Security for server communications

CallPilot supports both encryption and authentication.

Authentication

IMAP connections must be authenticated. Authentication for LDAP connections is optional. Authentication can be configured in one of the following modes on CallPilot:

• authenticated mode

• mixed authentication mode (LDAP only)

• unauthenticated mode (LDAP only)

Two authentication methods are available. Challenge-Response authentication is only available for the IMAP server.

• Challenge-Response authentication (IMAP only)

• plain text authentication

CallPilot Player and groupware clients support both the Challenge-Response and Plain Password forms of authentication, but always use Challenge-Response if it is enabled as it is more secure. For details about available security options for supported e-mail clients, see E-mail client support.

Encryption

CallPilot supports Secure Socket Layer (SSL) encryption for communication with CallPilot server. You can enable and disable SSL encryption independently for IMAP and LDAP servers.