PRODUCT_LINE: BCM50 ============================================ TITLE ===== BCM050.R300.SU.System-169.200903 ======================== Release: 3.0 Issue: N/A Category: GEN Superceded By: NONE Release Date: 20090318 Patch Conflict(s): N/A Special Instructions: NO Patch Version: N/A ======================== Software Update Name: BCM050.R300.SU.System-169.200903 Applicable H/W Platforms: BCM50, BCM50a, BCM50e, BCM50b, BCM50ba, BCM50be, SRG50 Applicable S/W Platforms: 6.0.2.05, SRG50 R3 Category: GEN Installation Recommendations: This update should be applied to all new installs of BCM50 R3 and SRG50 3.0. Existing installations should have this update applied if they are experiencing any of the issues that are corrected. There is no need to schedule specific maintenance to apply this upgrade if there are no reported issues. In those cases, systems should be updated at the next regular service opportunity. The latest Desktop Smart Update should be applied with this update if the affected desktop applications are used. The Element Manager must be downloaded and installed after applying this update. Components & Versions: apache 2.0.63.6 bcmEMcartridge BCM50R3.3.81 bsp-mtd 1.2.23.1.2 cdr 1.2.288.4.108 core-telephony 1.2.44.2.21.28 core-telephony-provider 1.2.291.4.95 cte 1.2.268.2.12 cteapps-obt 1.2.1.2.1 cti 50.2.294.4.52 dialogger 43.1.292.3.107 doorphone 1.2.2.53.2 dsp-firmware 1.2.22.120.210.24 element-manager 60.1.0 feps 1.2.282.27.76 gap 1.2.15.2.9 iptelprovideragent 1.2.290.26.79 lan-cte-provider 1.2.27.2.2 lan-provider 1.2.291.3.77 mgs 1.2.285.26.80 mof-db 3.65.96 osa 43.1.130.1.75 os_elsie_timezone_32.tgz os_elsie_timezone_32.4 psm 1.2.295.1.9 recovery 1.2.279.5.99 recovery-config 1.2.95.9.15 scd 50.0.1.101.11.6 set-template-provider 1.2.0.7.6 set-template-provider-init 1.2.0.11.2 software-management 50.0.221.5.53 software-management-provider 1.2.294.6.107 srg 1.2.293.4.90 utps 1.2.283.26.75 voicemail 43.2.275.26.89 Constituent Updates: =================== New updates for this SU: ------------------------- BCM050.R300.ELEMENT-MANAGER-156 BCM050.R300.RECOVERY-CONFIG-147 BCM050.R300.CDR-142 BCM050.R300.CORE-TELEPHONY-DIALOGGER-134 Updates from previous SU: -------------------------- BCM050.R300.SOFTWARE-MANAGEMENT-PROVIDER-136 BCM050.R300.SET-TEMPLATE-129 BCM050.R300.OAM-124 BCM050.R300.MESSAGE-FORWARDING-123 BCM050.R300.SRG-122 BCM050.R300.VOICEMAIL-111 BCM050.R300.DSP-FIRMWARE-107 BCM050.R300.CORE-TELEPHONY-105 BCM050.R300.VOICEMAIL-100 BCM050.R300.FEPS-98 BCM050.R300.CORE-TELEPHONY-95 BCM050.R300.FEPS-94 BCM050.R300.LAN-PROVIDER-92 BCM050.R300.UTPS-91 BCM050.R300.DOORPHONE-88 BCM050.R300.SRG-87 BCM050.R300.DSP-FIRMWARE-85 BCM050.R300.CORE-TELEPHONY-84 BCM050.R300.BSP-81 BCM050.R300.APACHE-80 BCM050.R300.MESSAGE-FORWARDING-78 BCM050.R300.VOICEMAIL-77 BCM050.R300.LAN-PROVIDER-76 BCM050.R300.DSP-FIRMWARE-66 BCM050.R300.OAM-65 BCM050.R300.CTI-64 BCM050.R300.SOFTWARE-MANAGEMENT-63 BCM050.R300.CORE-TELEPHONY-56 BCM050.R300.ELEMENT-MANAGER-51 BCM050.R300.FEPS-46 BCM050.R300.UTPS-43 BCM050.R300.SRG-37 BCM050.R300.TIMEZONE-36 BCM050.R300.SOFTWARE-MANAGEMENT-32 BCM050.R300.SRG-29 BCM050.R300.VOICEMAIL-27 BCM050.R300.DSP-FIRMWARE-26 BCM050.R300.CDR-24 BCM050.R300.GAP-23 BCM050.R300.FEPS-22 BCM050.R300.CTE-18 BCM050.R300.SOFTWARE-MANAGEMENT-16 BCM050.R300.APPP-14 BCM050.R300.VOICEMAIL-13 BCM050.R300.PSM-12 BCM050.R300.CORE-TELEPHONY-PROVIDER-9 BCM050.R300.CORE-8 BCM050.R300.CTI-3 BCM050.R300.FEPS-2 Dependencies: Required Updates: - BCM050.R300.SOFTWARE-MANAGEMENT-63 NOTE: The dependency above is only required if the last System Smart Update applied to the BCM is one of the following: - BCM050.R300.SU.System-21.200801 - BCM050.R300.SU.System-25.200802 - BCM050.R300.SU.System-28.200802 Updates should be applied in the order below: - BCM050.R300.SOFTWARE-MANAGEMENT-63 if necessary - BCM050.R300.SU.System-169.200903 Product Dependencies: None Size: 180.52 MB Size of changed content since last Smart Update: 122 MB System Impact: Time to apply approximately 10 minutes Does update application force reboot: Yes Over last Cumulative Smart Update: Yes Over default content: Yes Other Impacts: All services will be unavailable during the update until the system reboot completes. BCM 3.1k audio (modem) calls may not work after the installation of this update. Solution: Set the new button "Force G.711 for 3.1k audio" to 'on'. Limitations: The LED of an IP set with OBT message display does not blink when paging is done. When paging is done to an IP set which has an OBT message displayed on it, its LED doesn't blink. However, in the absence of the OBT message, the same set's LED blinks, as is expected. Workaround: None. Q01778697 All Mailbox Manager Message Forwarding pages have the "Main", "Logout" and "Help" buttons in English regardless of the language being used. All other text on the Mailbox Manager Message Forwarding page is translated according to the language being used. Workaround: None Q01902938 1200 series set support has been introduced in CS1000 Release 5.5 and later releases. As a result, SRG50 R3 systems should be connected to CS1000 Release 5.5 and later releases to offer both normal mode and local mode operations for 1200 series sets. If the CS1000 main office is not running on release 5.5 or later when this update is applied to the SRG50 R3 system, the 1200 series sets connected to the SRG 50 R3 will remain in local mode and will have to be manually redirected to normal mode once the CS1000 is upgraded to release 5.5 or later. If the CS1000 main office is already running Release 5.5 or later when this update is applied, then this limitation does not apply and the 1200 series sets can be redirected to normal mode using the same procedures as for other IP sets. Please download and install BCM Element Manager (EM) from your BCM, to prevent the following limitation: With older versions of the EM and Java VM, EM may display an incorrect time during a two-hour window surrounding the time transition from/to daylight savings time. The time on the BCM and displayed on sets is correct at all times. Note: Do not manually correct the Element Manager's time setting during this two-hour window as it may result in incorrect times on the BCM. When setting the BCM time using the EM, discrepancies between the BCM understanding of DST and that of Java may result in the time being set differently from what was entered. This limitation only occurs if you set the time on the transition day to/from DST. For example, when setting the time for the "Australia-Adelaide" time zone when the date is currently Oct 5 2008, the time will be set one hour later than what was entered (Entering 5:00am in the EM will result in the time on the BCM being set to 6:00am). This limitation does not occur when using other methods to set the time, such as using NTP, Trunk time, or set-based administration. Workaround: If the time must be set during this interval, then add an appropriate offset when setting the time using EM; alternatively, use set-based administration to adjust the time. When a Unified Messaging group list message is created by attaching