To set the system properties:
Click the Configuration heading.
Click the System Properties link.
The System Properties page appears. The Voice Mail version is displayed.
Set the system properties:
Max Outcalling Channels |
The maximum number of channels used for calls generated by CallPilot, including Call Center and Multimedia Call Center if you use them. We recommend that you do not set this value higher than 50% of your available channels. The default number of voice channels
assigned for outcalling is 1. If you have Multimedia Call Center installed
on your system, or if you use AMIS networking, set the Max Outcalling
Channels to a value higher than 1. Also, to ensure that the Outcalling
Channels do not consume all the available voice ports, set the minimum
number of voice ports to a number higher than the Outcalling Channels.
For more information see the Business
Communications Manager Programming Operations Guide or your Norstar
system documentation. |
Enable Voice Mail |
Default is selected. If you clear the Enable Voice Mail check box:
|
Enable Group List |
Default is selected. If you clear the check box, you cannot set up Group Lists and do not need to reserve a digit in your numbering plan for the Group List Leading Digit. |
Group List Leading Digit |
This digit is used as the prefix for Group Lists during addressing. You cannot create mailboxes with numbers starting with this digit. |
Minimum Message Length |
Type a value between 500-3000 milliseconds (0.5 seconds to 3 seconds), for the shortest allowable message length. The default is 3 seconds (3000 milliseconds). |
Enable External Initialization |
Default is not selected, which lets subscribers initialize their mailbox only from a local extension. This prevents unauthorized access to mailboxes. If enabled lets callers initialize their mailboxes from any location. |
Make Directory Available |
Default is Yes. If No, access to the Company Directory is removed from the Auto Attendant. |
Enable General Delivery Mailbox |
Default is selected. If you clear the check box, callers who cannot transfer to an attendant are returned to the Auto Attendant or disconnected, according to the Return to AA setting. If you do not regularly check the General Delivery Mailbox, clear the check box. |
Enable Redirect DN |
Default is not selected. Lets CallPilot use the original dialed number when it receives a redirected call. This occurs when a set is call forwarded on busy to another location, is not answered, and returns to the original site for call answering. NOTE: Select this check box only on the advice of support personnel. |
Enable Network Transfers |
The Enable Network Transfers check box is not selected by default. If you do not select this check box CallPilot will transfer only local extensions. If you use a Centralized Auto Attendant on an MCDN network, you can enable network transfers to local and remote extensions on your system. Examples of transfers that are when callers enter an extension while in the Auto Attendant or press 0 during a call answering session. |
Enable Bilingual |
Default is not selected. Lets callers use a designated key (9 or 0) to restart prompting in the other language. If you clear the check box, alternate language prompts are not available. |
Primary Language |
Select a language from the list box for the primary language. Prompting occurs in this language. |
Alternate Language |
Select a language from the list box for the alternate language. The alternate language cannot be the same as the primary language. |
Canadian Pronunciation |
Select the Canadian Pronunciation check box if you want voice prompts that include the letter "z" to be pronounced "zed" instead of "zee". The Canadian Pronunciation check box appears only if North American English is the primary or alternate language. |
Directory Search By |
From the list box select first name, last name or both. The default is last name. |
Enable CallPilot User Interface |
Default is selected. This option lets subscribers choose Norstar Voice Mail or CallPilot as their mailbox interface. This setting is available only if you use a Norstar of a Business Communications Manager system. |
Name Prefix |
Default is 11. The Name Prefix is a one or two digit prefix that controls CallPilot style addressing. You must specify a value for Name Prefix that does not conflict with the Group List leading digit. The Name Prefix value is ignored if you disable CallPilot User Interface. |
Special Prefix |
Default is 19. The Special Prefix is a one or two digit prefix that controls CallPilot style addressing. If you enable the CallPilot User Interface, you must specify a value for the Special Prefix. The value cannot conflict with the Group List leading digit. If you disable the CallPilot User Interface the Special Prefix is ignored. |
Primary UI Style |
From the list box select NVM or CallPilot. |
Country |
This setting appears only if you use CallPilot 100/150. Select your country from the list box, or select global if none of the choices are suitable for your country. |
Timezone |
This setting appears only if you use CallPilot 100/150. Select the timezone you are in from the list box. Timezone controls the timezone settings of Desktop Messaging. Desktop Messaging delivery and receive times are controlled by this setting. |
Daylight Savings Time |
If you use CallPilot 100/150, select the Daylight Savings Time check box at the start of Daylight Savings Time. When Daylight Savings Time ends, clear the check box. This setting ensures that the message times for Desktop Messaging are correct. |
Feature Code Range |
If you use Enhanced Call Center, the Feature Code Range settings appear. We do not recommend you change these settings, except possibly if you use two CallPilots on one KSU. For more information, refer to the CallPilot 100/150 Installation Guide. |
Click the Submit button.