Administrator

Applications

  CallPilot Manager
  Business Element Manager
  Desktop Assistant PRO AE
  NCM For BCM
  BCM Monitor
  CallPilot Unified Messaging
  CDR Clients
  BCM MIBs
  RADIUS Dictionary
  SSH Client (PuTTY)
  BCM Logs
  Digital Mobility Controller
  Digital Mobility Service Tool
  Startup Profile Template
  Factory Default Programming Record
   Avaya DevConnect Program
Documentation

IMPORTANT:
If the BCM Monitor client has previously been installed on your personal computer or the personal computers of your BCM users to work with BCM50, BCM200, BCM400, BCM450 or BCM1000 systems, then you will need to uninstall the client(s) and use the Application Launcher to run it in BCM6.0.

The BCM Monitor provided with BCM6.0 will monitor BCM50, BCM200, BCM400, BCM450 and BCM1000 systems.

To remove the earlier version of the client, use the "Add/Remove Programs" feature on the user's computer. For more information, please refer to the client documentation.

 

BCM Monitor

BCM Monitor is a stand-alone application that allows the system administrator to view system and IP telephony information about their BCM50, BCM200, BCM400, BCM450 and BCM1000  systems. 

The focus of the BCM Monitor real time monitoring capabilities is:

  • Overall system status
  • IP telephony functions of the BCM system including IP device activity and VoIP session information
  • Utilization of resources such as CPU
  • Operation of telephony applications (e.g., voice mail, Call Center, IVR etc.)
  • Monitoring of lines
  • Monitoring of PRI and IP trunks

BCM Monitor can be used from a remote PC that has IP connectivity to the monitored BCM6.0 system. Multiple instances of the BCM Monitor application can be used on a single PC to monitor several remote BCM50, BCM100, BCM200, BCM450 and BCM1000 systems at the same time.

BCM Monitor is fully supported starting with the BCM50 Release 1.0 and inclusive of BCM50 and BCM450 Release 6.0.  The application can be also used with BCM releases 2.5 and 2.5 FP1, but these releases provide only limited support for certain diagnostics queries.

BCM Monitor has insignificant requirements with regard to the hard disk space and memory required on the client PC. Typically, any PC running one of the supported operating systems has adequate resources to run BCM Monitor.



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