multiple bodies including at least one fax body, the Message Forwarding emails contain only the first body. Workaround: Send a separate group list message for each fax body. Q01893742 Voicemail will receive Digital Networking(VPIM) messages from a Networking Site if the Enable Network Receive setting is disabled. The Enable Network Receive setting is enabled by default in the CallPilot Manager General Networking Properties page. Workaround: None Q01896169 Updating the CDR Prefix filter does not update prefix number properly. The Prefix list will not take effect until the Report Filter type is changed. Workaround: When the Prefix list is updated, the Prefix Filter Type must be updated for the change in the Prefix list to take effect. This issue will be addressed with the future software update. Q01983902 Update Removable: No Software Update BCM050.R300.ELEMENT-MANAGER-156 Description: ------------------------------------------------------------ - Alignment between different versions of Element Manager application The versions of the Element Manager application packaged with different BCM platforms do not align. This causes difficulty in determining which Element Manager version is most recent. This update addresses this issue. Q01884217 - Generic BCM Element Manager Cartridge under Help->Help Contents menu The Help->Help Contents menu shows a generic BCM Element Manager Cartridge label for a BCM50R3 cartridge. This can cause help to not be accessible if a BCM450R1 cartridge is also installed. Q01946972-02 - Buttons on M7324N do not correspond to the template in Element Manager M7324N programmable buttons presented in Element Manager did not correspond to the actual set. This update resolves the issue. Q01911160 Software Update BCM050.R300.RECOVERY-CONFIG-147 Description: ------------------------------------------------------------ - Software Update History included with logs As an aid to any future problem diagnosis, the Software Update History is included when the logs are collected. Q01936481-02 - After taking a backup, a domain is added on the "Client privileges" tab of LAN CTE, and it remains visible in Element Manager after a restore operation. This update resolves the issue. Q01857332-01 Software Update BCM050.R300.CDR-142 Description: ------------------------------------------------ - CDR service is going down unexpectedly When an application other than a CDR client connects to the BCM on the Port reserved for CDR, the CDR Service goes down. This update resolves the issue by removing the error handling which causes CDR to go down. Q01884976-01 - No CDR data when using a prefix filter without account codes When using CDR and selecting a filter type of "prefix" only calls using account codes (F900) are appearing in CDR data. Call that match the "prefix filter" that do not use account codes (F900) are not captured by CDR. This issue is due to mismatch between the values of filter types in the mof file and CDR code. This update resolves the issue by making the value mapping of different filter types same in both mof file and CDR code. Q01943234 - CDR push failures after FTP server rebooted CDR Datafiles are sent to an FTP server daily. The FTP server is rebooted and after that the problem of CDR Datafiles not being sent starts to occur. This update resolves the issue by setting an alarm before 'send' process and resetting it after the process. So that kernel will generate a signal after 90 seconds and that signal is handled to exit out of the loop, which stops the CDRTransfer process from running continuously. Q01892101-01 Software Update BCM050.R300.CORE-TELEPHONY-DIALOGGER-134 Description: --------------------------------------------------------------------- - Adding new feature BCM Analog Programmable Interface This feature adds the support for the configuration of Analog Trunk and Station related parameters through the Parameterization tool. Q01959899 Element Manager moved from Desktop SU to System SU: ----------------------------------------------- To remove circular dependencies, the Element Manager client has been moved from the Desktop SU to the System SU. Software Update BCM050.R300.SOFTWARE-MANAGEMENT-PROVIDER-136 Description: ----------------------------------------------- - user id and password stored in cleartext within log file during software updates The SoftwareUpdateProviderAgent.log records the user id and password in cleartext when retrieving patches from remote locations. Exposure of this information is an issue because this log file is included in the Log Collection utility and then shipped off the BCM for browsing. Anyone looking at this file on their PC will be able to see the user id and password. Q01927648-01 Software Update BCM050.R300.SET-TEMPLATE-129 Description: ----------------------------------------------- - Add facility for Scheduled Reboot Provide the user with the means to schedule a reboot. In the Business Element Manager, a reboot screen has been added in the Administration tab under the Utilities Panel. Q01812428-01 - Add facility for BCM Set Template to provide the administrator with the ability to set telephony parameters in a bulk fashion. Q01911855 - Add facility to provide administrator with automated Line and Set parameter renumbering capability. Q01911855 - Add new user account privilege, Set Programming. Q01911855 - BRI Auto Answer setting is not available Within Element Manager->Configuration->Telephony->Lines->Active Lines (or Inactive Lines)->Preferences the Answer Mode is not configurable as either Auto or Manual. Q01927019 - Calls get disconnected after about 30 seconds In the Australian profile, where a BCM is connected via PRI QSIG to a Nortel Passport 4400/7480, any international calls will disconnect after 30 seconds if they are not answered. Q01898555-01 - "Message for you", "line 9 called" displayed intermittently on sets If there is a pending voice mail message on a set ("Msg for you" on the display) and an outgoing call is made on line 167, once the far end answers the call, "Msg for you", "line 9 called" will be displayed. Q01875614-01 - Getting "Not in Service" at times when using external Auto Dial Key Intermittently when using the external Auto Dial, a "Not In Service" error is returned for outgoing calls. Q01904250-02 - Turkey Market Profile addition in BCM50 R3 stream. This update adds support for the Turkey market profile in the BCM50 R3 product. Support for GASI/GASM/ATAII/GATI/GATM for Turkey profile is added. Q01821382-02, Q01935060 - Delay Dial Tone on GASI port When a Digital cordless telephone is BT Diverse 6210 and is connected to any of the GASI ports, there is an 8-10 seconds delay in receiving dial tone after going off hook. Q01865029 - Scheduled Reboot Operation To utilize the Scheduled Reboot feature, in the Element Manager, navigate to the Reboot screen located in the Utilities folder that is available on the Administration tab. - BCM Set Template Feature This feature allows administrators to combine a number of set parameter settings into a template that may be assigned to any number of sets on the BCM. This feature provides