This package contains: ====================== 1. PEP Number: CP404S02G53S 2. Problem Description: ======================= A potential problem has been identified within the CallPilot SLEE subsystem that, if experienced, may result in a Ring-No-Answer condition under heavy fax traffic. 3. List of CRs that are addressed by this PEP: ============================================== Q01455770 RNA when running Fax-on-demand over 3 hours 4. Installing the PEP: ====================== This PEP is intended to be installed on CallPilot 4.0 (04.04.04.00) servers that were installed with or upgraded to Service Update 2 (CP40404SU02S). In order to install the PEP: ---------------------------- - Launch the runme.exe to start the installation of the PEP. The runme executable can be found in the PEP's root directory. - A reboot is not required before the server can be brought back into service. Uninstall: ---------- Go to Start>Programs>CallPilot>System Utilities>PEP Maintenance Utility. Click Show PEPs. Select CP404S02G53S, and click Remove. Reboot is not required after uninstall.