Password change guidelines

When to change passwords

Change the passwords at the following times:

• during the initial system setup

• at regular intervals for maximum security

• if you experience trouble logging on to the CallPilot server

• if server software is reinstalled (the default accounts and passwords are recreated, so passwords must be changed)

 If you require support from Nortel Networks or your distributor, you must tell them the new passwords.

Password guidelines

Use strong passwords for user accounts. Strong passwords have upper and lower case characters, numbers, and symbols to increase CallPilot security for the Administrator, NGenSys, NGenDist, and NGenDesign Windows accounts. Running the Configuration Wizard for the first time checks the accounts for the default password and if found, forces you to change the password.

Nortel Networks recommends the use of strong passwords. Strong passwords are enabled by default in CallPilot to provide increased system security.

Write down any new passwords and store them in a secure place for future reference. Passwords are case-sensitive.

Creating a strong password

Example of a strong password: J*p2le04>F

A strong password must:

• be at least 6 characters

• not use a complete dictionary word

• not contain your user name, real name, or company name

• be significantly different from previous passwords (for example, passwords that increment are weak; e.g., Password1, Password2, Password3)

• include characters from at least three of the following categories