administrators with the ability to create, and modify and delete Set Templates. The template application is accessed in Telephony part of the Configuration frame under Sets. The complete user documentation for the BCM Set Template feature can be found at the http://nortel.com website. Refer to document number NN40010-676. Note: If a set that is part of a template has parameters changed via set based administration or the Element Manager Configuration-Telephony-Sets panels, the set will be removed from the template. The user documentation may lead users to believe that this removal is immediate. In reality, the removal will occur within 24 hours after the change in set programming occurs. - Line and Set Parameter Renumbering Set and line parameters, including voice mailbox DNs can be renumbered using the renumbering feature. - Set Programming Privilege When Accounts are assigned to the Set Programming group, that user only has access to the Telephony -> Sets folder and their own account (for password changes). Software Update BCM050.R300.MESSAGE-FORWARDING-123 Description: ----------------------------------------------- - Message Forwarding Not Working with TLS or non standard ports The Message Forwarding feature was originally released to support Outgoing SMTP Mail/Proxy Servers that do not require TLS (Transport Layer Security) and it's predecessor SSL (Secure Sockets Layer). The feature was also designed to only support the standard SMTP TCP/IP port 25 (Simple Mail Transfer Protocol Transmission Control Protocol/ Internet Protocol) and the SMTP AUTH LOGIN and PLAIN authentication mechanisms. Some Internet Service Providers (ISP) require TLS, SSL or non-standard SMTP TCP/IP port numbers for outgoing mail for security purposes. This update adds support for TLS, SSL and non-standard SMTP TCP/IP port numbers for outgoing mail. Contact your mail server administrator for more information about the requirements of your Outgoing SMTP Mail/Proxy Servers. Q01933637 Software Update BCM050.R300.OAM-124 Description: ----------------------------------------------- - Unable to Hear Voicemail Tone from IP set Calls originating from an IP set on the BCM cannot leave a Voice Message as the tone is not being presented correctly. The loss of the voicemail tone is due to the fact that this particular voicemail tone is detected by the BCM DSP as DTMF tone and therefore ripped off the media by the DSP task. The detected DTMF tone event is sent to BCM IP-client server through a signaling channel but the BCM IP-client server does not process this event. This fix is to update BCM IP-client server to optionally play inbound DTMF tones to the IP-client. A new check-box flag is added to BCM Element Manager to enable this option. Q01876046 - EM does not allow Dial by Name (F963) button programming A user programs "Dial by Name" Feature [F963] as a feature key on Digital/IP set using the "Button programming features" (F*3). Subsequently, if EM is used to access/modify the Button Programming table, then any tabs after the button programming table are all permanently grayed out and cannot be configured. Q01892141 Software Update BCM050.R300.SRG-122 Description: ----------------------------------------------- - IP set 1120E is not registering to SRG Inclusion of new firmware files for 1120e, 1140e, 2007, 2002 and 2004 Phase 2 IP sets. The following firmware is being included in the BCM50 3.0 build for 1120e (0624C4N), 1140e (0625C4N), 2007 (0621C4V), and 2002/2004 Phase 2 (0604DBP) IP Sets. This update corrects a condition where SRG 1100 series sets registered in normal mode to the CS1k were upgraded to C6E firmware and later redirected back to the SRG in local mode. When the SRG attempts to push older firmware to the phone and consequently causes a firmware loop to occur. This update will load C4N firmware to the SRG and will correct this issue. Q01929062 Software Update BCM050.R300.VOICEMAIL-111 Description: ----------------------------------------------- - Expected wait time not working properly on ACD With the first incoming call answered by an agent, and when none of the agents are ready to receive the next incoming call, subsequent incoming calls should go to the queue and the caller should get the greetings in accordance with the respective estimated Expected Wait Time (EWT), but for the second call, the EWT call timer is jumping to the last greeting of the EWT table instead of playing the correct sequence. This update will resolve the issue. Q01911361 Software Update BCM050.R300.DSP-FIRMWARE-107 Description: ----------------------------------------------- - T.38 fax on SIP trunks to CS1k fails The CS1K Release 5.5 sends image data in a T.38 t4-non-ecm-sig-end packet. In previous firmware versions this would cause the EOP (End Of Page) to be transmitted to the fax machine incorrectly. This condition is now handled properly by the BCM. Q01891091 - Outgoing Faxes on SIP trunks to CS1K fail This problem is caused if the CS1K delays the switch from a G.711 VoIP channel to T.38 fax. If the delay in switching is too long, then the parameters of the fax session can be exchanged between the fax machines over the G.711 VoIP channel, and not through T.38. This will lead to the failure of the BCM50 DSP as a result of the T.38 session not being established in time for the T.38 gateways to participate in the negotiation of the fax session parameters. The BCM is now protected from a delay in switching to T.38. Q01924090 Software Update BCM050.R300.CORE-TELEPHONY-105 Description: ----------------------------------------------------------- - Remote MWI from CO not lighting the message waiting lamp on BCM sets. When an incoming call is forwarded to the Central Office voice mail, the message waiting indicator is not lit on the called BCM set after the message has been left. Q01894588 Software Update BCM050.R300.VOICEMAIL-100 Description: ------------------------------------------------------- - Some Mailbox Manager prompts are displayed in English for German profile When using a German profile get mixed languages on some pages. This update changes these particular prompts to German language only. Q01902613 - Mailbox Manager Message Forwarding help button links to English version Mailbox Manager Message Forwarding help button always links to the English version of the Message Forwarding help regardless of the language being used. Q01902958 - Unified Messaging Send fax no longer working for delivery receipts The BCM does not send the fax when Unified Messaging Fax printing is used and the user selects "Receive a confirmation of delivery" in the "Compose Fax" window. Q01914908 - Caller transferred to skillset via operator fails Under the following circumstances, when an operator transfers a caller to a skillset, it erroneously goes to the skillset mailbox. Details: A caller calls Skillset X, there are no agents and an overflow rule exists which transfers to Skillset X's mailbox. Once in the mailbox, the caller presses "0" to reach the operator. The Operator receives the call and transfers the Caller to skillset Y which has all agents busy. Instead