Run the nbdbsync201.exe utility. You must run the nbdbsync201.exe utility to update and synchronize all registry settings. The utility is provided in the Utilities folder on the CallPilot 2.02 Server Software CD-ROM. 1 Insert the CallPilot 2.02 Server Software CD-ROM into the CD-ROM drive. 2 Open an MS-DOS command prompt window. 3 Navigate to the CD-ROM drive. 4 Type copy z:\Utilities\nbdbsync201.exe d:\temp\*.*, and then press Enter. Note: If you attempt to run the utility from the CD-ROM drive, you receive an error message. You must copy the utility to the d:\temp folder on the CallPilot server before you execute it. 5 Type d:, and then press Enter. 6 Execute the utility by typing d:\temp\nbdbsync201.exe, and then press Enter. Result: The following prompt appears: Do you really want to run this? 7 Press Y followed by Enter. 8 When the utility is done, press any key to exit the utility. 9 Type exit, and then press Enter to close the MS-DOS command prompt window. 10 Manually restart the server as follows: a. Press Ctrl+Alt+Delete. Result: The Windows NT Security dialog box appears. b. Click Shut Down. Result: The Shutdown Computer dialog box appears. c. Choose Shutdown and Restart. d. Click OK. Result: The server shuts down and then restarts. 11 When the logon prompt appears, log on to Windows NT using an account with administrative privileges (for example, NGenDist).