Importing a greeting, name or prompt

You can import a previously recorded greeting or prompt in .wav file format, so that you can use the same files across your system.

The .wav file format must be:

 

 

To import a previously recorded greeting or prompt

  1. Click the Voice link.

  2. If you know the location of the greeting or prompt, in the From box type the location of the file and click the Send button

    or

    if you do not know the location of the greeting or prompt, at the Import option click the Browse button and follow steps 3 to 6.

    The Open dialog box appears.

  3. From the Look in list, select the location of the file.

  4. In the File name box, type the file name.

  5. From the Files of type list, select the file type.

  6. Click the Open button.

  7. Click the Send button.

  8. To play the greeting or prompt, in the Connect to box type an extension or telephone number and click the Dial button.

    Your telephone rings.

  9. Answer the telephone and press the Play button to listen to the greeting or prompt.

  10. Click the Save button to save the greeting or prompt.

    The greeting or prompt you save replaces the original prompt or greeting.

  11. Click the Close button and replace the telephone handset.

  12. If you want to enter a caption for the greeting, click your browser's Refresh button and click the Add Caption link for the greeting. To change a caption name, click the Change Caption link.