Specify whether a line is answered by the Auto Attendant or Contact Center, or is not answered.
Auto Attendant and Table appear when AA/CCR is enabled. Contact Center and Skillset appear when Contact Center is enabled.
You can also configure many lines.
To change a line
Click the Auto-Attendant heading.
Click the Lines Administration link.
The Lines Administration page appears.
Click the Change link for the line you want to change.
The Line Properties page appears for the line.
Specify how the line is answered:
In the Table/Skillset Number box, type the Greeting Table number you want to assign to the line selected.
In the Number of Rings box, select the number of rings before CallPilot answers.
Click the Submit button.