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BCM Monitor
See Important Notes Below
BCM Monitor is a stand-alone application that allows
the system administrator to view system and IP telephony
information about their BCM200, BCM400, BCM1000, and BCM50 systems.
BCM
Monitor is included in the installation of the BCM50
Element Manager Download of the BCM Monitor application is required only if an administrative user requires this particular management tool and does not have or does not require BCM50 Element Manager
The focus of the BCM Monitor real time monitoring
capabilities is:
- Overall system status
- IP telephony functions of the BCM50 system including IP
device activity and VoIP session information
- Utilization of resources such as CPU
- Operation of telephony applications (e.g., voice mail,
Call Center, IVR etc.)
- Monitoring of lines
- Monitoring of PRI and IP trunks
BCM Monitor can be used from a remote PC that has IP
connectivity to the monitored BCM50 system. Multiple instances
of the BCM Monitor application can be used on a single PC to
monitor several remote BCM50,. BCM100, BCM200 and BCM1000
systems at the same time.
BCM Monitor is fully supported
starting with the BCM release 3.0 and inclusive of BCM50 Release
1. The application can be also used with BCM releases 2.5
and 2.5 FP1, but these releases provide only limited support
for certain diagnostics queries.
BCM Monitor has insignificant
requirements with regard to the hard disk space and memory
required on the client PC. Typically, any PC running one of the
supported operating systems has adequate resources to run BCM
Monitor. This version of BCM Monitor is supported on the
following operating systems:
- Windows 98
- Windows 2000
- Windows XP
When BCM Monitor is used on Windows 98, logon capabilities
are reduced due to operating system limitations.
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