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Activity Reporter Basic

       Launch Activity Reporter Basic

See Important Notes Below

Activity Reporter Basic is a fully integrated browser-based application for analyzing communication records. To use Activity Reporter Basic you only need a personal computer with a supported browser. No additional software is required.  

Activity Reporter Basic consolidates data from various facilities including voice mail, auto attendant, call detail recording and hunt groups.  The information is processed daily and can be previewed directly from your browser or printed.  

Activity Reporter Basic retains information for the previous four (4) days only.   It is intended for customers with rudimentary reporting needs.

Customers with more robust requirements are encouraged to use Activity Reporter.   This application is a full-fledged communication management system which operates on a customer-provided Windows computer.   Historical data is retrieved from various facilities including voice mail, auto attendant, call detail recording and hut groups.  Activity Reporter processes and stores the data into an embedded SQL database.

Key features of Activity Reporter include:

Activity Reporter can be purchased through an authorized Avaya reseller.  Customers with basic reporting needs may elect to use Activity Reporter Basic installed on the BCM.

Activity Reporter Basic & Activity Reporter are developed by Resource Software International Ltd. (RSI).   

Visit www.telecost.com/avaya  to preview the complete portfolio of RSI's Avaya Compatible Products.

IMPORTANT:

In order to maximize print quality for hard copy reports, you may need to adjust the settings of your browser.

Recommended Browser:
Microsoft Internet Explorer 6, 7, 8

Recommended Browser Settings:
1)  Select File --> Page Setup
2)  Remove the contents of the Header & Footer fields
3)  Set all Margins (Left, Right, Top & Bottom) to 0.4 inches.*
4)  Select Tools --> Internet Options --> Advanced
5)  Enable the option "Print background colors and images"

* IE 7 users can enable the Page Settings option Shrink to Fit Page.



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