Also referred to as fax messaging.
Multimedia Messaging gives you a single multimedia mailbox and a single point of access for both voice and fax messages. You can compose, send, receive, and manipulate voice, fax, and multimedia (combined voice and fax) messages from a single mailbox.
The Multimedia Messaging CDN on the switch must be defined in the CallPilot SDN table as a Voice Messaging SDN with media type fax. DNs associated with user mailboxes must be configured to forward messages to this SDN.
Multimedia Call Answering enables mailbox users to receive mixed voice and fax messages during a Call Answering session. You can receive any of the following messages:
a multimedia message (fax and voice)
a voice-only message
a fax-only message
For messages that contain both voice and fax, CallPilot assumes that the address is either a telephone number or a fax number. Based on how the call is answered, the system sends the voice part, the fax part, or both parts of the message.
You may want or need a personal fax number that is different from your regular phoneset number. With a different fax number, senders think they are calling a real fax machine. For this setup, you do not need dedicated fax machines or analog lines. To give a user a unique fax number, you must set up a phantom DN (on the M1) for the user and make sure the DN is always forwarded to the Multimedia Messaging SDN. Based on how the mailbox is set up, received faxes are either immediately printed to the user's designated default fax machine or stored in the CallPilot mailbox. MWI indicates there is a new message. The recipient can use the CallPilot Desktop Messaging client to view the message on-screen and print it to a shared printer or fax machine.
Fax Call Answering behaves like a fax machine. There is no greeting or voice prompt played for callers.