Software Update Name: BCM050.R600.SU.System-021.201408 Applicable H/W Platforms: BCM50, BCM50a, BCM50e, BCM50b, BCM50ba, BCM50be, SRG50 Applicable S/W Platforms: 10.0, SRG50 R6 Category: GEN Installation Recommendations: This update should be applied to all new installations of BCM50 Release 6.0 and SRG50 6.0. Existing installations should have this update applied if they are experiencing any of the issues that are corrected. There is no need to schedule specific maintenance to apply this upgrade if there are no reported issues. In those cases, systems should be updated at the next regular service opportunity. Note: In order for the FMFM to work, user has to "Enable" the VAD manually by following the below steps. Step1: Using set based admin login with the following info Feature **266344 User ID: 738662 Password: 266344 Step2: Go to "System prgrming>AnlgTrks VAD" and Enable/Disable VAD After enabling VAD if the customer is facing LNR issue the Noise Floor value in VAD has to be adjusted manually. Normally Noise Floor value > 590 resolves the issue. Components and Versions: bcmEMcartridge BCM50R6.ab47 bsp-dchan 6.1.1.2 cdr 6.1.1.268 core-telephony 6.1.1.28.48 cte 6.1.4.176 cti 52.0.130 dhcp-provider 6.1.1.3 dialogger 46.1.3.160 dsp-firmware 48.10.60.9.9 dtiplatform 6.1.1.170 element-manager 62.0.3.111 elsie_timezone_32.tgz elsie_timezone_32.3 feps 6.1.57.278 gap 6.0.7 iptel-mrs 6.1.36.284 iptel-sas 6.1.4.119 iptelprovideragent 6.1.42.248 lms 6.1.1.144 log-provider 6.1.1.263 mgs 6.1.36.284 mof-db 1.90.129 mps 6.1.36.284 mpsmi 6.1.10.184 psm 6.1.1.129 recovery 6.1.1.180 remotex 6.1.1.28 remotex-init 6.1.1.2 scd 6.1.5.258 snmp-provider 6.1.2.233 src 6.1.2.4.7 srg 6.1.12.286 system-release 10.0.2.52.258 utps 6.1.58.284 voicemail 60.1.25.275 webpage 6.1.4.71 Constituent Updates: ===================== New updates for this SU: ------------------------ BCM050.R600.UTPS-133* BCM050.R600.SRG-132* BCM050.R600.IPTEL-129* * It has not been released as an 'atomic' patch Updates from previous SU: ------------------------- BCM050.R600.CORE-TELEPHONY-128 BCM050.R600.DHCP-PROVIDER-127 BCM050.R600.CORE-TELEPHONY-124 BCM050.R600.VOICEMAIL-123 BCM050.R600.SRG-121 BCM050.R600.UTPS-120 BCM050.R600.REMOTEX-INIT-119 BCM050.R600.CORE-TELEPHONY-118 BCM050.R600.BEM-115 BCM050.R600.DSP-FIRMWARE-114 BCM050.R600.CDR-113 BCM050.R600.SRC 110 BCM050.R600.CORE-TELEPHONY-112 BCM050.R600.IPTEL-108 BCM050.R600.BEM-99 BCM050.R600.IPTEL-105 BCM050.R600.REMOTEX-INIT-104 BCM050.R600.SRG-103 BCM050.R600.UTPS-102 BCM050.R600.SRC-98 BCM050.R600.CORE-TELEPHONY-96 BCM050.R600.SRG-93 BCM050.R600.UTPS-92 BCM050.R600.IPTEL-90 BCM050.R600.VOICEMAIL-88 BCM050.R600.VOICEMAIL-87 BCM050.R600.IPTEL-86 BCM050.R600.SNMP-PROVIDER-85 BCM050.R600.CORE-TELEPHONY-84 BCM050.R600.VOICEMAIL-81 BCM050.R600.IPTEL-77 BCM050.R600.CORE-TELEPHONY-76 BCM050.R600.CORE-TELEPHONY-74 BCM050.R600.VOICEMAIL-73 BCM050.R600.IPTEL-72 BCM050.R600.ELEMENT-MANAGER-69 BCM050.R600.IPTEL-67 BCM050.R600.ELEMENT-MANAGER-66 BCM050.R600.IPTEL-63 BCM050.R600.BCM-to-IPO-Migration-61 BCM050.R600.CORE-TELEPHONY-64 BCM050.R600.VOICEMAIL-62 BCM050.R600.SRG-60 BCM050.R600.UTPS-59 BCM050.R600.TIMEZONE-50 BCM050.R600.IPTEL-46 BCM050.R600.SRG-43 BCM050.R600.UTPS-42 BCM050.R600.CTE-41 BCM050.R600.COMBO-33 BCM050.R600.COMBO-23 BCM050.R600.CORE-TELEPHONY-12 BCM050.R600.SCD-35 BCM050.R600.VOICEMAIL-36 BCM050.R600.IPTEL-37 BCM050.R600.IPTEL-19 BCM050.R600.ELEMENT-MANAGER-38 BCM050.R600.RECOVERY-39 BCM050.R600.DSP-FIRMWARE-28 BCM050.R600.SRC-MPS-26 BCM050.R600.UTPS-31 BCM050.R600.SRG-29 BCM050.R600.BEM-25 BCM050.R600.ELEMENT-MANAGER-24 BCM050.R600.SRG-22 BCM050.R600.VOICEMAIL-17 BCM050.R600.CTE-LMS-16 BCM050.R600.ELEMENT-MANAGER-14 BCM050.R600.IPTEL-13 BCM050.R600.CORE-TELEPHONY-8 BCM050.R600.SRG-6 BCM050.R600.IPTEL-11 BCM050.R600.IPTEL-7 BCM050.R600.UTPS-9 BCM050.R600 SU-2 BCM050.R600.CORE-TELEPHONY-1 Dependencies: BCM Release 6.0 version R6.0 1.02 Product Dependencies: None Size: 103.26 MB System Impact: Time to apply approximately 10 minutes Does update application force reboot: Yes Over last Cumulative Smart Update: Yes Over default content: Yes Other Impacts: All services will be unavailable during the update until the system reboot completes. Limitations: None Other Impacts: None Update Removable: No New updates description: ------------------------ BCM050.R600.UTPS-133 --------------------- 1. Inclusion of UNIStim 5.5.2 0621C8V,0623C8V,0624C8V and 0625C8V for IP phones i2007, 1110, 1120e and 1140e respectively. 062AC8V for IP phones 1210, 1220 and 1230. wi01175484 BCM050.R600.IPTEL-129 ----------------------- 1. Incoming Analog trunk call to BCM transferred to Call Pilot on CS1K over SIP trunks Fails due to wrong media attributes updation in offer update message. This updates resolves this issue by handling the BCM's internal media streams state. wi01160417 Previous updates description: ----------------------------- BCM050.R600.CORE-TELEPHONY-128 -------------------------------- 1. Coretel crash occurs when there is a VOIP fallback call with outgoing dial digit length exceeding 24digits. It causes all the IP sets to reboot and alarm logs show: 52004 **ERROR** FUMP channel not ready; MPS service aborted. This update resolves the issue. wi01153137 BCM050.R600.DHCP-PROVIDER-127 ------------------------------ 1. The DHCPProviderAgent fails to restart. The issue occurs because of a large DHCP lease record size which caused the service to crash. This update resolves the issue wi01135384 2. The DHCPProviderAgent fails to restart.The issue occurs because of a DHCP lease record buffer corruption which caused the service to crash. This update resolves the issue. wi01135386 BCM050.R600.CORE-TELEPHONY-124 ------------------------------- 1. BCM digital user is not able to hear the announcement from CISCO service provider, when the PSTN subscriber is not available. This update resolves this issue. wi01133072 Software update BCM050.R600.VOICEMAIL-123 ------------------------------------------ 1. During Restore form Factory default through EM, Mailbox Cabinets are not getting cleaned up properly and thereby impeding same mailbox creation on first attempt. This update resolve the issue. wi01123924 Software update BCM050.R600.SRG-121 ------------------------------------ 1. Inclusion of UNIStim 5.5.1 0621C8T,0623C8T,0624C8T and 0625C8T for IP phones i2007, 1110, 1120e and 1140e respectively. 062AC8T for IP phones 1210, 1220 and 1230. wi01124861 Software update BCM050.R600.UTPS-120 -------------------------------------- 1. Inclusion of UNIStim 5.5.1 0621C8T,0623C8T,0624C8T and 0625C8T for IP phones i2007, 1110, 1120e and 1140e respectively. 