of getting queued, the caller returns to Skillset X's mailbox where they again press "0" to reach the operator. On the second attempt with the same circumstances, the call will successfully queue in Skillset Y. The above scenario has been resolved so that the transfer from operator into Skillset Y will succeed on the first attempt regardless of all agents being busy or available. Q01679216-02 - Call Sender shows corrupted CLID for German profile The "CountryLocalNumberLength" value for Germany has been hard coded as 7, but the DN length for Germany can be more than the present length of 7. The Call Sender feature uses the "CountryLocalNumberLength" value when determining the number to be dialed. Since the "CountryLocalNumberLength" was 7 there was a problem in determining the correct Dialable DN for the Call Sender feature. The length has been increased to 15. Q01789495-02 - Voicemail crashes with event error codes 10002 and 10230 Two agents are on two different calls. One of them transfers the call to the other agent. Now the agent who has two calls holds one of them, disconnects the other and invokes F906 (supervisor help), which leads to a voicemail crash. This update resolves the issue by checking for this particular scenario and display a message on the set. Q01848085-02 Software Update BCM050.R300.FEPS-98 Description: ------------------------------------------------ - BCM sends wrong SIP response code to INVITE when no trunks are available Should send "503 Service Unavailable" instead of "480 Temporarily Unavailable". Q01854111-01 - SIP MWI transactions don't honor "302 Moved Temporarily" responses Sending an MWI indication to the CS1K using the NRS, it never arrives because the redirect is ignored, and the request is repeatedly re-sent to the NRS instead of the Signaling Server. Q01882153-01 - BCM calls torn down after 30 seconds if OPTIONS response is not received Certain tandem calls do not return far end capabilities which causes the OPTIONS transaction to hang, and after 30 seconds of no response, the far end is assumed to be unreachable, and the call is torn down. There is now a guard timer set so that an empty response can be sent to avoid this lockup. Q01891602 - Call from BCM to MCC (Cell) is released after established VoIP gateway (feps) was not handling vdi_alert after a progress was received, and the call was dropped as soon as answered because it was in the wrong state to accept it. Q01889182 - Interop issue between BCM50R3 SIP and MSFT Exchange for set on SCS with DND set No Speechpath with MSFT exchange server because of redundant re-INVITE immediately after answer. BCM was sending a re-INVITE after the 200 OK (INVITE) with the same parameters as the negotiated parameters. Q01819465 - Interop issue between BCM50R3 SIP and MSFT Exchange for call routing to Auto Attendant Same root cause as issue 5 above, except with Auto Attendant on the MSFT server. Q01819483 - T38MaxBitRate was being erroneously sent out as T38FaxMaxBitRate Incoming faxes configured as a VOIP T.38 Fax fail. An incorrect parameter name caused the auto-negotiation to fail. Q01910759 Software Update BCM050.R300.CORE-TELEPHONY-95 Description: ---------------------------------------------------------- - F**SYSID produces incorrect value From SBA, when user dial F**SYSID, it reproduces wrong system ID. Q01891994 - **OPTION for GATM2 works only after 2 Reboots instead of 1 as per the Design Disconnect Supervision Tone settings that are configurable under GATM2 parameters in **OPTION are not getting reflected with the first power reboot of BCM50. It is getting reflected in the second power reboot instead. Q01890165 - PRI doesn't come back into service after remote alarm When there is a short interruption of the PRI service that results in a remote alarm (AIS, RAI), then the DTM Module in the BCM shows a remote alarm (yellow led in the upper left corner is lit) as expected. However, when the PRI service is re-established, the DTM Module still shows a remote alarm and no incoming or outgoing calls are possible. Remote alarm condition should be cleared on the DTM Module. Q01822428-01 - Calls with NO CLID cannot connect to BCM50 via H323 When incoming call from PSTN gets tandem out over the VoIP with private route, call gets dropped. Q01883856-01 Software Update BCM050.R300.FEPS-94 Description: ------------------------------------------------ - SIP private calls from MCS to BCM require a public received number BCM did not parse the private dialing numbers if the NPI/TON came only in the INVITE's Request URI. So BCM incorrectly used public received numbers to terminate the calls. Q01447030-01 - BCM SIP calls forwarded to CS1000 5.5 CallPilot with dead air SIP inbound calls were forwarded (CFNA) to CS1000 5.5 CallPilot over SIP trunks, but the connection to the CallPilot was not established properly. This was due to BCM's implementation limitation, i.e. BCM did not support SIP Update. As a result, BCM was unable to forward the CallPilot media back to the call originators. Q01861580-01 - SIP 503 Service Unavailable vs 480 Temporarily Unavailable When all VoIP trunks became busy, SIP inbound calls would be rejected by BCM with return code 480 Temporarily Unavailable. The correct return code should be 503 Service Unavailable, which allowed CS1000 to route the SIP calls fallback to PSTN over analog trunks. Q01854111-01 - BCM tandem calls from VOIP H323 to T1 E&M trunks no ringback heard After H323 inbound calls were successfully routed to T1 E&M answer supervision trunks, CORE sent the call progress vdi messages back to FEPS with progress indicator 2. However, this type of call progress messages was ignored by FEPS. As result, the connection to the inband tone was never established. Q01860845 Software Update BCM050.R300.LAN-PROVIDER-92 Description: -------------------------------------------------------- - User interface for configuring DiffServ Code Point (DSCP) values This is an enhancement which allows customers to configure or modify via the user interface (Element Manager) the DSCP (TOS byte) value of locally generated IP traffic in the following areas: VoIP signaling traffic, VoIP voice media traffic, T.38 fax media traffic, and video media traffic. The new user interface option is located under the "Configuration"->"Data Services"->"QoS" menu. Q01904159 Software Update BCM050.R300.UTPS-91 Description: ------------------------------------------------ - No speech path after using Hot Desking This problem is seen when the user tries to invoke/cancel HotDesking when the IPSet involved in this scenario is in Call Alerting state. The fix for this issue is to disallow HotDesking when the IPSets are in 'Call Alerting' state. Q01809601 Software Update BCM050.R300.DOORPHONE-88 Description: ----------------------------------------------------- - Call from doorphone only rings once when one of the Hunt Group sets is busy or uses DND If a Hunt Group is called, a reject event may occur if ANY of the target phones that are being rung are busy. This causes the call from a doorphone to be abandoned, and hence none of the other phones in