Use an Information node to play an information message to callers.
If the information changes frequently, instead of using an Information node, create an Information mailbox and add a Mailbox node.
To set the properties of an Information node
In the Caption box, type a caption that describes the information, for example, Store Location and Hours.
From the Destination list box select a destination.
The destination is the location on the CCR Tree that callers go to after the Information message plays.
Home |
sends the caller to the Home Menu node. |
Previous |
sends the caller to the previous Menu node. |
Disconnect |
disconnects the call. |
To record the Primary and Alternate prompts, click the Voice button. These prompts are the information messages that the callers hear when they access this node.
Click the Submit button.