!@#$CGICookiesToSet$#@!
Multimedia Contact Center Preferences and Connection | |||
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Multimedia Contact Center connects you to an agent when one becomes available. This page sets your connection preferences and lets you connect. The next time you click on the Multimedia Contact Center link, these preferences will be used. Bookmark this page to change your settings in the future.
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Note: Please make sure you have all Pop-up Blockers disabled.
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Please make sure you have Sun Java Runtime Environment 1.5.0 or a higher version installed.
Click here to test your current Sun Java version.
Click here to download the latest version.
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How would you like to connect? Please select one: | ||
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By Phone and Browser:
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(Voice connection and Text Chat with an agent.) | |
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Enter your phone number, including area code: |
If you have a separate free phone line, you can receive the Voice portion of the session while conducting the Browser portion of the session over your Internet connection. | |
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Click the "Connect" button.
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Note: there are no long distance charges. | |
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By Browser Only:
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(Text Chat with an agent.) | |
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Click the "Connect" button.
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If you only wish to connect via text chat. | |
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When you are ready, click "Connect": Note: After you click Connect do not click the Refresh/Reload icon or press F5.
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