Configuring CallPilot network settings

You can set the names and addresses that appear for CallPilot Manager in browser windows and in the network environment.

You can configure CallPilot network settings in CallPilot Manager only if you use CallPilot 100/150. If you use Business Communications Manager you configure CallPilot networks settings in Unified Manager.

 

To set the unit address and identification properties

  1. Click the Configuration heading.

  2. Click the Unit Address/Identification link.

    The Unit Address and Identification page appears.

  3. In the Host name or IP Address box type the Internet address or FQDN (Fully Qualified Domain Name) of your CallPilot server. If you enter an FQDN name, make sure that you also enter the DNS configuration in steps 6 and 7. WARNING: The FQDN must be in the same subnet that is specified by the Subnet Mask and the Default Gateway IP address. If you enter an FQDN that is not in the same subnet, you can cause the CallPilot to continuously reboot. To correct this problem, use the serial interface to change the IP address of the CallPilot. For more information, refer to “Changing the IP address using a serial cable” in the CallPilot Installation and Maintenance Guide.

  4. If you want to reset the IP address to the factory default, click the Reset button.

  5. In the Subnet Mask box type the subnet mask address.

  6. In the Primary DNS box type the IP address of your network's primary Directory Name Server.

  7. In the Secondary DNS box type the IP address of your network's backup Directory Name Server. The secondary DNS is optional.

  8. In the Default Gateway box type the IP address of your network's gateway server. The default gateway is optional.

  9. Click the Submit button.

  10. Reboot your system for the settings to take effect.