062AC8T for IP phones 1210, 1220 and 1230. wi01124861 Software update BCM050.R600.REMOTEX-INIT-119 --------------------------------------------- 1. Unable to make FMFM calls configured on TDM set with KIM module attached. FMFM does not work after TDM set with KIM is unplugged and plugged back in. wi01120599 Software update BCM050.R600.CORE-TELEPHONY-118 ----------------------------------------------- 1. Unable to configure Internal Autodial feature using the Element Manager on a KEM/KIM. This update resolves the issue. wi01113497 Software update BCM050.R600.BEM-115 ----------------------------------- 1. Webpage modification for Windows-8 support BCM webpage has been modified for supported components wi01093900 Software update BCM050.R600.DSP-FIRMWARE-114 -------------------------------------------- 1. T38 Fax fails when CNG tone is received after T38 switching. Inbound T.38 fax calls are failing to the Avaya BCM450 when going through the CS2KCombo gateway using VSP3. This update ignores the CNG tone received by BCM from the far-end after T38 switching has happened, allowing the call to be answered correctly. wi01060639 Software update BCM050.R600.CDR-113 ----------------------------------- 1. CDR Live Data sent by the BCM has some elements missing. This issue happens for long calls where there is huge call data. The part of Cdr server which is responsible for sending the data to live clients, is not able to cope up with huge call data. This update resolves the issue. wi01077410 2. Element Manager disconnects when clicking on CDR. This issue was occurring due to presence of special characters and control characters in MostRecentFailureReason field. This update resolves the issue. wi01019177 Software update BCM050.R600.SRC 110 ----------------------------------- 1. Warning message appears when a set which is configured Professional recording all calls performs paging. When a call performs paging, the underlying components could not satisfy the professional record call request. As a result, the PCR will receive an error message from the underlying components. The change is made in the PCR component to avoid to issue any professional record call reuqest when a call is in paging. wi01058289 2. SR 1-3617118047 PCR feature trying to record calls answered by Application Dns Professional call recording feature tries to record calls which are answered by application DNs. wi01007452 3. Professional Call Recording feature ceases functioning for entire system when single IP set is deregistered SRC (Professional Call Recording) depends on CTE component to do the call recording. The issue was SRC was blocked on a CTE function calls and it could not handle the other call recordings. The fix was to unblock SRC under error condition. wi00966661 4. PCR In the recorded audio file the first 90 seconds or so is missing The root cause was that SRC (PCR) was blocked in a CTE function call and was delayed to handle the other call recording. The fix was to unblock SRC from CTE function and made it available to handle the other recordings. wi00935893 5. BCM stops sending PCR emails The root cause was that the call recordings were not made due to SRC (PCR) blocked on CTE function calls and therefore no emails were sent. The fix was unblock SRC from CTE function calls. wi00959359 6. Unnecessary alarms are causing issues with reporting tools Certain events are triggering alarms that contain irrelevant debug information. This information is causing issues with reporting tools used to monitor alarms. This update prevents those alarms from being displayed. wi00874947 7. False alarm raised due to a wrong alarm id mapping An incorrect alarm id mapping is found in TACS service functions and as a result, a critical alarm is raised by an irrelevant event. wi00836160 8. Emailed recordings are incomplete Professional call recording is configured to forward recordings via email. The recordings are not complete. This update should ensure the complete and correct recording is captured. wi00850243 9. Stop Professional call recording via F996 The fix provides a manual method to stop a call recording by pressing Feature 996 when the call recording is in progress. wi00864355 Software update BCM050.R600.CORE-TELEPHONY-112 ---------------------------------------------- 1. Tandem calls drop after 15 seconds when **OPTION is active. Tandem call gets dropped when the toll fraud monitor feature is turned ON on the tandem node irrespective of the restrictions getting passed. This update resolves the issue. wi01069915 Software update BCM050.R600.IPTEL-108 ------------------------------------- 1. No speech path on CFNA which redirects from SRG to CS1K CP via SIP. External calls coming into SRG IP set via PRI are forwarded to CS1K voicemail (Callpilot)over SIP.When Voicemail answers ,neither is the user able to record the message nor,the DTMF digit (5 = shortcut) is recognised to go to the record while the greeting is playing.This updates resolves this issue by handling the BCM's internal streams media for a specific event. wi01052802 Software update BCM050.R600.BEM-99 ---------------------------------- 1. 64 bit support for CallPilot Desktop Messaging This update makes two separate links avaialable for CallPilot Desktop Messaging download on the web page- one for 32-bit OS and the other for 64-bit OS. wi01051652 Software update BCM050.R600-IPTEL-105 ------------------------------------- 1. When BCM sends 480 to drop the a SIP trunk call message doesn't contain Reason header. This update resolve the issue by adding reason header field for following 3 SIP responses. 404 Not found. 480 Temporarily unavailable. 503 Service unavailable. wi01048437 2. User cannot enter more than 16 characters in STUN Server Address field in Element Manager.This update resolves the issue by changing the STUN Server Address field length to 32 characters. wi01063802 3. Tandem Fax through SRG to CS1K CallPilot fails intermittently. The root cause is due to the change is message sequence after upgrade,BCM opens a RTP stream with ip address 0.0.0.0.This update resolve the issue by changing BCM behavior so hat it opens RTP socket only after receiving proper transport info. wi01046443 4. BCM calls Auto Attendant and on auto Attendant prompt, dials the number to transfer the call to CM station. When the call is transferred to a CM station there is no speech path between BCM and CM station. This update resolves the issue. wi01033678 5. If the BCM receives an event 415 during the setup of the call, then BCM gets stuck in a loop of invites that can only be cleared by restarting feps. This update resolves this issue by clearing a flag set by BCM for sending re-INVITES. wi01060571 Software update BCM050.R600.REMOTEX-INIT-104 -------------------------------------------- 1. FMFM is not working after full system backup. FMFM feature is not *re-enabled* after taking a complete backup of the BCM. This update resolves the issue. wi01061192 Software update BCM050.R600.SRG-103 ----------------------------------- 1. UniStim 5.5 wrapping for SRG6.0 Inclusion of UNIStim 5.5 firmwares x21,x23,x24 and x25 for IP phones i2007, 1110, 1120e and 1140e respectively. x2A for Ip phones 1210, 1220 and 1230. UNIStim Software Release 5.5 provides minor feature enhancements and numerous quality improvements have been delivered with this UNIStim 5.5 software release. wi01064908 Software update BCM050.R600.UTPS-102 -------------------------------------- 1. Inclusion of UNIStim 5.5 0621C8Q,0623C8Q,0624C8Q and 0625C8Q for IP phones i2007, 1110, 1120e and 1140e respectively. 