Defining the fully qualified domain name (FQDN)

A fully qualified domain name (FQDN) identifies servers in your messaging network. If desktop messaging, My CallPilot, or VPIM Networking are used on your local server, you must configure the fully qualified domain name (FQDN) for the local server, and .each remote server.

Enter the computer name and domain for CallPilot. If you do not know what the FQDN is, to find it use the ‘ipconfig/all’ command from a DOS window, or get the information from the appropriate ‘properties’ window.

Caution  Do not continue configuring the system if you do not have the proper FQDN.

To define the FQDN for the local server

Messaging > Message Network Configuration

  1. In the Local Server Maintenance tree, click the local server.

  2. Click Show Details. The Server Properties page appears.

  3. In the VPIM section, type the local server’s FQDN in the Server FQDN box.

    The FQDN must match the host and domain name defined in the DNS configuration on the CallPilot server.

  4. Click Save.

To configure the FQDN for a remote server

Messaging > Message Network Configuration

  1. In the Remote Server Maintenance tree, click the server that you want to modify.

  2. Click Show Details. The Server Properties page appears.

  3. In the VPIM section, type the remote server’s FQDN in the Server FQDN box.
    Note/Tip  You must specify the FQDN for each remote server. The FQDN facilitates the delivery of VPIM messages that are addressed to recipients at sites that do not use the VPIM protocol.
    The FQDN must match the host and domain name defined in the DNS configuration on the CallPilot server.

  4. Do one of the following:

IF you are

THEN

modifying an existing server

click Save.

adding a new server

continue configuring the remote server.