Nortel Networks  

Click here for the Nortel Networks Support Center Website  

 

Technical Support Contact Numbers:

 USA and Canada 

Authorized Distributors - Nortel Networks Global Networks Technical Support (GNTS)
Telephone:
    1-800-4NORTEL (1-800-466-7835)
If you already have a PIN Code, you can enter Express Routing Code (ERC) 196#.
If you do not yet have a PIN Code, or for general questions and first line support, you can enter ERC 338#

Presales Support (CSAN)

Telephone:
    1-800-4NORTEL (1-800-466-7835)
Use Express Routing Code (ERC) 1063#

 EMEA (Europe, Middle East, Africa) 

Country/Call Center

                 

Phone Number

* European Freephone

 

00800-8008-9009

European Alternative

 

+44 (0)870-907-9009

Africa

 

+27-11-808-4000

Israel

 

800-945-9779

United Kingdom

 

+44 (0)870-907-9009

*Note: Calls are not free from all countries in Europe, Middle East and Africa

 CALA (Caribbean & Latin America) 

Country/Call Center

                 

Phone Number

Anguilla

 

1-919-905-4211

Antigua

 

1-8005270797

Argentina

 

1-919-905-4211

Aruba

 

1-919-905-4211

Bahamas

 

1-866-291-1757

Barbados

 

1-800-5342519

Belize

 

1-919-905-4211

Bermuda

 

1-866-291-1757

Bolivia

 

1-919-905-4211

Bonaire

 

1-919-905-4211

Brazil

 

000814-550-4189

BVI

 

1-919-905-4211

Cayman Islands

 

1-866-291-1757

Chile

 

1230-020-3016

Colombia

 

01800-915-5093

Costa Rica

 

0-800-012-1059

Curacao

 

1-919-905-4211

Dominica

 

1-919-905-4211

Dominican Republic

 

1-888-156-1857

Ecuador

 

1-919-905-4211

El Salvador

 

1-919-905-4211

Grenada

 

1-919-905-4211

Guatemala

 

1-919-905-4211

Guyana

 

1-866-291-1757

Haiti

 

1-919-905-4211

Honduras

 

1-919-905-4211

Mexico

 

001-866-291-1757

Montserrat

 

1-919-905-4211

Nicaragua

 

001-800-220-1152

Panama

 

001-800-507-1567

Paraguay

 

1-919-905-4211

Peru

 

0800-50755

Puerto Rico

 

1-800-4Nortel(1-800-466-7835)

St. Kitts & Nevis

 

1-866-291-1757

St. Lucia

 

1-866-291-1757

St. Maarten

 

1-919-905-4211

St. Thomas

 

1-800-4Nortel(1-800-466-7835)

St. Vincent

 

1-866-291-1757

Surinam

 

1-919-905-4211

Trinidad & Tobago

 

1-8005270797

Turks & Caicos Islands

 

1-866-291-1757

Uruguay

 

000-413-598-2271

US Virgin Islands

 

1-800-4Nortel(1-800-466-7835)

Venezuela

 

0800-1-00-2721

 APAC (Asia Pacific) 

Country/Call Center

                 

Phone Number

Australia

 

1-800-Nortel (1-800-667835)

China

 

800 810 5000 or 86-10 6510 7770

Hong Kong

 

800 96 4199

India

 

+91-11-5154-2210

Indonesia

 

0018 036 1004

Japan

 

0120-332 533

South Korea

 

0079 8611 2001

Malaysia

 

1 800 805 380

New Zealand

 

0 800 449 716

Philippines

 

+63-2-580-5561

Singapore

 

800 616 2004

Taiwan

 

0800 810 500

Thailand

 

001 800 611 3007

All Other Countries

 

+61 2 8870 8800

 



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