Copying a CCR Tree

If you want to create a CCR Tree that is similar to another tree, you can copy a CCR Tree. This saves you programming time, because after you copy the CCR Tree you can change the necessary nodes.

 

To create a new CCR Tree based on another CCR Tree

  1. Click the Custom Call Routing heading.

    The CCR Tree Administration page appears.

  2. Click the Create link for the CCR Tree you want to create.

    The New CCR Tree page appears.

  3. Click the Copy of tree option.

  4. From the Copy of tree list box and select the number of the CCR Tree you want to copy.

  5. Click the Submit button.

    The CCR Tree Properties page appears.

  6. Click the Change link for each node that you want to change the properties of.

  7. After you make the changes to the CCR Tree, click the Close button.