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Recording or importing a greeting
Recording or importing a greetingYou can record or import a previously recorded greeting for Mailbox Manager.
To record a greeting
- In the Connect to box, type the extension number or telephone number you are using to record the greeting or prompt.
For a local extension, type only the extension number. For a telephone number that is not a local extension, type the sequence of digits that dial the telephone number from the voice mail system. For example, you might need to dial 9, the area code, and then the telephone number. For a telephone number that is not a local extension, the number you dial must use a destination code. For more information about destination codes, contact your telephony System Administrator.- Click Dial. The telephone rings.
- Pick up the handset or use a headset. Do not use Handsfree.
- Click Record. After the tone, record your greeting or prompt.
- After you finish recording, click Stop.
- To listen to the recording, click Play
or
to save the recording, click Save. Your recording is not saved if you hang up the telephone before you click Save.- Click Close and replace your telephone handset.
You return to the Greetings and Spoken Name page.To import a greeting
- If you know the location of the file, in the From box type the location of the file, click Send, and go to step 7
or
if you do not know the location of the file, at the From option click Browse and follow steps 3 to 6.
The Open dialog box appears.- From the Look in list, select the location of the file.
- In the File name box, type the file name.
- From the Files of type list, select the file type.
Business Communications Manager supports Microsoft PCM WAV format.- Click Open.
- Click Send.
The amount of time it takes to import a greeting depends on which type of file you import.- To play the greeting or prompt, type an extension or telephone number in the Connect to box and click Dial.
Your telephone rings.- Answer the phone and click Play to listen to the greeting or prompt.
- Click Close and replace the telephone handset.
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