User

Applications

  Mailbox Manager
  Desktop Assistant Pro
  CallPilot Unified Messaging
  Personal Call Manager
  LAN CTE Client
  2050 IP Softphone
  2050 Mobile Voice Client
Documentation
Keycode Required

A keycode is required on the BCM in order to be able to use this application.
Click here to connect to the Avaya Keycode Retrieval System

 

Desktop Assistant Pro

Download Desktop Assistant Pro
See Important Notes Below

 

Desktop Assistant Pro allows for Button Programming of any set on the system and printing of labels for digital sets.  

This application uses LAN CTE to connect to the BCM.   Both Desktop Assistant PRO and LAN CTE Client must be installed on the user's client PC in order to utilise this application. Labels can be customized for digital sets including the ability to specify the font type, font style, font color or background color (IP sets do not require labels).

Desktop Assistant Pro may be run on the following operating systems:

  • Windows XP Professional SP3
  • Windows Vista Business, Ultimate, Enterprise SP2 32/64 bit
  • Windows 7 Professional, Ultimate, Enterprise 32/64 bit

IMPORTANT:
If Desktop Assistant Pro has previously been installed on your personal computer, or the personal computers of your BCM5.0 users to work with BCM50R1, BCM50R2, BCM50R3, BCM50R5, BCM200, BCM400, BCM450R1, BCM450R5 or BCM1000 systems, then you will need to uninstall the client(s) and reinstall the equivalent client supplied with BCM6.0 .

To remove the earlier version of the client, use the "Add/Remove Programs" feature on the user's computer. For more information, please refer to the client documentation.

 



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