the hunt group get an opportunity to answer it. To correct this, only disconnect the call attempt when it reaches the timeout period i.e. only allow this disconnect shortcut to paging if the user is dialing a single phone. Q01779415-01 Software Update BCM050.R300.SRG-87 Description: ----------------------------------------------- - Missing Firmware Information for all IP Sets when in Normal Mode. The logic to support updating of firmware version of the sets in element manager has been added. Q01510824-01 Software Update BCM050.R300.DSP-FIRMWARE-85 Description: ---------------------------------------------------------- - Italy Trunk Globalization GATI support for Italy market is added in this update. Q01883393, Q01883473 Software Update BCM050.R300.CORE-TELEPHONY-84 Description: ---------------------------------------------------------- - Post-GA-GATI/GATM for Italy Profile Support is added for GATI and GATM for the Italy market profile. Q01821379-02 - CLID through GATM8 is broken CLID is not working on GATM trunks in UK profile. The solution for this issue applies to both GATM-Ver1 and GATM-Ver2 hardware. This problem is not present for GATI trunks. Q01884757 - Analog trunk locks up while parking Analog trunks lock up while using the call park feature. Line status shows "line in use." Q01860285, Q01876848, Q01884884 - The intercom keys on the IP phone in the hunt group get locked up Call comes to BCM50R3 over a BRI trunk, call gets answered by the set A and transfers the call to HG01. HG members sets B, C and D ring. Once Set B answers the call, the intercom key of sets C and D remain lit and the sets C and D are locked up. Q01870745 - Tandem Call from PSTN rings at the control set All tandem calls from the PSTN to the remote site ring at the control set instead of correct extension number. Q01822669-05 - Partial loss of Telephony Programming post Power cut Loss of recently configured core telephony data may occur following a coretel restart. Q01685795-03 - Outgoing CLID is incorrect for ISDN DNs After applying patch BCM.R400.SU.System.004.2007 the outgoing CLID information is incorrect. Sets no longer use the assigned OLI, but instead they use OLIs from the inactive DNs. Q01808203-04 - Coretel crashes when TRO is used. Problem - Place an established internal call on hold - Seize a VoIP line and dial a set on a destination BCM - Conference the VoIP line with the held call before the destination set answers - The destination set is CFAC back to another set on the originating BCM. Trunk Route Optimization is invoked. - Any further action taken by the conference master results in a coretel crash Q01818223-02 - Calls using the SIP Trunks not reverting to the Prime Set when WAN Link fails Calls that route across the Virtual Trunk using SIP, are not being redirected to the Prime Set when the WLAN link is down. Q01833351-01 Software Update BCM050.R300.BSP-81 Description: ----------------------------------------------- - RTP driver All IP network connectivity is eventually lost from the BCM/SRG when using IP phones and IP trunks. This issue will affect all IP-based phones, IP trunks, and applications, however TDM phones will not be affected. This loss of IP connectivity typically occurs after several months of uptime. The BCM must be manually power cycled to restore service. Q01884157-02 Software Update BCM050.R300.APACHE-80 Description: ------------------------------------------------- - Cross Site Scripting (XSS) or Denial of Service (DoS) vulnerabilities in Apache Security Vulnerabilities in the Apache 1.3 and 2.0 Web Server Daemon and "mod_status" Module May Lead to Cross Site Scripting (XSS) or Denial of Service (DoS). More Info: http://securitytracker.com/alerts/2008/Jan/1019154.html Q01814487-02 Software Update BCM050.R300.MESSAGE-FORWARDING-78 Description: ------------------------------------------------- - Message Forwarding can send an e-mail message when new or urgent messages arrive in a subscribers voice mailbox. Message Forwarding can attach the G.711 linear WAV voice or fax message to the forwarded e-mail message so the user can play the voice message or display the fax message on the destination device. Users can forward messages to any e-mail address. There must be as many Unified Messaging keycode seats as there are mailboxes with all Class of Services (COS) with Message Forwarding enabled. The number of mailboxes using a COS with Message Forwarding do not have to be the same mailboxes using CallPilot Unified Messaging. Q01892146 Feature ID: 315889 Software Update BCM050.R300.VOICEMAIL-77 Description: ---------------------------------------- - MailBoxManager issue for German Language MailBoxManager for German language showed English text prompts instead of German prompts. This update will resolve the issue. Q01844967 - Changes for APPP and Intelligent Contact Center (ICC) Keycode issue When the APPPack keycodes were enabled, some Contact Center functions did not work as designed. This update addresses this anomaly. Q01815622 - APPP symbol kiosk URL allowed paging for null station name Symbol kiosk allowed paging even when the station name was made NULL in the URL. No check was being made for a NULL station name. A check is added for the first character of station name to be alphanumeric, which checks for NULL station name as well. Q01829664-03 - Voice quality is deteriorating If the BCM had more than 800 mailboxes, voice quality would deteriorate while accessing the CallPilot Manager and All Mailbox activity report. This update will resolve the problem. Q01691889-04 - High CPU spike seen while generating mailbox report If the BCM had more than 800 mailboxes, CPU usage spiked to 100%, while generating All Mailbox activity report. This update will resolve the problem. Q01826914-02 - High CPU spike if Auto Send / Receive was configured If a Desktop Messaging client was configured for Auto Send/Receive, and a new fax or voice message was delivered to that client's mailbox, resulting in more than 500 messages in that mailbox, then CPU usage would spike to 100%. This update will resolve the problem. Q01762747-02 - Unable to service Doorphone call when Doorphone call is routed to VM When a doorphone call goes to voicemail, the doorphone hears greetings, and is solicited to record a message or provide key input, neither of which are useable functions by doorphone. The acquire action of VM prevents the doorphone software from disconnecting in this situation. This update resolves the issue by disconnecting the call when a doorphone call goes to voicemail. Q01845653-02 - Localization of the message "Please Wait" for OBP fails. For One Button Page feature, the "Please Wait" prompt would always appear in English, regardless of the system language settings. This update will resolve the issue. Q01830142-03 - Mis-routing of Calls in CallPilot using CCR and Call Center Despite the user pressing the correct digits, Auto Attendant transfers an external call to skillset different from the expected one. This update corrects the problem by resolving a timing issue. Q01826967-02 - Unread Skillset Message appearing