You can reset CallPilot settings back to the factory default. If you use Business Communications Manager, you must reinstall CallPilot through a telephone on your system.
Resetting CallPilot settings removes all mailboxes, messages, contents and programming, except for software authorization codes. The software authorization codes are not removed.
You can choose to keep the system's IP Address, Subnet Mask and DNS settings.
To reinstall CallPilot
Click the Operations heading.
Click the Reinstall link.
A message appears that asks you to enter your System Administrator password to continue.
Type your System Administrator password in the box, and if you want to keep the system's IP Address, Subnet Mask and DNS settings, select the check box.
Click the Submit button to continue.
A message appears that says that the reinstallation is in progress.
When the reinstall is complete, the Login page appears.
After you log on, the Quick Install Wizard appears.
To reinstall CallPilot if you use Business Communications Manager
On a telephone on your system, press Feature 982.
Enter OPERATOR (67372867) and press OK.
Press OPER.
Press 1.
When you are prompted to enter the password to continue, enter REINSTALL (734678255) and press OK.
A message appears that asks you if you want to reset the database.
Press Yes.
A message appears that says that the system is resetting and the reinstallation is in progress.
When the reinstall is complete the display says System Ready.
The Quick Installation Wizard appears when you next log on to CallPilot.