062AC8Q for IP phones 1210, 1220 and 1230. UNIStim Software Release 5.5 provides minor feature enhancements and numerous quality improvements have been delivered with this UNIStim 5.5 software release. wi01064908 Software update BCM050.R600.SRC-98 ------------------------------------- 1. SR: 1-3824348881: PCR feature generating "Failed to record a call" alarms regularly Professional call recording feature fail to record calls which are forwarded from application DNs and raised the "Failed to record a call" alarms. wi01042611 Software update BCM050.R600.CORE-TELEPHONY-96 --------------------------------------------- 1. No OLI from BCM50 to BCM450 Trunks. BCM 50 R6 connected to BCM450 R6 using either H323 or Sip trunks in direct mode does not send OLI from BCM 50 out over the PRI lines connected to the BCM450 R6 wi01013669 Software update BCM050.R600.SRG-93 --------------------------------- 1. UniStim 5.4 wrapping for SRG6.0 Inclusion of UNIStim 5.4 firmwares x21,x23,x24 and x25 for IP phones i2007, 1110, 1120e and 1140e respectively. x2A for Ip phones 1210, 1220 and 1230. UNIStim Software Release 5.4 provides minor feature enhancements and numerous quality improvements have been delivered with this UNIStim 5.4 software release. wi01052685 Software update BCM050.R600.UTPS-92 ---------------------------------- 1. Inclusion of UNIStim 5.4 0621C8L,0623C8L,0624C8L and 0625C8L for IP phones i2007, 1110, 1120e and 1140e respectively. 062AC8L for IP phones 1210, 1220 and 1230. UNIStim Software Release 5.4 provides minor feature enhancements and numerous quality improvements have been delivered with this UNIStim 5.4 software release. wi01052685 Software update BCM050.R600-IPTEL-90 ------------------------------------ 1. An incoming call is answered by Auto-Attendant on the BCM450, which transfers the call to the BCM50's set via SIP. The set has CFNA configured to BCM450's centralized Voicemail. There was no voice path between the originating set and the centralized voicemail. This update resolves this issue. wi01035836 2. Outgoing call to mobile phone doesn't have speech patch when connecting to the mobile mailbox for some of the subscribers.During error conditions the MCDN queue was not getting refreshed. This update resolves this issue. wi01036508 Software update BCM050.R600.VOICEMAIL-88 ---------------------------------------- 1. Voicemail Message Forwarding feature activation issue After applying the Kernel patch BCM050.R600.KERNEL-91, Desktop Messaging (DM) Keycodes are not activated. Because of which Message forwarding feature is not getting enabled in CallPilotManager. This update corrects the issue. wi01045439 Software update BCM050.R600.VOICEMAIL-87 ---------------------------------------- 1. An user logs into a MeetMe conference by entering access code and presses '#', and if he eventually waits then all IP sets will go down. This happens only for Italian and Danish languages under CallPilot. This update will correct the issue by making appropriate changes to Italian and Danish text prompts. wi01028725 Software update BCM050.R600.IPTEL-86 --------------------------------------------- 1.BCM continues to send re-INVITE to far-end after call termination once it received 415 response to a mid call request. This update resolves this issue. wi01016963,wi01009950 Software update BCM050.R600.SNMP-PROVIDER-85 --------------------------------------------- 1. SNMP service not running after reboot of BCM SNMP service will not be running after the BCM reboot. This update will start the service if SNMP is enabled, once the BCM is rebooted. wi01034878 Software update BCM050.R600.CORE-TELEPHONY-84 --------------------------------------------- 1. SIP Trunks get locked up When incoming SIP call contains the digits that match the destination/called systems destination codes and there is no Remote Access Package allowing the tandem call, the SIP trunks get locked up. This update resolves the issue. wi01022176 Software update BCM050.R600.VOICEMAIL-81 ---------------------------------------- 1. Message waiting indicator stops working. Customer cannot detect if he has new messages until he checks by using the feature code. After checking it starts working again. This update will correct the issue by correcting the behavior of a flag. wi01001943 2. Message Forwarding .From. Email address field is not applied to emails sent. When using Message forwarding, voice messages are not getting forwarded when "From" E-mail address is configured in CallPilotManager with BT SMTP server. This update will correct the issue. wi01016602 Software update BCM050.R600.IPTEL-77 ------------------------------------ 1. Sigma sets registered to CS1K experience no voice path when call sender feature is used due to a glare situation. This update resolves the issue. wi00963891 2. H323 Calls that are redirected back to the Centralized voice Mail on the CS1000 are getting no speech path at times. This update resolves the issue. wi01011038 3. CS1K sets can't transfer BCM calls to another CS1K set, as BCM was not handling codec switch from G.729 to G.711 during transfer of H323 calls. This update resolves the issue. wi01017130 Software update BCM050.R600.CORE-TELEPHONY-76 --------------------------------------------- 1. AA answers in half the ring cycles configured for Sweden market profile. In Sweden market profile,the Autoattendant is configured to answer incoming calls after 12 rings. However,the call gets answered by the AA after 6 rings. This update resolves the issue. wi01002772 Software update BCM050.R600.CORE-TELEPHONY-74 --------------------------------------------- 1. Call forward to Broadcast Hunt Group does not work. When an analog incoming call on a set gets forwarded to broadcast HG where all the members of the HG also have the appearance of the incoming analog trunk, then call is not presented to the HG members. This update resolves the issue. wi00990603 2. Failure in SIP call when 3rd party sip server is used Intermittent call failure is observed between a third party CC Server(Voxtron) and BCM.In bad call scenario call stays established without a speech path. voicestream goes only from Voxtron to client.voicestream from client to Voxtron is missing.This update corrects the issue. wi01003207 3. Background Music not working on i200x p2 Background music does not play on IP sets intermittently when F86 (background music feature)is turned on.This update resolves the issue. wi00856010 Software update BCM050.R600.VOICEMAIL-73 ---------------------------------------- 1. Messages forwarding original message not being deleted on Read/Delivery Message forwarding has been configured to delete/read messages from the user's mailbox when opened by the recipient. The message are being delivered and we can see the read receipt being returned to the BCM. But the BCM does not delete/read the original message. The problem is with delivery and disposition notification status. While parsing the last message mime file it does not match with the disposition notification status and the message will not marked/deleted on opened and delivered. This update now handles the DSN properly to make sure it's not NULL. wi00973812 2. RCC download gets stuck due to bad XML The RCC gets stuck whenever it gets the NULL priority Info for Skillset call. This update corrects