in RT (Real Time) after listening to VM (VoiceMail) Contact Center was not updating the skillset message counter when the message had been read and expunged. This has been fixed by updating the message counter in Contact Center once voicemail sends the expunge request. Q01693848-03 - Feature F970 should be registered only if an APPP keycode is applied. When the APPP keycodes were not enabled, F970 was registered but did not work as designed. This update addresses this anomaly. Q01816244 - An "Agent full" error was displayed when a configured Agent tried to login to BCM that had Contact Center related key-codes such as ICC, ICC Skill-sets, ICC Agents, MMCC, ICC Reporting, without a VM seat key-code installed. This condition prevented Agents from logging in to the BCM. Root cause for this condition was that the ICC Agents, MMCC key-codes got enabled only if a key-code with a lower feature code like a VM seat key-code was also applied. This update corrects the problem. Q01767731 - This update implements CIM-XML provider capabilities to change CCR Nodes Recordings, Company Greetings and Greeting Table CCR Tree Numbers. Feature ID: 315891 Q01852606 - CallPilot Manager reports in the CDR folder This update makes all CallPilot Manager reports available in the CDR folder (/var/nn/CDRDataFiles). Those reports are generated on a nightly basis, around midnight. Feature ID: 315891 Q01852606 - Mailbox Restrictions for the Administrator and the General Delivery mailboxes This update implements the ability to enable or disable Mailbox Restrictions for the Administrator and the General Delivery mailboxes. Feature ID: 315891 Q01852606 Software Update BCM050.R300.LAN-PROVIDER-76 Description: ------------------------------------------- - Cannot change configuration of OAM LAN interface address/mask. On BCM50 models with the integrated router, changing of the OAM LAN IP address/mask from the Element Manager does not have any effect. This operation is required when the predefined OAM IP address/mask is already used in the customer network. Q01872200 Software Update BCM050.R300.DSP-FIRMWARE-66 Description: ------------------------------------------- - Voicemail message cuts off when in a noisy environment This update corrects the issue by updating the tones definition exactly according to international specifications. Q01785034-02. - Australia Call Collision Call collision feature is an Australian regulatory requirement. For unsupervised and ROA trunks, an outgoing call is not allowed within 10 seconds of receiving an incoming call. Q01757126-01 Software Update BCM050.R300.OAM-65 Description: ---------------------------------- - The system name could be updated in two different locations: - "Configuration -> System -> Identification" at "System name" Field. - "Configuration -> System -> IP Subsystem -> General Setting" at "System name" Field. The second option is being changed to read only now. Q01691332 - Different EM releases follow different version numbering rules such that an EM version number from one release is not comparable to that of another release, even though the frameworks are the same. To resolve this issue, a new version numbering is being defined and applied to all releases such that EM versions for different releases are comparable. Consequently, the Help screen is updated to show the EM version. Q01814447 - The instruction for system naming restrictions was wrong The interactive help instructions have been updated to correctly show the system naming restriction. Q01829794 - Adding new Disconnect OSI Timer value in New Zealand Market Profile Added 800, 900, 1000 and 1100 Disconnect OSI timer values for NZ market profile. Q01724774-02 - There were some errors in removing and updating the old files, directories, and shortcuts when updating the EM. These are corrected now. Q01810771 - The installer never copied cartridges when performing a clean install (NOT upgrading) AND choosing to copy resources from previous installations. The change involves copying the entire BusinessElementManagerbinregistry directory and all of its contents to the new installation. Q01820442 - Installing a new EM and updating the EM caused more than one summary.xml which resulted in losing nodes in the hierarchy tree. The issue is resolved to keep one updated version of summary.xml. Q01820432 Software Update BCM050.R300.CTI-64 Description: ----------------------------------- - CTIServer crashes in a TAT call scenario CTIServer crashes if two simultaneous TAT requests are sent by Core to CTI for the same trunks in TAT-enabled tandem systems. This update corrects the problem by rejecting one of the TAT request if already one TAT is in process Q01847192-02 - Auto attendant stops working after reboot Auto attendant stops working only for the first target line (TL125) after rebooting the BCM. This update corrects the problem by making changes in Voice CTI to make the first Target Line usable. Q01858939 Software Update BCM050.R300.SOFTWARE-MANAGEMENT-63 Description: -------------------------------------------------- - Allow the BCM to intelligently assess the need to reboot during update installation, thereby avoiding restarting the BCM in many instances and reducing the time taken to install the update. Q01818948 Software Update BCM050.R300.CORE-TELEPHONY-56 Description: --------------------------------------------- - Call Collision for Australia Profile. Call collision feature is an Australian regulatory requirement. For unsupervised and ROA trunks, an outgoing call is not allowed within 10 seconds of receiving the incoming call. This feature is implemented in this update for GATI and GATM-Ver2. Q01745162-01 Q01754458-01 - Stations Globalization for Spain Market Profile. Support is added for GASM and GASI for Spain profile. Q01836357-01 Q01684879-06 - Adding new Disconnect OSI Timer value in New Zealand Market Profile. Added 800, 900, 1000 and 1100 Disconnect OSI timer values for NZ market profile. Q01724774-02 - Trunk Globalization for Saudi Market profile. Support is added for GATM-Ver2 and GATI for Saudi Market Profile. Q01586579-01 - Expensive Route message not displaying on overflow. When the VoIP trunk circuit is disconnected or fails, "Expensive Route" message is not displayed on the telset when the call is routed over the fallback. Q01840161 - Tandem call forwarding using IP trunks unsuccessful for cell phone numbers. An outside caller calls in on a PRI to site "A" and is tandemed to site "B" over VoIP. When the destination set at site B is CFAC to a cell phone in the PSTN, the resulting call does not go through. Q01821801 - Hunt group metrics not working An external incoming call is answered by Auto Attendant and then transferred to Hunt Group. If the call is abandoned before the Hunt Group member answers, the Hunt Group metric for abandoned calls can be incorrectly decremented. This can result in large negative numbers in the abandoned call metric. Q01825303-02 - BCM calling CS1000 via SPS is Blocked if SIGO=ESN5 on Route Register the BCM as a SIP Endpoint on the SPS. Add routing on the BCM to allow connection to a CS1000 system