You can import a previously recorded greeting, name or prompt. You can import prompts so that you can use the same greetings and prompts across your system.
If you use a Business Communication Manager system, you can import .wav and 711 files.
The .wav file format must be:
Bit Rate - 8 KHz
Audio sample size - 16 bit
Channels - 1 (mono)
Audio format - PCM
To import a previously recorded greeting or prompt
Click the Voice link.
If you know the location of the greeting or prompt, in the Import box type the location of the file and click Send and skip to Step 7.
or
if you do not know the location of the greeting or prompt, at the Import option click the Browse button and follow steps 3 to 7.
The Open dialog box appears.
From the Look in list, select the location of the file.
In the File name box, type the file name.
From the Files
of type list, select the file type.
BSM supports .wav and 711 files, and CallPilot supports .vbk files..
Click Open.
Click Send.
The amount of time it takes to import a greeting depends on which type
of file you import.
To play the greeting or prompt, in the Connect to box type an extension or telephone number and click the Dial button.
Your telephone rings.
Answer the telephone and press the Play button to listen to the greeting or prompt.
Click the Close button and replace the telephone handset.
If you want to enter a caption for the greeting, click your browser's Refresh button and click the Add Caption link for the greeting. To change a caption name, click the Change Caption link.
Click the Add
Caption link for the greeting.
The Greeting Caption page appears.
In the Greeting
box type a descriptive name for the greeting.
The greeting caption can be a maximum of 30 characters.
Click Submit.
Note: If you want to change the Greeting Caption, click the Change
Caption link and make your changes.