Copyright: Copyright © 2000 Nortel Networks


Welcome window for Desktop Client
Welcome window

Use the Welcome window to begin the installation of the CallPilot Desktop Messaging software.

Caution

You must exit all Windows programs before installing the Desktop Messaging software; otherwise, the software may not be installed successfully.

Click Next to continue the installation.


Select Type of E-Mail Client

Use the Select Type of E-Mail Client window to select the Desktop Messaging client that you want to install. You can select multiple clients if you will use Desktop Messaging on more than one e-mail client.

Note: The setup program checks for the notes.ini file for the Lotus Notes installation. If the file cannot be found, the Lotus Notes option is dimmed and you cannot install this client.

Check boxes

Microsoft Exchange/Outlook

Lotus Notes

Internet Mail clients

GroupWise

Click Next to continue the installation. Click Back to return to the previous screen. Click Cancel at any time to end the installation (a pop-up window asks you to confirm that you want to end the installation).


Select Language window

Use this window to choose a language for text components in CallPilot Desktop Messaging, including text prompts and help files. The language setting does not affect trade names, path names, or start menu shortcuts.

You can select another language in the future by running this setup program again. Changing the language setting does not delete, change, or damage your existing messages.


Select Destination Folder

Use the Select Destination Folder window to choose the directory where the Desktop Messaging software will be stored. By default, the software is installed in the \Program Files\Nortel directory.

This window tells you how much disk space is available on your hard drive and how much disk space will be available after installing the Desktop Messaging software.

Click Next to continue the installation. Click Back to return to the previous screen. Click Cancel at any time to end the installation (a pop-up window asks you to confirm that you want to end the installation).

Note: If the Free Disk Space After Install is negative (-), you do not have sufficient space on your hard drive to install Desktop Messaging. Remove unnecessary files from the drive and then continue with the installation.

 Related topics


Select Destination Directory

Caution

Nortel Networks recommends that you do not change the default directory path.

If you choose to change the directory path, on the Select Destination Folder window:

1	Click Browse… to open the Select Destination Directory dialog box.

2	To change the drive where the software is stored, click the Drive drop-down list and select the drive where you want to store the files.

3	Click OK to install the files in the destination directory you have chosen.

 Select Destination Folder overview


CallPilot Mailbox Number

Use the CallPilot Mailbox Number window to enter the mailbox number used for Desktop Messaging.

Click Next to continue the installation. Click Back to return to the previous screen. Click Cancel at any time to end the installation (a pop-up window asks you to confirm that you want to end the installation).


CallPilot Server Settings

Use the CallPilot Server Settings window to enter the fully qualified domain name of the CallPilot server, the SMTP/VPIM prefix of the CallPilot server, and search base information.

•	Server Name or IP Address - Enter the fully qualified domain name (FQDN) or IP address of the CallPilot server that is used to send and receive messages (for example, ServerA.com).

•	SMPT/VPIM prefix - Enter your SMTP/VPIM prefix (for example, 1416597). This is the string of numbers before your mailbox number in your CallPilot address. If you do not know your SMTP/VPIM prefix, contact your system administrator.

Note: This is the string of digits that is concatenated with the mailbox to form the address. Do not include any overlap digits that are configured on the server.

•	Search Base to be used for address searches - Enter a search base. This tells the server where to look for CallPilot addresses. If the search base is not correct, you cannot download addresses to your PC.

Click Next to continue the installation. Click Back to return to the previous screen. Click Cancel at any time to end the installation (a pop-up window asks you to confirm that you want to end the installation).


CallPilot Server network error overview

The IP address or name you entered in the CallPilot Server Settings window was incorrect.

Click Next to continue the installation. Click Back to re-enter the IP address or server name. If you do not correct the name or IP at this point, correct this information after installation of the Desktop Messaging software.

Click Cancel at any time to end the installation (a pop-up window asks you to confirm that you want to end the installation).

 Related topics


Ready to Install

Use the Ready to Install window to confirm that you want to install the software and add additional options. This is the last step in the installation process. If you decide you do not want to install the software, you must uninstall the software from the PC.

If you select the Nortel Fax Printer Driver check box, you can save documents in TIFF-F format. You can then send a TIFF-F file as a fax to other CallPilot recipients.

If you are installing Desktop Messaging for Exchange/Outlook, the check box for Configure Exchange/Outlook Services is selected by default.

If you are installing Desktop Messaging for Lotus Notes, the check box for Update Lotus Notes databases is selected by default.

 Related topics


Installation Complete

Use the Installation Complete window to verify that the installation was successful.

Click Finish to signify that you have completed the installation.


Canceling the installation

Stop the installation at any time if you encounter an error or if you decide not to continue with the installation.

To stop the installation, click Cancel on any installation window. You are prompted to confirm that you want to quit the installation.


Help
Shows overview information about this window.


Back
Returns you to the previous window.


Next
Takes you to the next window.


Cancel
Stops the current procedure.


Browse
Opens a standard directory browser dialog box in which you specify the directory you are searching for.


Verify the server
Checks that the IP address or name of the Voice Mail server you entered is correct.


Finish
Completes the installation process.


Welcome window for uninstallation

Use the Welcome window to begin the uninstallation process. Use the Uninstall window to confirm that you want to uninstall the Desktop Messaging software.

Note: If the Desktop Messaging release you are using is CallPilot 1.06 or earlier, you must uninstall Desktop Messaging before you install the latest version.

Uninstallation buttons

Uninstall NOW!

Cancel


Name or IP Address
Enter the fully qualified domain name (FQDN) or IP address of the CallPilot server that is used to send and receive messages.

Example:

ServerA.com


Mailbox
Enter your CallPilot mailbox number. This is usually the same as your office telephone extension.

Examples:

If the mailbox is located on a prime switch or a server that does not have NMS installed, enter the mailbox number only (for example, 1234)

If the mailbox is on a satellite switch location, enter the dialing plan prefix (for example, 63391234).


Microsoft Exchange/Outlook
Installs the Desktop Messaging for Exchange/Outlook client. Microsoft Exchange or Outlook must be installed on the PC before you can install this version of Desktop Messaging.


Lotus Notes
Installs the Desktop Messaging for Lotus Notes client. Lotus Notes must be installed on the PC before you can install this version of Desktop Messaging.


groupwise
Installs the Desktop Messaging for Novell GroupWise. You must install GroupWise on the PC before you can install this version of Desktop Messaging.


Internet Mail clients
Installs the Desktop Messaging for Internet Mail clients. One of the supported Internet e-mail clients must be installed on your PC before you can install this version of Desktop Messaging. Refer to the Desktop Messaging Software Installation and Maintenance Guide for a list of supported Internet mail clients.


Uninstall now button
Click to start the uninstall process.