Changing the inbox to which your CallPilot messages are delivered. The 
   CallPilot messages can be delivered to either the separate CallPilot inbox or
   your e-mail inbox.
   - Using the Message Waiting Indicator taskbar application to get notification 
   on new CallPilot messages when the email client is closed. Upon receiving a 
   new message the CallPilot can open the email client to view the message.
   - Improved user interface changes.
   Q01939179-02 

This update includes the content of the following superseded updates: 

No previous updates.