the problem by resolving the NULL priority info issue. wi00989640 Software update BCM050.R600.IPTEL-72 --------------------------------------- 1. SIP call from BCM50 to B5800 Sigma (Distributed) that is blind transferred to CS1K UNIStim gets dropped when CS1K UNIStim phone answers the call. This update resolves this issue. wi00958976 2. There is no voice path on SIP call originating from BCM to B5800 which is forwarded to CS1K because BCM is not able to send a re-INVITE with proper IP address in SDP. This update resolves this issue. wi00977946 Software update BCM050.R600.ELEMENT-MANAGER-69 ------------------------------------------------- 1. IP Trunks in BCM 6.0 Element Manager shows Non-supported CODEC (G723). User can choose G723 as a supported codecs though it's not supported. This update resolves the issue by removing the G723 option from the IP Trunks. wi00985401 Software update BCM050.R600.IPTEL-67 --------------------------------------- 1. Local call on BCM50R6 when blind transfered to B5800 over SIP results in one way speech path. This update resolves this issue. wi00966201 2. Call between BCM and Meeting Exchange over SIP fails, when originating BCM supports MCDN over SIP. This update resolves the issue. wi00853708 Software update BCM050.R600.ELEMENT-MANAGER-66 ------------------------------------------------ 1. Non-supported CODEC (G723) showing as available in BCM 6.0 Element Manager. User can choose G723 from a drop down list of supported codecs though it's not supported. This update resolves the issue by removing the G723 option from the list. wi00969934 Software update BCM050.R600.IPTEL-63 -------------------------------------- 1. Call coming into PRI on SRG and in normal mode, are CFAC to set in Normal Mode. Set on the CS1000 then has a CFNA set for 3 rings to Voicemail. At times, the call forwards to mail but has one way speech path. This update resolves this issue. wi00950886 Software update BCM050.R600.BCM-to-IPO-Migration-61 ------------------------------------------------------ 1. Migrate the existing 1120, 1140, 1220 and 1230 series UNIStim sets to SIP based sets.Sets should also redirect themselves to the IPO when BCM/SRG is replaced with an IPO without manual intervention. When the TFTP server is ready user can navigate to a specific area of EM(Configuration->Resources->IpSets->Migrate Sets to IPO )and provide the IPO IP address. This TFTP address is persistent and can retain its value across BCM/SRG reboot and EM restart. DHCP server should be turned OFF in case IP sets are in DHCP ON mode and user wants to use a different DHCP server (other then BCM or Third party DHCP server) just before actual migration starts. User should press the "Migrate Now" button to start actual migration process and all supported sets will reboot.Upon reboot UNIStim sets will be able to send Read Request to the IPO (provisioned IP address) and download the configuration files. Sets are capable of reading configuration files and download SIP firmware and redirect themselves to an IP as per device configuration. wi00932546 Software update BCM050.R600.CORE-TELEPHONY-64 ----------------------------------------------- 1. FMFM functionality fails on analog trunks Find me Follow Me(FMFM) feature fails on analog trunks after applying BCM450 R600.core-telephony-44. When the analog phone answers the call, the extenal caller gets dead air.This update corrects the issue. wi00954113 2. Crosstalk on IP sets when outgoing calls are made over PRI trunk. Crosstalk is heard on the IP set when an autodial key, configured with the destination code is pressed to make an outgoing call on the PRI trunk. This update corrects the issue. wi00960056 3. Coretel crash due to invalid TN (logevent 115) This update corrects the referencing of NULL message pointer which results in a crash of the core telephony component.This update corrects the issue. wi00961755 4. Feature icons may not be retained in KEM/set keys. Feature icons will not retain in KEM keys or set keys, when any key is programed or reprogramed. This update resolves the issue. wi00945990 5. Intermittently one-way speech with Meet-Me conference Intermittently a one way speech path may occur when setting up a 3 party conference CALL. If a conference member mutes himself and then disconnects from the conference, speech resources are not properly cleaned up. If members of a subsequent 3 party conference use this improperly released resource they may experience one way speech path. When a meet-me conference mutes himself and then goes into hold, now all the participants in the conference drop the call, the held participant will be released by the conference Server. The conference resource used by him remains in MUTE state. So for the next conference in the system whichever participant is allocated with this MUTED. This update corrects these issues. wi00961314 Software update BCM050.R600.VOICEMAIL-62 ---------------------------------------- 1. The Message Waiting Indicator (MWI)does not display intermittently This improper behavior is caused due to delay in execution of semaphore requests issued by voicemail to kernel. This update will correct the issue. wi00955199 2. (RCC) 2.45.101, 103, & 104 download stops with CannotConnecttoDB For Caller Input rule configuration, step number greater than 20 was causing RCC download to stop. Maximum permissible value of step number is 20 and a value greater than that should not be allowed. This update checks the step number value and if it is greater than 20, it is defaulted to 1. wi00728870 3. BCM all versions - # or * input rules stops RCC (Microsoft SQL based) download Customer was using # and * as single character, fixed length caller input rule for CC calls. These two characters are to be used as wildcard characters. This update has blocked the usage of # and * as caller input rules because these are wildcard characters and the BCM reserves a different meaning for them. Introduced a change in the GUI text prompt appropriately. wi00728869 4. RCC is not able to download call data from the BCM due to Invalid XML data. The RCC download of new call data will stall when invalid Physical Line values i.e... physical line value > 999 is received. This issue is resolved by introducing a check for valid range of physical line allowing RCC to download the call data. wi00856055 Software update BCM050.R600.SRG-60 ------------------------------------- 1. Inclusion of UNIStim 5.3 0621C8J,0623C8J,0624C8J and 0625C8J for IP phones i2007, 1110, 1120e and 1140e respectively. 062AC8J for IP phones 1210, 1220 and 1230. UNIStim Software Release 5.3 provides minor feature enhancements. Five customer reported cases have been closed and numerous quality improvements have been delivered with this UNIStim 5.3 software release. Visit http://support.avaya.com/css/P8/documents/100152833;CSSSESSIONID= D2GMTgvRQ2QJjrfkNG5YTnJ4kSxqKJvL9RnN8hRY32SYhGJws8Vr!170487718 for the detailed bulletin. wi00964544 Software update BCM050.R600.UTPS-59 ------------------------------------- 1. Inclusion of UNIStim 5.3 0621C8J,0623C8J,0624C8J and 0625C8J for IP phones i2007, 1110, 1120e and 1140e respectively. 