The Dialing Translation Table changes Network extensions into numbers that can be dialed on a local network. The Network extension form of a telephone number is the usual form the number appears in.
One purpose of the Dialing Translation Table is to remove area codes from local telephone numbers. For example, if a local telephone call is from the number 403-555-5050, the Dialing Translation Table removes the area code.
Every Dialing Translation Table entry has an Input value column and an Output value column.
The Input column specifies the numbers that CallPilot looks for. In the example above, 403* appears in the Input column.
The Output column specifies the number that the input number is changed to. In the example above, * appears in the Output column.
The asterisk ( * ) means that the Dialing Translation Table leaves the remaining numbers as they are. In the example above, this number is 555-5050. CallPilot automatically adds * to each entry in the Dialing Translation Table.
Here is how Dialing Translation works for the telephone number 403-555-5050:
A person at the number 403-555-5050 leaves a message for a subscriber. The subscriber replies using the Reply feature. CallPilot must determine how to dial this number on the local network.
CallPilot compares the number with the Dialing Translation Table Input column.
CallPilot finds that 403-555-5050 matches with the Input column value 403*.
CallPilot replaces 403 with the corresponding numbers in the Output column. In this example there are no corresponding numbers in the Output column. The Output column is empty, so 403 is removed and no numbers are added. The rest of the telephone number stays the same.
CallPilot now recognizes the number as 555-5050, and can dial the number on the local network.
The Dialing Translation Table can prefix any digits that are required to reach the local network from your CallPilot system. For systems that are behind PBX or PABX, typically in North America a 9 must be added to the telephone number. For systems attached to Central Office (CO) local exchange lines no digits need to be added. You specify the digits to be prefixed in the Dialing Translation Properties page.
The Dialing Translation process is immediate so calls do not take any longer to dial. Some telephone numbers do not need to be changed before dialing. CallPilot can function without a Dialing Translation Table except that the Reply feature cannot be used.
For information on Dialing Translation Table entries go to:
Creating a Dialing Translation Table entry
Changing a Dialing Translation Table entry