Click the Call Center heading.
Click the Caller Input Rules link.
The Caller Input Rules Tables page appears.
Click the Change link for the table you want to change.
The Rule Table Properties page appears.
Make the appropriate change to the length. Select Fixed or Variable, depending on whether you want to create a rule that applies to a dialstring of a fixed or variable length:
If you select Fixed, in the Fixed box enter the number of digits allowed.
The fixed length can be from 1 to 50 digits.
If you select Variable, in the Variable boxes type the minimum to the maximum range of caller input digits. The minimum value must be 1 or greater. The maximum value must be anything greater than the minimum value, up to 50.
Click the Submit button.