in the network. On the SIP route of the CS1000 have SIGO set to ESN5. Make a call from the BCM set to the CS1000 Set. The call will fail if the SIGO in the CS1000 is set to ESN5. Q01815787 - UK market: CLID is presented after call answer rather than while ringing When a set is configured in 'Cap's n Pref's' to First Display 'Line', and the CLID is withheld on an incoming call the line number only shows up after answering the call, instead of while the call is ringing. Q01801594-03 Software Update BCM050.R300.ELEMENT-MANAGER-51 Description: ---------------------------------------------- - Add a new checkup button "Force G.711 for 3.1k audio" to "SIP Media Parameters" panel The requirement was to add a new check button in Element Manager's panel: Configurations -> Resources -> Telephony Resources -> IP Trunks -> SIP Media Parameters. The default setting for this button is 'off'. However, in order for BCM to support 3.1k audio (modem) calls over SIP trunks, this button must be set to 'on'. Q01844957 Q01829899-01 Software Update BCM050.R300.FEPS-46 Description: ----------------------------------- - No speech path on the calls from SRG50 to CS1000 MobileX over SIP trunks SRG IP sets called CS1000 MobileX over SIP trunks, the calls were answered by the cell phones of the twin sets, but no speech paths were established. The cause of the problem was that SRG mistakenly attached a duplicated SDP with its PRACK messages in response to CS1000's 180 alerting messages. Q01834016 - Calls from BCM to SIPPBX over SIP trunks RNA and SIPPBX SIP trunks are not released BCM initiated SIP outbound calls to SIPPBX. The calls were ringing but not answered (RNA). Three minutes later, the Radvision stack timer timed out, the calls were released inside the BCM but no CANCEL messages were sent out to notify the SIPPBX. Therefore, the SIP trunks of the SIPPBX were locked up. Q01813159 - Calls transferred from analog trunks to SIP trunks experience one-way speech A call from a BCM analog trunk to a BCM analog set was forwarded to a CS1000 IP set, then it was transferred to the second CS1000 IP set which experienced One-way speech path. The cause of the problem was that BCM initially selected codec G.729 for its outbound calls to CS1000, however, BCM revoked its previous decision and selected G.711 when CS1000 attempted to transfer the calls. Therefore, a codec mismatch occurred. Q01829899-01 - FEPS stops and restarts intermittently This problem occurred when a call was set up with G.729 from a 3.1k Audio port. If a Re-INVITE was sent to the BCM on that port, then in trying to produce an answer to the OFFER, there was a logic error which caused the non-G.711 current codec to be re-offered in a continuous loop. This locked up the gateway, and generally caused a crash. Q01842956 Software Update BCM050.R300.UTPS-43 Description: ----------------------------------- - The LCD on the KEM going blank intermittently The following latest firmware is being included in the BCM50 R3 build which fixes the 1110 series expansion module's issues. 0623C4L.bin - for 1110 Phone 0624C4L.bin - for 1120 Phone 0625C4L.bin - for 1140 Phone Q01848399 - Inclusion Of UNIStim 2.2 - 062AC5J for Orion Sets The latest Orion Set firmware 062AC5J is being included in the BCM50 R3 build. Q01848523 - IP sets disconnect from BCM system after using Hot desking This problem is seen when the user tries to do multilevel Hot desking. The 'Hot desking' feature is designed in such a way that one can not have multi-level Hot desking. Make sure there is no current Hot desking session running before Hot desking any other set. If there is already a Hot desking session running and the user attempts to hot desk one more set, user will be prompted to "Cancel current Hot desking". Q01809763 - IP Set still rings after using Hot desking. The fix provided is such that the "tone" state of the IPset is cleaned up when the IPSet is involved in Hot desking. Q01809760 Software Update BCM050.R300.SRG-37 Description: --------------------------------------- - CS2100 support by SRG50 R3 The logic to support CS2100 call server by SRG50 R3 has been added. Q01820671 Software Update BCM050.R300.TIMEZONE-36 Description: --------------------------------------- - Changes to Australian Daylight Saving April 2008 Australian Eastern (New South Wales, Victoria, Australia Capital Territory and Tasmania) and Central (South Australia) time zones will extend daylight saving and also harmonise start and end times commencing April 2008. From April 2008, daylight saving will end on the first Sunday in April and recommence on the first Sunday in October in all states. Argentina adopted DST on Dec 30, 2007. This update has DST ending the third Sunday of March, and then beginning again the first Sunday in October. Q01817208-03 Software Update BCM050.R300.SOFTWARE-MANAGEMENT-32 Description: -------------------------------------------------- - Update Version comparisons failed A programming error caused some version comparisons to fail, resulting in updates sometimes failing to apply. Q01819396 Software Update BCM050.R300.SRG-29 Description: ---------------------------------- - Orion Sets (1200 Series) Support in SRG50 R3 The logic to support 1200 series sets in SRG mode has been added. Q01809821 - Orion Sets (1200 Series) Support in SRG50 R3 Changes were made to enforce local mode feature filtering and key disabling as applicable to 1200 sets in SRG mode. Q01809821-01 Software Update BCM050.R300.VOICEMAIL-27 Description: ----------------------------------------- - Export option is missing if the CallPilot Manager is launched from Element Manager If CallPilot Manager is launched from Element Manager then no export option is presented to export the recorded company greetings, but if one launches CallPilot Manager from a browser (E.g. http:///CallPilotManager) then the export option is presented. This update corrects the problem by passing the correct administrator user ID based on the system DN length while setting the security context. Q01805057 - Call Sender shows corrupted CLID for German profile This update increases the Local Number Length from 7 digits to 15 digits for German profile so that CallPilot can correctly determine the dialable DN for Call Sender feature. Q01789495-02 Software Update BCM050.R300.DSP-FIRMWARE-26 Description: ------------------------------------------- - This update fixes an error recovery mechanism used during the connection phase of the V.34 soft modem. This change allows the soft modem to connect more reliably whenever the error recovery is required due to issues with the line and/or the remote modem. Q01813858 - Call is answered but ring tone continues on analogue GATI. For an incoming call, even though the call is answered, ring tone is heard on analogue GATI trunks. This is a race condition which occurs intermittently. This update corrects the issue by blocking the detection of ringing once the call is answered for that particular trunk. Q01796100-01 - Taiwan busy tone detection. This update fixes an issue with busy tone detection for GATI trunks. Without this update busy tone is