Adding or changing a CLID/DNIS route

You can change the type of routing that applies to a CLID/DNIS call. If you want to change the type of call the routing applies to, you must create a new route in the CLID/DNIS Routing Table.

 

To add a CLID/DNIS Route

  1. Click the Insert link.

    The CLID/DNIS Setup page appears.

  2. Set the method to identify the call:

  3. Select the type of routing you want to apply to the call:

  4. Click the Submit button.

    The new rule appears on the Intelligent CLID/DNIS Routing page.

 

To change a CLID/DNIS Route

  1. Click the Change link for the route you want to change.

    The CLID/DNIS Setup page appears for the route.

  2. Select the type of routing you want to apply to the call:

  3. Click the Submit button.

    The changed rule appears on the Intelligent CLID/DNIS Routing page.