This package contains: ====================== 1. PEP Number: CP404S03G23S 2. Problem Description: ======================= Microsoft hot fix KB931836 has introduced changes in the system time zone table. CallPilot should be modified to address the changes. 3. List of CRs that are addressed by this PEP: ============================================== Q01533368 World time zone changes 4. Installing the PEP: ====================== This PEP is intended to be installed on CallPilot 4.0 (04.04.04.00) servers that were installed with or upgraded to Service Update 3 (CP40404SU03S). This PEP replaces the following PEP: ------------------------------------ - CP404S03G21S Replaced PEP will be automatically uninstalled when CP404S03G23S is installed. This PEP installs Microsoft hot fix KB931836 as well as CallPilot changes. In order to install the PEP: ---------------------------- - Launch the runme.exe to start the installation of the PEP. The runme executable can be found in the PEP's root directory. - A reboot is required before the server can be brought back into service. Configuration Notice: --------------------- Changes to CallPilot timezone information should only be performed using Configuration Wizard and not by using the Windows Control Panel. Running Configuration Wizard will set the timezone field correctly. In the event that the Control Panel settings have been tampered with, it should be noted that the "Automatically adjust clock for daylight saving changes" checkbox should be enabled. Although most timezones perform DST cutover on the hour (:00 minutes), there are a small number that perform the cutover at :59 minutes. Currently those timezones are Santiago, Beirut, & Cairo. For these timezones, in certain customer configurations, there is a one minute interval at DST cutover when messages received by CallPilot will have a timestamp which is incorrect by one minute. That is, messages received between :59 and :00 on the DST cutover hour will have this error. This is due to the fact that the PBX only supports on-hour DST cutover. Uninstall: ---------- Go to Start>Programs>CallPilot>System Utilities>PEP Maintenance Utility. Click Show PEPs. Select CP404S03G23S, and click Remove. Reboot is required after uninstall. This PEP uninstalls Microsoft hot fix KB931836.