PRODUCT_LINE: BCM50 ============================================ TITLE ===== BCM050.R300.CALLPILOTDESKTOPMESSAGING-231 ======================== Release: 3.0 Issue: N/A Category: GEN Superceded By: NONE Release Date: 20100525 Patch Conflict(s): N/A Special Instructions: YES Patch Version: N/A ======================== Software Update Name: BCM050.R300.CALLPILOTDESKTOPMESSAGING-231 Applicable H/W Platforms: BCM50, BCM50a, BCM50e, BCM50b, BCM50ba, BCM50be Applicable S/W Platforms: 6.0.2.05 Category: GEN Installation Recommendations: This update should be applied to all new installations of BCM50 R3. Existing installations should have this update applied if they are experiencing any of the issues that are corrected. There is no need to schedule specific maintenance to apply this update if there are no reported issues. In those cases, systems should be updated at the next regular service opportunity. Once the update has been applied Unified Messaging user must uninstall their existing build of CallPilot Unified Messaging and install the new build of CallPilot Unified Messaging from the BCM. **IMPORTANT NOTE: ----------------- CallPilot Unified Messaging Client 5.00.41.97, which is included in this update, extends support for Windows 7 installation of Desktop Messaging. Components and Versions: callpilotdesktopmessaging 5.00.41.97.11 callpilotdesktopmessagingijsg 5.00.41.97.11 Dependencies: Required Updates: -BCM050.R300.SOFTWARE-MANAGEMENT-32 or greater OR -BCM050.R300.SU.System-53.200804 or greater Updates should be applied in the following order: -BCM050.R300.SOFTWARE-MANAGEMENT-32 or greater -BCM050.R300.CALLPILOTDESKTOPMESSAGING-231 Product Dependencies - None Size: 235.0MB System Impact: Time to apply approximately ~ 5 minutes Does update application force reboot: No Other impacts: None Limitations: The BCM Applications Unified Messaging web download page is not updated to state Lotus Notes 8.0.0 and 8.0.1 support. Update Removable: No Description: ----------- The following issues are addressed: 1. Unable to find any address in address book When re-opening the Lotus notes client, and going to Callpilot download Address Book, it fails with the error message indicating: "Unable to find any entries in the address book". This update resolves the issue. Q02054268-02 2. Unified Messaging freezing Outlook 2003 When Outlook 2003 is launched with Desktop Messaging 05.00.41.57 it causes Outlook 2003 to freeze and become unusable. This update resolves the issue. Also Windows 7 and Lotus Notes 8.5 support is added. Q02037867-04 3. CallPilot UM 5.0 client Delay in opening forwarding message window When the user forwards to a non CallPilot user, the forward window takes 1 minutes to appear. Q01967917 4. Outlook 2007 CallPilot UM 5.0 player window missing 'From' and 'To' When opening a message in Outlook 2007, the 'From' and 'To' fields are not visible without using the scroll buttons on those fields or resizing the window. Q01967921 5. PC locks if user close CallPilot Player windows before Outlook If the user closes Outlook before the CallPilot player, the PC locks up and the user must reboot. Q01967924 This update includes the content of the following superseded updates: BCM050.R300.CALLPILOTDESKTOPMESSAGING-118 ----------------------------------------- 1. Windows XP SP3 with Outlook MAPI fails to open faxes Windows XP PCs updated to SP3 fail to open fax messages in Outlook 2003 and 2007 MAPI. Q01898289 2. BCM50R3: New version of CallPilot 5.00.41.57 client The CallPilot 5.00.41.57 client includes the following changes: - Support for Lotus Notes 8.0.0 and 8.0.1. - Changing the inbox to which your CallPilot messages are delivered. The CallPilot messages can be delivered to either the separate CallPilot inbox or your e-mail inbox. - Using the Message Waiting Indicator taskbar application to get notification on new CallPilot messages when the email client is closed. Upon receiving a new message the CallPilot can open the email client to view the message. - Improved user interface changes. Q01939179, Q01898289 BCM050.R300.CALLPILOTDESKTOPMESSAGING-31 ---------------------------------------- 1. Live Messenger user doesn't see MSN Instant Messenger button in CallPilot Player When the user is logged into Windows Live Messenger 8 and has activated MSN Instant Messaging in the CallPilot Desktop Messaging Properties, the MSN Instant Messaging button does not appear in CallPilot Player window. Q01789867-01 **IMPORTANT NOTE: ----------------- CallPilot Unified Messaging Client 5.00.41.97, which is included in this update, extends support for Windows 7 installation of Desktop Messaging. Limitations: The BCM Applications Unified Messaging web download page is not updated to state Lotus Notes 8.0.0 and 8.0.1 support.