not detected by the GATI trunk. Q01777610 - Modem failure Modem failed to function after the application of DSPFIRMWARE-7. Q01820346 - GASI Globalization: Support for United Kingdom, Australia and Poland has been added for Analog Stations. Market-related parameters for all of the supported profiles are downloaded from the Core through the ASM+ messages. Q01780407 Software Update BCM050.R300.CDR-24 Description: ---------------------------------------------- - CDR CLID Fix CDR reports the CLID for incoming calls intermittently due to active registration of CLID by the other software or equipment. This update resolves the issue of recording CLID intermittently by changing the CDR design to support both active and passive registration of CLID. Q01738969-02 Software Update BCM050.R300.GAP-23 Description: ---------------------------------------------- - This update adds a privilege to the BCM called SetProgramming. The SetProgramming privilege will have access to the following Element Manager Screens: Welcome Current User Active Sets: Line Access, Capabilities and Preferences, Restrictions Active Applications DN: Line Access, Capabilities and Preferences, Restrictions Inactive DNs: Line Access, Capabilities and Preferences, Restrictions All DNs: Line Access, Capabilities and Preferences, Restrictions Q01788687-03 Software Update BCM050.R300.FEPS-22 Description: ----------------------------------------------- - Call transfer fails BCM SIP gateway would occasionally fail to process an Attended REFER request correctly. The failure was caused by incorrectly locating and tearing down the call instance to be replaced. Q01771012 - BCM failed to send BYE to CS1000 A SPS was configured to communicate through UDP with BCM, while TCP with CS1000. Calls were made between BCM and CS1000 via SPS. When a call was released from a BCM set, BCM failed to send the SIP BYE message to CS1000. This was a Radvision SIP stack bug, and the fix was provided by Radvision tech support. Q01800465 - T.38 Fax calls across SIP trunks could cause trunks to be locked up T.38 Fax calls over SIP trunks could be established successfully. But if the call release was initiated by the far end, FEPS was not able to properly handle the interaction with other components, which caused the SIP trunk to be locked up. This was a timing issue. Q01758242-03 Software Update BCM050.R300.CTE-18 Description: ---------------------------------------------- - CP_DISCONNECT msg missing in TAT scenario During a TAT scenario, there was a missing CP_DISCONNECT message for the device being monitored causing LAN CTE applications to possibly lose track of the state of the call. Q01802630 Software Update BCM050.R300.SOFTWARE-MANAGEMENT-16 Description: ------------------------------------------------- - The transfer of software is optimized when "My Computer" retrieval option is used from Element Manager. Only the necessary software packages in the update will be downloaded to the BCM instead of all the software packages. Q01791291-02 Software Update BCM050.R300.APPP-14 Description: ----------------------------------------------- - Advanced Paging Productivity Pack (APPP) The APPP provides the following four capabilities One Button Page - an extension of the existing one button park and page. This feature will perform a page when a pre-programmed feature key is pressed even if no active call is present at the set. An example would be "Cashier in Aisle 1 needs change"). One Button Text Message - Allows a text message to be sent (and acknowledged) to a fixed or wireless (Dect or Spectralink) phone. An example would be "Angry customer at Aisle 1"). Customer Assistance Box - This feature allows a retail end customer to walk up to a customer assistance device in a store and press a large "Please help" button. The system will then perform a periodic page such as "Customer in electronics requires help". When a sales assistant arrives he/she presses a different button to cancel any further pages. The assistance request and the required time to answer the page is recorded in a CSV file for later reporting by a custom CDR application. Scheduled Paging - system will provide a scheduled specific page (e.g. "the store is about to close"). Software Update BCM050.R300.VOICEMAIL-13 Description: ------------------------------------------------- - VoiceMail IP set text prompts missing soft key labels. There were localized text prompts in VoiceMail and MeetMe Conferencing where IP set softkey labels were missing. English text prompts were not affected. Q01792794 - RCC 2.5 cannotconnecttoDB and invalid XML. CallCenter received a line ID as DN number from the middleware. This causes the XML validation against the schema to fail, since the DN is defined as numerical in the schema, whereas the line ID is alphanumeric. Now this will be detected and a numerical value will be assigned to the DN. Q01786289 Software Update BCM050.R300.PSM-12 Description: ---------------------------------------------- - Address "Low Memory Alarms", alarm 11202. The purpose of this update is to reduce the low memory threshold in order to prevent unwarranted memory alarms during normal system operation. Q01752490. Software Update BCM050.R300.CORE-TELEPHONY-PROVIDER-9 Description: ------------------------------------------------- - GASI globalization. Support for United Kingdom, Australia and Poland, has been added for GASI. Required Element Manager changes are addressed in this update. Q01591658-02 Software Update BCM050.R300.CORE-8 Description: ---------------------------------------------- - GASI globalization. Support for United Kingdom, Australia and Poland has been added for Analog Stations. Market-related parameters for all the supported profiles are downloaded from the CoreTel through the ASM_PLUS_INIT stimulus messages. Q01591658-02 - Adaptive Line Tuning Support for GATM-Ver2. Adaptive Line Tuning support is added in GATM-Ver2 firmware. This is to resolve the echo issues reported in multiple sites in different markets. This new Line Tuning Algorithm calculates the Filter Hybrid coefficients dynamically during boot-up based on the CO line conditions. GATM Adaptive Line tuning will only be supported on GATMv2 hardware and later vintages of GATM and combinations modules, which include the following top level codes: Gx16 MBMs (NT5B42AAABE5/NT5B42AAACE5) & GATM 4/8 (NT5B44BAABE5/NT5BAAABE5). Q01755111-03 Software Update BCM050.R300.CTI-3 Description: --------------------------------------------- - Core telephony crash. If a F989 Silent Record-a-Call fails for any reason, core telephony may crash if a MeetMe conference is initiated immediately after that failure. Q01783842 Software Update BCM050.R300.FEPS-2 Description: ---------------------------------------------- - T.38 fax parameters not acceptable by CISCO Call Servers FAX calls originated to CISCO Call Servers will fail because T.38 FAX parameters in Nortel T.38 SDP ANSWER are not compatible with the T.38 FAX parameters in the Call Server OFFER. Q01767675 This update includes the content of the following superseded Smart Updates: BCM050.R300.SU.System-151.200901