You can add a Fax Overflow mailbox if you have the Fax option enabled. The Fax option is not available for CallPilot 100/150 but fax answering is.
A Fax Overflow mailbox is a mailbox for your fax machine. Add a Fax Overflow mailbox for each fax machine connected to the system. If a fax machine cannot answer an incoming fax call, the call is answered by CallPilot. The fax messages received are stored in the Fax Overflow mailbox. When the fax machine is ready to accept fax calls, CallPilot sends the messages stored in the Fax Overflow mailbox to the fax machine.
To add a Fax Overflow mailbox
Click the Mailbox Administration heading.
Click the Add Mailbox link.
The Add Mailbox page appears.
In the Mailbox box type the extension of the Fax Overflow machine.
From the Mailbox Type list box select Fax Overflow.
Click the Submit button.
The Fax Overflow Mailbox page appears.
In the Extension box type the extension number of the Fax Overflow mailbox.
This number is the same as the extension for the fax machine. Any faxes stored in the Fax Overflow mailbox are delivered to this fax machine.
In the Last Name box type the name of the Fax Overflow mailbox.
This name can be a maximum of 16 characters. Do not create a mailbox name that starts with 1, for example "1Fax".
To record a spoken name for the mailbox, click the Voice button.
The page you can record from appears.
In the Connect to box, type the extension number or telephone number you are using to record from.
For a local extension, just type the extension number. For a telephone number that is not a local extension, type the sequence of digits that dial the telephone number from the voicemail system. For example, you might need to dial 9, the area code, and then the telephone number.
Click the Dial button.
The telephone rings.
Pick up the handset. Do not use Handsfree. Click the Record button. After the tone, record the name of the Fax Overflow mailbox.
After you finish recording, click the Stop button.
To listen to the recording, click the Play button
or
to save the recording, click the Save button.
Click the Close button and replace your telephone handset.
The page you record from closes and you return to the Fax Overflow Mailbox page.
In the Fax Retries box type the number of times to try to deliver queued faxes.
Undelivered faxes go to the General Delivery Mailbox. This number can be between 1 and 99. The default is 99. This is the maximum number of attempts the system makes to deliver queued faxes before it abandons the attempt and sends the faxes to the General Delivery Mailbox.
In the Fax Interval box type the number of minutes to wait between delivery attempts.
Set this interval to be as short as possible so that queued faxes get sent to the fax machine before it becomes busy with more incoming faxes. The number can be between 1 and 60 minutes. The default is 1.
Click the Submit button.