Adding MMCC interfaces

You can create a new interface to help manage your customized files. To create the interface, enter a new interface name. The new interface name must contain only alpha-numeric characters and has a maximum length of 16 characters.

After you add the new interface name, you can add customized files to your new interface. You can also delete files from the customized interface. The entire interface, including all the customized files, can be deleted  by clicking the Delete link.

 

To add the MMCC interface

  1. Enter the new interface name.
    It must be alpha-numeric characters and a maximum of 16 characters.

  2. Click the Submit button.

Refer to the Multimedia Contact Center Set Up and Operation Guide for more information.