Warning: change your server settings only if your Contact Center supervisor advises you to.
You cannot change your server settings if you are logged on to Multimedia Contact Center. Log off and restart Agent Notification if you want to change your server settings.
To change your server settings:
On the Agent Notification dialog box, on the Options menu click Server Setup.
The Server Setup dialog box appears.
In the Server IP box type the IP address of the Nortel Business Communications Manager.
Ask your Contact Center Supervisor for this information.
Click the OK button.
You can now log on as an agent.