062AC8J for IP phones 1210, 1220 and 1230. UNIStim Software Release 5.3 provides minor feature enhancements. Five customer reported cases have been closed and numerous quality improvements have been delivered with this UNIStim 5.3 software release. Visit http://support.avaya.com/css/P8/documents/100152833;CSSSESSIONID= D2GMTgvRQ2QJjrfkNG5YTnJ4kSxqKJvL9RnN8hRY32SYhGJws8Vr!170487718 for the detailed bulletin. wi00964544 Software update BCM050.R600.TIMEZONE-50 --------------------------------------- 1. DST Cancellation for Russia On February 8, 2011, cancellation of DST in Russia was made official. An hour was added in March 2011 for the last time, and clocks will not move back again in the fall. This fix updates OS package to accommodate this day light saving cancellation. wi00941901 Software update BCM050.R600.IPTEL-46 ------------------------------------- 1. One way speech path is observed when an active call on an IP set is blind transferred to the far-end BCM over SIP. wi00889555 Software update BCM050.R600.SRG-43 ----------------------------------- 1. Unistim 5.2 supports the Sets with New LCDs which will be released as part of the Cost Reduction Program.UNIStim Software Release 5.2 delivers quality improvements for all IP Deskphones including software fixes for over sixty work items, and resolution of seven customer reported cases. It fix following isssue, During speakerphone conference calls using 2007 IP Desk phone, the 2007 may beep and mute itself after some period of time. UniStim 5.2 wrapping for SRG6.0 Inclusion of UNIStim 5.2,x21,x23,x24 and x25 for IP phones i2007, 1110, 1120e and 1140e respectively. x2A for Ip phones 1210, 1220 and 1230. wi00909252 Software update BCM050.R600.UTPS-42 ----------------------------------- 1. Unistim 5.2 supports the Sets with New LCDs which will be released as part of the Cost Reduction Program.UNIStim Software Release 5.2 delivers quality improvements for all IP Deskphones including software fixes for over sixty work items, and resolution of seven customer reported cases. It fix following isssue, During speakerphone conference calls using 2007 IP Desk phone, the 2007 may beep and mute itself after some period of time. Inclusion of UNIStim 5.2 0621C8G,0623C8G,0624C8G and 0625C8G for IP phones i2007, 1110, 1120e and 1140e respectively. 062AC8G for IP phones 1210, 1220 and 1230. wi00909252 Software update BCM050.R600.CTE-41 ----------------------------------- 1. CTE client intermittently can't connect to BCM Attempts by the TAPI client to connect with the BCM fails due to a CoreTel timeout. This timeout occurs because the LAN CTE device table has been improperly populated with a secondary station index. Wi00879939 Software update BCM050.R600.COMBO-33 ------------------------------------- 1. PRI Lines cannot be assigned to BlocA On a newly setup BCM50 6.0 move VoIP Trunks from BlocA to any other Bloc. Attempt to move PRI Lines to BlocA. The only available options are BlocB through F. wi00830849 2. Analog trunk lockup for UK market profile An enhancement which allows the end user to set the disconnect supervision detection time for the UK market. The lockups were occurring because the PSTN was sending a disconnect event that was too short to be detected. wi00728913 3. KEMs reboot when moving lines using Feature *81 On sets with 3 or more KEMS connected using Feature *81 to perform multiple line moves can cause all KEM modules on the phone to reboot forcing previously moved lines back to their original location. wi00817292 4. Cannot select facility for External Autodial in EM When programming an autodial using Element Manager one is not prompted to enter what facility should be used (Routing Table, Prime Line, Line Pool). wi00728895 5. When TAT call is answered held call is dropped. A call from BCM1 to BCM3 (tandemed through BCM2) is rerouted back to BCM2. TAT happens between BCM2 & BCM3 and the corresponding trunks are released. Now, when the call is put on hold (Hold_normal), the trunk (from BCM2 to BCM1) releases the call. wi00881330 6. Unable to leave VM when Telephony Audio Collection Service is activated. When the Telephony Audio Collection Service (TACS) feature is invoked on a set and we try to invoke any Voice mail on the same set, the voice mails sent to the called set do not get delivered. wi00869535 7. Sets can only answer 1 call at a time even if multiple intercom keys are configrued. A Set is configured with Multiple Intercom keys. The first call lands on the set through a TANDEM scenario involving TAT. When a second new call comes in, instead of appearing on the next available intercom key, the call appears/blinks on the same intercom key where the first call is present.When we try to answer the second new call by pressing the blinking key the second call doesn'tget answered. This only affects incoming calls. wi00873407 8. Element Manager hangs when changing T1 line type. When chainging T1 trunk types for Inactive T1 channels Element manager can hang for 5 minutes before the operation compoets. Only one line can be changed at a time. One He must reboot the BCM in order to configure the next line. wi00862425 9. Analog Set will ring continuously (FNA) or provide dead air (FB). A Call comes into an analog trunk of the SRG50 5.0. The trunk rings on a Normal Mode set registered to the CS1K's Signalling Server. The Normal Mode set is configured to forward calls to analog set on the SRG50. The Analog Set is configured to Forward No Answer or Forward Busy calls to the CS1K's CallPilot. The signalling protocol used on the IP Trunks is SIP. When the Analog Set is busy the caller receives dead air. When the call is forwarding with no answer the set continues to ring continuously. wi00854371 10. Intermittent incoming call drops when ringing Call center agent at BCM. Intermittent incoming PRI calls to Call centre agents are dropped when answered. wi00882451 Software update BCM050.R600.COMBO-23 ------------------------------------- 1. BCM50 R6 clicking on Dect hand sets fix. On a BRI cNIC card there was an issue with clock selection due to which the clicking sound was heard on the Dect set. This update resolves the issue. wi00862265 Software update BCM050.R600.CORE-TELEPHONY-12 ---------------------------------------------- 1. 