This package contains: ====================== 1. PEP Number: CP404S02G37S 2. Problem Description: ======================= Q01415551: A potential problem has been identified within CallPilot that, if experienced, may result in impossibility to send a fax message direct from MyCallPilot when Swedish language is configured as the CallPilot Primary Language. Q01427623: A potential problem has been identified within the CallPilot MMFS subsystem that, if experienced, may result in a Ring-No-Answer condition under heavy fax traffic. 3. List of CRs that are addressed by this PEP: ============================================== Q01415551 Cannot send fax from MyCallPilot using Swedish language Q01427623 CallPilot Stops answering calls Dead Air and then RNA Other fixes resolved in the replaced PEPs: -------------------------------------------- Q01373664 Volume 103 locks up intermittently and has to be restarted Q01385691 Cannot play wav files when forwarded with MFR to email address Q01386419 MFR may not send all attachments Q01353705 Message forwarding rule fills up C:\windows\temp directory Q01357848 Names Across the Network does not propagate when using VPIM networking Q01306183 CallPilot didn't turn off MWI after receiving return receipt from Exchange server Q01351863 Third Party fax viewer not acceptable for viewing CallPilot faxes Q00970145 R&R Major SLEE error events during fax load test Q01360732 Fax-on-demand fails intermittently with a 59900 event Q01360743 Fax-on-demand fails intermittently with a 40201 event Q01374554 CallPilot is not able to receive a fax for longer than an hour Q01379986 The event description for the events 58208 and 58223 should be updated Q01322944 Call revert back to CallPilot get dropped after TAT Q01093739 Generate major alarm if connection to Reporter is left down for extended period Q01159834 Events 41015, 41016 need to be created Q01164007 Event 41017 needs to be created Q01303303 Reporter shows all zero's OM not collecting on the Blue database Q01307621 Calls RNA/Event ID 1 SQlany Fatal Error Memory Exhausted Q01324083 CP Reporter fails to connect to CP Server. 4. Installing the PEP: ====================== This PEP is intended to be installed on CallPilot 4.0 (04.04.04.00) servers that were installed with or upgraded to Service Update 2 (CP40404SU02S). This PEP replaces the following: -------------------------------- - CP404S02G10S - CP404S02G11S - CP404S02G17S - CP404S02G23S - CP404S02G26S - CP404S02G32S - CP404S02G35S Replaced PEPs will be automatically uninstalled when CP404S02G37S is installed. In order to install the PEP: ---------------------------- - Launch the runme.exe to start the installation of the PEP. The runme executable can be found in the PEP's root directory. - A reboot is required before the server can be brought back into service. Uninstall: ---------- Go to Start>Programs>CallPilot>System Utilities>PEP Maintenance Utility. Click Show PEPs. Select CP404S02G37S, and click Remove. Reboot is required after uninstall.