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  Activity Reporter Basic
  Activity Reporter
  Reporting for Contact Center
  Multimedia Contact Center
  ipView Softboard
   Avaya DevConnect Program
Documentation
Keycode Required

A keycode is required on the BCM in order to be able to use this application.
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Activity Reporter

Download Activity Reporter
See Important Notes Below

Activity Reporter Activity Reporter is a dynamic 100% browser-based application that helps businesses track and manage communication facilities.  Activity Reporter can help maximize efficiency and productivity, track and analyze network performance and monitor misuse and abuse.

Activity Reporter is intended for customers with comprehensive reporting requirements.  This application is a full-fledged communication management system which operates on a customer-provided Windows computer.  Historical data is retrieved from various facilities including voice mail, auto attendant, call detail recording and hunt groups.  Activity Reporter processes and stores the data into an embedded SQL database.

Key features of Activity Reporter include:

Activity Reporter can be purchased through an authorized Avaya reseller.  Customers with basic reporting needs may elect to use Activity Reporter Basic installed on the BCM.

Activity Reporter Basic & Activity Reporter are developed by Resource Software International Ltd. (RSI).

Visit www.telecost.com/avaya  to preview the complete portfolio of RSI Avaya Compatible Products.

IMPORTANT:

In order to maximize the performance of Activity Reporter, customers should install the software on a computer that satisfies the following minimum requirements:

Recommended Operating System(s):
Windows XP Professional SP3
Windows Vista Business, Ultimate, Enterprise SP2 32/64 bit
Windows Server 2003 Standard and Enterprise SP2
Windows Server 2008 Standard and Enterprise SP2
Windows Small Business Server R2
Windows 7 Professional, Ultimate, Enterprise 32/64 bit
Windows Server 2008 R2 Enterprise 64 bit

Recommended Browser:
Microsoft Internet Explorer 6.x (or later)

Recommended Minimum Hardware:
Pentium III processor
256 MB RAM

To remove the earlier version of the client, use the "Add/Remove Programs" feature on the user's computer. For more information, please refer to the client documentation.



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