Configuring desktop messaging for IP address only

If you do not use a HOSTS file to resolve domain names, you can configure the CallPilot server and client computers to use an IP address only.

To do so you must

• Define the host and domain name on the CallPilot server.

• Configure the LDAP search base in CallPilot Manager.

Once you complete the configuration, you should write down the search base, host name, mock domain name, and IP address. This information is required to configure the e-mail clients used with desktop messaging. If a different person will install and configure desktop messaging, provide them with this information and inform them that desktop messaging must be configured with the IP address instead of the fully qualified domain name (FQDN).

To define a host name and domain name

1. In the Windows Control Panel, double-click the Network.

2. Select TCP/IP Dialup Adapter, and then click Properties.

3. On the DNS Configuration tab, type a mock host name in the Host box.
   
   Example: A mock host name can be any name (for example, myServer).

4. In the Domain box, type a mock domain name. Since you do not have an authorized domain, you must configure a mock domain.
   
   Example: A mock domain can be any name (for example, myCompany).

5. Make a note of the host name and domain name that you defined.

6. Click OK to save your changes.

To configure the LDAP search base

1. In CallPilot Manager, choose Messaging > Internet Mail Clients.

2. In the LDAP section, type the search base in the Enter the directory tree root hosted by this LDAP server box. The search base contains the mock domain name that you defined on the server.
   
   Example: If myCompany is the domain, then the search base is dc=mycompany.

3. Click Save.

4. From the Messaging menu, click Messaging Network Configuration.

5. In the SMTP/VPIM section, type the host name that you previously defined in the Server FQDN box.

6. Click Save.