8x16 has 4 ports stuck in enabling After upgrade to BCM 6.0 the upper four ports of an 8 port analog trunk card will not enable. This affects GATM 8, 8x16, and ADID8 modules. wi00728891 2. On hold calls drop when attempting to pick up. Tandem calls dropped after being placed on hold when TAT feature is enabled wi00728884 3. No ring back on tandem calls Incoming target line calls to a BCM 450 that tandem over point to point T1 trunk trunks to a BCM 50 ring twice then disconnect if not picked up within the 2 rings. The calling party does not hear ringback tone. wi00819848 Software update BCM050.R600.SCD-35 ----------------------------------- 1. No speech path on calls made from BCM50 R6 to BCM50 R5 over H323. All IP trunks related configuration PDR entries that are required by feps were missing in the system. wi00865157 Software update BCM050.R600.VOICEMAIL-36 ----------------------------------------- 1. BCM 450 French Language issue with Mailbox Manager Many of the Mailbox Manager pages, mostly help pages, had text in English even when French language was selected as the primary language. This update corrects this problem by translating all English text to French. wi00864347 Software update BCM050.R600.IPTEL-37 ------------------------------------- 1. IP trunks lock up during improper disconnect sequence.If, during a call disconnect the far end closes the TCP / IP socket before the BCM can respond, The H.323 trunks may locked up requiring feps to be restarted to recover. The issue is observed only when BCM 6.0 is working in tandem with CS1K 6.0. wi00861540,wi00877628,wi00881033 2. Fax failures on tandem calls to SRG 7 or 10 digits incoming fax calls from PSTN to CS1K, tandeming to SRG fail most of the time. Fax machine rings but it does not transmit. wi00867164 3. One way speech path when call transferred or placed on hold. When a user transfers or unholds a call BCM was not sending authorization information along with Re-INVITE. This results in no speech path. wi00877314 4. Cannot make calls out of system after applying BCM450 R6.0 IPTEL-19. Route information is not formed properly in the INVITE message. The data structure used to copy the Route information was not proper. wi00880016 5. Incoming call blind transferred to PSTN has no speech path wi00890769,wi00890904,wi00890905 6. BCM SIP Fallback to PSTN too slow on WAN failure When the WAN connection is down, every attempted SIP call takes ten seconds to fail over. Wi00729213 Software update BCM050.R600.IPTEL-19 ------------------------------------- 1. Alarm 10005 keeps occurring every 4 minutes if the keycode for IP Trunks (includes SIP trunk also) is not applied. wi00829683 2. PSTN calls to SRG along BRI trunk is answered by a set in Normal mode. When the call is transferred to another set in Normal mode, there is only one-way speech path. wi00728988 Software update BCM050.R600.ELEMENT-MANAGER-38 ---------------------------------------------- 1. User can now turn call audit mechanism on or off for H.323 trunks by checking or unchecking the "Enable Q.931 Status Enquiry" flag in Element Manager. This flag has been added to the Configuration section of the Settings panel for H323 Trunking. This mechanism should be used if the BCM is experiencing "locked" or "hung" H.323 trunks. In order for this Element Manager enhancement to function, the BCM must also be running BCM050.R600.IPTEL-37. WI00887080 Software update BCM050.R600.RECOVERY-39 ---------------------------------------- 1. The Sftp transfer fails for big sized backup files. The scheduled SFTP backup transfers the partial backup file to server if backup size is large (>100MB).This is because of premature death of ttyw window. This update resolves this issue by running the "SCP" command on the background thus not allowing the "ttyw" component not to be killed. wi00904134 Software update BCM050.R600.DSP-FIRMWARE-28 ------------------------------------------- 1. BCM 6.0: Echo on IP calls during double talk This update makes adjustments to the DSP echo canceller parameters for detection of double talk (2 people speaking at once) and regular echo (single talk) to minimize echo on calls to the public network. wi00873480 Software update BCM050.R600.SRC-MPS-26 -------------------------------------- 1. False alarm raised due to a wrong alarm id mapping Once the TACS service starts, a wrong alarm is sent to Element Manager which causes wrong indication of the service. It was discovered that an incorrect alarm id mapping is found in TACS service functions and as a result, a critical alarm is raised by an irrelevant event. wi00832739 2. Unnecessary alarms are causing issues with reporting tools Certain events are triggering alarms that contain irrelevant debug information. This information is causing issues with reporting tools used to monitor alarms. This update prevents those alarms from being displayed. wi00874948 Software update BCM050.R600.UTPS-31 ----------------------------------- 1 i2050v1 & i2004P1 sets fails connecting to the server i2050 v1 & i2004P1 phones do not support the IT capability query, which was blocking its boot up process and as a result fails to connect to the server. This has been rectified by implementing a fix. So if an IP Phone does not reply back to the IT capability query in 5 seconds, then it is booted up without the AG2000 support for that phone. wi00886844 2 The first few seconds of conversation is muted for calls to IP sets. When calling 12xx IP set, the called party speech is muted for the first 0.5-1.5 seconds due to delayed acknowledgement from 12xx set to BCM for setting of speech path. Inclusion of UNIStim 5.1 solves this issue. 0621C8D,0623C8D,0624C8D and 0625C8D for IP phones i2007, 1110, 1120e and 1140e respectively. 062AC8D for Ip phones 1210, 1220 and 1230. wi00867619 3 Too long RUDP re-transmission worsens the muting problem at beginning of call with lost RUDP packet. This update corrects a condition where RUDP re-transmission time (1.5s) is too long. The issue is resolved by changing the timeoutLength value. wi00831409 4 SetCookie message support for BCM In order to support the AG, the Call Server team needs to implement the AG's standard registration model. For AG 2000 support, the only mandatory cookie is the DN (extension number). With this fix AG standard has been implemented. wi00820254 Software update BCM050.R600.SRG-29 ----------------------------------- 1. The first few seconds of conversation is muted for calls to IP sets. When calling 12xx IP set, the called party speech is muted for the first 0.5-1.5 seconds due to delayed acknowledgement from 12xx set to BCM for setting of speech path. Inclusion of UNIStim 5.1 solves this issue. x21,x23,x24 and x25 for IP phones i2007, 1110, 1120e and 1140e respectively. x2A for Ip phones 1210, 1220 and 1230. wi00867619 Software update BCM050.R600.BEM-25 ---------------------------------- 1. CallPilot: Outlook 2010 support should be mentioned on the HTML download page. CallPilot Desktop Messaging - Microsoft Outlook 2010 is supported from version 05.00.41.112. This information has been updated in the CallPilot DM download page for BCM. wi00868723 Software update BCM050.R600.ELEMENT-MANAGER-24 ---------------------------------------------- 1. Scheduled Service not in Day of the week order Scheduled Services shows day of the week list in alphabetical Order and not in day of the week order.This update corrects to display in day order. wi00848324 2. System speed dial are sometimes deleted when clicking on the next line in Element Manager There is a race condition between the Edit Event and Select Event. When editing a row, if the next row is selected to quickly, the edited entry will be deleted. This update will resolve this issue. wi00873710 3. EM v.62.0.0 does not allow Shift 9 [(] and Shift 8 [*] to be used as a characters in system passwords. Instead Shift 9 & 8 key presses are instead considered as shortcuts for opening and closing the Network Element view respectively. This update will resolve this issue. wi00873719 Software update BCM050.R600.SRG-22 ---------------------------------- 