You can export a previously recorded greeting or prompt to a computer file, in WAV or in its native format.
Export the greeting or prompt in its native format if you want to re-import the file later. You can re-import the file to your system or another voicemail system. Export the file in its native format if you want to use the same company greetings or Auto Attendant prompts at different company locations. If you keep the file in its native format, you avoid converting the file to another format, which can lessen its sound quality.
Export the greeting or prompt in WAV format if you want to edit the sound file on your computer.
To export a previously recorded greeting or prompt
Click the Voice link.
At the Export option click either Native Encoding or WAV Encoding.
The File Download dialog box appears.
Click Save this file to disk and click the OK button.
The Save As dialog box appears.
From the Save in list box, navigate to where you want to save the file and click the Save button.
The WAV file format must be:
Bit Rate - 128 kbps
Audio sample size - 16 bit
Channels - 1 (mono)
Audio sample size - 8 KHz
Audio format - PCM