Create and maintain SDLs to optimize your CallPilot resources.
To be able to use SDLs, a mailbox owner must belong to
a mailbox class that provides permission to use SDLs.
Maintaining a comprehensive list of SDLs optimizes your server's capacity because it minimizes the need for mailbox owners to create their own personal distribution lists (PDLs).
When mailbox owners create PDLs from their phonesets, those lists are available only to the creator. Each PDL allows the user to send a recorded message to all the mailboxes contained in the list. A mailbox owner can create up to 99 personal distribution lists, each containing a maximum of 200 mailboxes.
Each SDL is one address, regardless of the number of entries on the list. However, each entry on a PDL is one address. For example, an SDL with ten entries is one address, while a PDL with ten entries is ten addresses. There are also limitations on the total number of addresses to which an outgoing message can be sent using PDLs.
Many mailbox owners with SDL privileges can use SDLs to send both voice and fax messages. You cannot assume that external numbers can receive fax messages.
Create separate SDLs for voice and fax messages.