1. SRG: IP Sets stay in "unknown mainoffice state" Some of the phones drop from normal mode to local mode and remain in local mode (even after the WAN comes up) with the reason "unknown mainoffice state". To overcome the problem we need to reboot the phone or use element manager to redirect sets to normal mode. wi00728994 2. SRG: no alarm to indicate Local Mode -Voice/UnknownMainOfficeStatus on SRG No alarm or SNMP trap to indicate a set has gone into local mode logged as "Local Mode -Unknown Main Office Status(RedirectRemote) - Type(BU)". New alarm has been added to resolve this issue. wi00728983 Software update BCM050.R600.VOICEMAIL-17 ---------------------------------------- 1. Mailbox Manager does not give you the option for French Textprompt in Mailbox Manager did not appear in French when the French language was selected. This update rectifies this by introducing French translation for the prompts appearing in English. wi00856432 2. Unable to use F989 or Voicemail When F989 is used to record a call, the temporary copy of the recording does not get deleted. This blocks a lot of BCM disk space and in the long run, there was no space left for new calls/messages to be recorded. This update deletes the temporary copy of the recording from the BCM thereby resolving the hard disk space issue. wi00856426 Software update BCM050.R600.CTE-LMS-16 -------------------------------------- 1. BCM Monitor does not display E&M lines in use, if the line number is higher than 150. E&M trunks are working fine but do not display when in use in BCM Monitor.This update corrects the issue by checking the Line Number against the lowest possible Target Line Number - 1. wi00819867 Software update BCM050.R600.ELEMENT-MANAGER-14 ---------------------------------------------- 1. Using java 1.6_18 or greater, dialogs that contain a password field can transfer incomplete data to the BCM. If the OK button is clicked immediately after the password is entered ( without entering the password again for verification), the password entered is not sent to the BCM. BCMRELEASE-1077 Software update BCM050.R600.IPTEL-13 ------------------------------------ 1. CS1K SIPline calls to BCM UNIStim phone. The call is then blind transferred to a BCM TDM phone. There is no voice path and the status on SIPLine phone is Remote On-hold wi00841043 2. Some SIP call servers and service providers do not correctly handle the maddr parameter in the Request-URI. The presence of this parameter can cause calls to fail. With this fix, the maddr in R-URI parameter can be disabled to facilitate successful call completion to affected servers and/or service providers. BCMRELEASE-1097 Software update BCM050.R600.CORE-TELEPHONY-8 --------------------------------------------- 1. IP set display is inconsistent across IP set models The key description for IP sets is inconsistent across different IP set models. For example the description for an intercom key on an 1120 set says "IC" + the set DN wile on an 1140 the description says "Intercom" BCMRELEASE-1074 2. SIP calls to PSTN through BCM fail if longer than 10 seconds wi00729169 3. MWI, tone OR lamp, for analog phones on ATA2 not working. Q02079632-02, wi00728926 Software update BCM050.R600.SRG-6 --------------------------------- 1. SRG: CS2100 support by SRG R6 Update SRG R6 to support incremental feature and application in conjunction with CS2100. logic to support CS2100 set in SRG mode have been added. Q01820671-02 Software update BCM050.R600.IPTEL-11 ------------------------------------ 1. No speech path on a call from CS1K_IPset to BCM set that is set CFAC to CS1K_CallPilot. Outbound SIP trunk does not respond to UPDATE when inbound trunk has not yet negotiated SDP via 100rel. wi00733826 Software update BCM050.R600.IPTEL-7 ----------------------------------- 1. SIP Standard Caps Exchange broken in some tandem calls. wi00729216 2. BCM sending SIP INVITE request to the IP address different than the one with which it got registered successfully. wi00828944 3. BCM fails to acknowledge the SIP Response if an outgoing call to SIP-T customer is not answered and far end tries to clear the call with a 480 response. WI00825476 4. BCM should not treat SDP version as old when session id has changed wi00732195 5. Ringback tone is not heard for the majority of the calls when dialling out via Public SIP trunks and breaking out to PSTN. wi00822623 6. BCM ignores the port information of the Contact-URI and sends INVITE to the wrong port after receiving 302 response. BCMRELEASE-1078 7. Calls from Skype clients produce non-numeric CLID. FEPS does not handle non-numeric CLID very well and encodes the non-digit characters as digits into VDI message and passes to CoreTel. BCMRELEASE-1089 8. BCM-sip-SM-CS1K-cfac-SM-OneX - 1 way speech from OneX to BCM wi00774905 9. CS1K_1_IPSet calls SIP to BCM_2050 blind transfers to SM_client with no speech path wi00819523 10. Call resumed with no media if transferred party doesn't answer call wi00829858 11. CS1000:SW:LineTrunk:SIPInterop wi00784193 12. No voice path when making call from CS1K_AE_set to BCM_set configured CFAC to SM_client then CS1K_AE_set holds/retrieves the call wi00828742 Software update BCM050.R600.UTPS-9 ---------------------------------- 1. 1200 series sets with factory firmware are not able to download firmware from BCM 6.0 and will not connect to the BCM. wi00824900 Software update BCM050.R600 SU-2 -------------------------------- 1. Recording very long calls using F989 Silent may cause IP sets to deregister Under high load conditions, the IP sets may de-register when a 45 minute call is recorded using F989 that extension has a mailbox with Message Forwarding enabled. The IP sets will quickly re-register. This issue also causes Virtual Terminals to de-register affecting Find Me/Follow Me meaning the Cte service must be restarted using the Element Manager Service Manager. BCMRELEASE-993 2. Call-leg transaction responses being ignored (a) Possible loss of voice path between transferee and transfer target when attempting to blind transfer over SIP trunk during an outbound call in the ringing state. (b) Possible codec renegotiation failure during transfer operations over SIP trunks, resulting in loss of voice path. BCMRELEASE-1021 3. Inbound ITSP association fails due to incorrectly statically provisioned DNS cache Failure to associate some inbound ITSP calls could result in failure to connect or failure to establish voice path (e.g. if NAT compensation is required) BCMRELEASE-1022 4. Connected identity feature is missing connected name on non-MCDN trunks If connected-identity feature is enabled on non-MCDN trunks, only connected number is delivered. Connected name is missing. BCMRELEASE-1029 5. FEPS SIP trunk user account PAI overrides do not work with connected identity feature If connected-identity feature is enabled on non-MCDN trunks and PAI CLID and Display name is used at the SIP trunk user account level the overrides do not take effect. BCMRELEASE-1030 6. Private SIP trunk user account status collides with public SIP trunk user account In case SIP trunk user account with the same SIP domain and CLID is configured in both private