Adding a Fax On Demand mailbox

You can add a Fax On Demand mailbox if you have the Fax On Demand or Fax Suite option enabled.
 

NOTE: Recorded greetings count towards the storage capacity of a mailbox. Avoid recording long greetings if possible. If recorded greetings are long, there will be less storage time in the mailbox for messages.

 

 

To add a Fax On Demand mailbox

  1. Click the Mailbox Administration heading.

  2. Click the Add Mailbox link.

    The Add Mailbox page appears.

  3. In the Mailbox box, type the extension number of the Fax On Demand Mailbox.

    Use a mailbox number that does not conflict with existing or potential extensions. Use the same first digit for all Fax On Demand mailboxes so they are easy to identify.

  4. From the Mailbox Type list box, select Fax On Demand.

  5. Click the Submit button.

    The Fax On Demand page appears for the Mailbox.

  6. In the Last Name box, type the name of the Fax On Demand mailbox. The name can be a maximum of 16 characters. Do not create a mailbox name that starts with 1, for example "1Fax".

  7. From the Class of Service list box select a Class of Service.

  8. Select the Display in Directory check box if you want the mailbox to appear in the directory.

  9. If you want to record a spoken name for the mailbox, click the Voice button.

    The page you can record from appears.

  10. In the Connect to box, type the extension number or telephone number you are using to record from.

  11. For a local extension, just type the extension number. For a telephone number that is not a local extension, type the sequence of digits that dial the telephone number from the voicemail system. For example, you might need to dial 9, the area code, and then the telephone number.

  12. Click the Dial button.

    The telephone rings.

  13. Pick up the handset. Do not use Handsfree. Click the Record button. After the tone, record the name of the Fax On Demand mailbox.

  14. After you finish recording, click the Stop button.

  15. To listen to the recording, click the Play button

    or

    to save the recording, click the Save button.

  16. Click the Close button and replace your telephone handset.

    The page you record from closes and you return to the Fax Overflow Mailbox page.

  17. In the Fax Retries box type the maximum number of delivery attempts that are made if the Two-call method is used. The number can be from 1 - 99. The default is 3. For information about the One-call and Two-call delivery methods go to About Fax On Demand mailboxes.

  18. In the Fax Interval box type the number of minutes to wait between delivery attempts. Make this interval long enough that a typical telephone call at the receiving end is unlikely to use all the retries. The number can be from 1 - 60. The default is 10.

  19. Click the Submit button.