You can control whether voicemail can generate external calls for a mailbox and how the calls are routed.
Features that can cause voicemail to generate an external telephone call include:
Reply by Call to an external caller
Fax Printing, to both preset and unscheduled destinations
Outbound Transfer
Fax Addresses (in Fax Forwarding and Fax Group Lists).
Message Notification
In many of these cases, the number dialed by the subscriber or caller can incur toll or other charges.
To set the outdial properties for a mailbox:
Line |
Line lets the subscriber make calls to an external number. The call is placed using the specified line number. |
Pool |
Pool lets the subscriber make calls to an external number. The call is placed using the specified pool number. The pool number corresponds to the letter of the line pool you are using: 1 for A, 2 for B, 3 for C, and so on. |
Route |
Route is available only if the attached switch supports routing codes. If you select Route, the subscriber can make external calls. The choice of extension or external number is made by the routing codes that the subscriber incorporates into the dial string. |
None |
None is the default setting. If you select None, the subscriber cannot call an external number. Calls to local extensions are permitted. This setting is suitable for subscribers who do not have long-distance dialing capabilities and mailboxes that are exposed to unauthorized access. |
If your subscribers are used to routing codes for everyday dialing, select Route.
Otherwise, choose an appropriate Line or Pool.
TIP: If a Subscriber is receiving Non-Delivery Notification messages for Remote Notification, check that the number they are using is not a restricted number.