and public domains SIP registration status of the accounts does not reflect the real status. Both accounts use the same persistent storage location to report the status and one may overwrite the other. BCMRELEASE-1031 7. Disable "maddr" contact parameter logic is reverse The logic of "Suppress maddr parameter" option in EM is reverse. When the option is turned on in the EM it is in fact turned off in the IP trunking component and vice versa. BCMRELEASE-1032 8. SIP accounts failed to register after upgrading BCM from 5.0 to 6.0 During migration from BCM 5.0 to BCM 6.0 existing SIP trunk user accounts are migrated. Some new attributes of the accounts introduced in BCM 6.0 are not initialized properly and are set at random. As a result the operation of these accounts is unpredictable. BCMRELEASE-1044 9. Remote Worker: No dial tone One of remote IP set cannot get media. This is due to the wrong port sent by UTPS in OpenAudioStream UNISTIM message. BCMRELEASE-1058 10. Call transfer to VM stops working randomly Call transfer to voicemail (feature 986) stops working on some phones, after entering the mailbox number. The call is not transferred and it stays on hold. Two lads were mistakenly using the same secondary station id, and as a result the F986 request was not handled properly by the CTI. This update resolves the issue. Q02091765-04 11. SIP trunk diversion header does not get the CLID override treatment The CLID will not be correct when using the CLID override as the SIP trunk diversion header is not set. BCMRELEASE-1057 12. SIP trunk call redirect fails when no transport param in contact The outgoing call may fail due to a 302 SIP response causing a missed redirect destination when the contact header gets ignored. BCMRELEASE-1054 13. VoiceMail Read Receipts Enhancement to include Original Body of the Message A VoiceMail Read Receipts Enhancement has to be made for the read receipt to include the original message bodies with the receipt. This gives the user the ability to request a read receipt from a person listening to a message and actually return the original message back to the sender to tell them which message they listened to. The voice or fax original message bodies are included in the read receipts and can be listened to or viewed by F981 or Unified Messaging. This enhancement does not apply to AMIS certified messages. Q02032711-03 14. No CLID transmission on transferred calls to CS1k over H.323 trunks When an incoming call to BCM transfers the active call to a CS1K set over h323 with f70 feature, the incoming line identifiers (CLID Information) are not transferred to customer. Q02046221-05 15. Conference call is dropped An incoming and outgoing trunk are conferenced together through the BCM. When the set that joined teh tow parties disconnects, the bridged call is dropped instead maintaining the connection. Q02115424-04 16. Remote sites don't not get Ringback tone No ringback tone is audible to caller for outgoing tandem calls from BCM to PSTN on T1 E&M trunks to a BCM4.0 although call is actually ringing at the far end. This update resolves the issue. Q02118568-04 17. Non-BCM stations are not able to call BCM station if BCM station has enabled the Find-Me feature The problem occurs when a BCM station enables the Find Me in MM. The call will fail unless another BCM station calls the BCM station with the Find Me feature, the call will not succeed. BCMIPOINTEROP-26 18. Direct pickup fails on SCS when call is originated from BCM Attempts to pick up BCM calls by SCS over SIP trunk were blocked by BCM not allowing REFER in unanswered state. Q02102264-01 19. BCM <-> SCS interop: issue with Direct pickup on SCS when call is external to BCM 450r1 An incoming PSTN call tandems via BCM over a SIP trunk to SCS where it rings at set A. If, while set A is ringing, SCS set B attempts direct call pickup, the call pickup will succeed but there will be no media path connection. Q02130340-03 20. Rotary Hunt Group not functioning correctly When an incoming call is blind transferred to a rotary hunt group, The first available set in the HG only gets a short ring blip, but on completion of the transfer, the call rolls to the next available set. Q02146813-01 21. Intermittent call drops when incoming calls are answered Intermittently, incoming calls on analog lines are disconnected when answered. Q02091670-02 22. BCM Faxes stop working after 3 Days Fax messages are failing due to a DSP lockup. This fix resolves the issue Q02111119-03 23. BCM Monitor cannot connect BCM Monitor cannot connect due to secure sockets waiting to be closed by other application. BCMRELEASE-1055 24. Remote worker POP up window is not in proper format The Remote Worker pop up window spacing is not correct. BCMRELEASE-1079 25. RFC2833 support for i2050v4 RFC2833 defined DTMF tones are failing on i2050v4 with BCM. BCMRELEASE-1062 26. ICC Calls in queue will not present to agents ICC calls in queue are not presented to agents before being played the Alternate message in the skillset mailbox. BCMRELEASE-1065 27. T38 missing EOLs in RTC Bug fix This change fixes the problem of missing EOLs in T38 on-ramp at the end of Fax page transmission. There was a deficiency in T38 linker layer which caused the number of EOLs (End of Line code) in RTC (Return to Control) to be less than the standard number of 6. With missed EOLs, some fax machines either reject the page or ask for retransmission causing duplicate pages to be printed. By putting this fix in place the number of EOLs in RTC in T38 on-ramp would be always as same as the number of EOLs that the caller fax machine transmits. Q02104860-02 28. False fan critical alarm on BCM50B A false critical fan alarm is raised on the BCM50B. BCMRELEASE-1088 29. BCM Monitor shows incorrect status of IP Trunks. When an external outgoing call is made, from a set, and released quickly before the far-end responds, then the trunk status under BCM Monitor is shown incorrectly as active. This update resolves the issues as the necessary code changes are made in CTE which updates the trunk status correctly. Q02137864-04 BCM050.R600.CORE-TELEPHONY-1 ----------------------------- 1. This coretel update will prevent a NIL_TN destination timeslot value from being passed to the kernel for a timeswitch connection. Under heavy CPU load, the order of IP set shutdown messages received from UTPS and MPS can create a scenario in which a NIL_TN value may get used in a timeswitch connection. When the NIL destination TN is passed to the kernel for a timeswitch connection, a system error can occur. On the BCM450 platform, the error can cause a CoreTel crash. On the BCM50 platform, the system does not crash, but rather, writes into a random timeswitch location. BCMRELEASE-1046 2. Call forward to Exchange UM fails with TRO on incoming call An incoming call to the SRG is forwarded to the users set in Normal mode on the main office. If TRO is active and the set actually has Call Forward All Calls setup on the main office to the Exchange UM server, the forwarded call will be disconnected. This update includes the content of the following superseded Smart Update: BCM050.R600.SU.System-020.201404