Reinstalling CallPilot

You can reset CallPilot settings back to the factory default. Resetting CallPilot settings removes all mailboxes, messages, contents and programming, except for the keycode. The keycode is not removed.

You must reinstall CallPilot through a telephone on your system.

 

To reinstall CallPilot for BCM

  1. On a telephone on your system, press Feature 982.

  2. Enter the  Operator password and press OK .
    The default password is 67372867 (OPERATOR).

  3. Press OPER.
    This option appears if you have Contact Center installed. If you do not, go to step 4.

  4. Press 1.

  5. When you are prompted to enter the password to continue, enter REINSTALL (734678255) and press OK.

    A message appears that asks you if you want to reset the database.

  6. Press Yes.

    A message appears that says that the system is resetting and the reinstallation is in progress.

    When the reinstall is complete the display says System Ready.

    The Quick Installation Wizard appears when you next log on to CallPilot.