This package contains: ====================== 1. PEP Number: CP404S03G25S 2. Problem Description: ======================= A potential problem has been identified within the CallPilot Message Forwarding Rule (MFR) feature that, if experienced, may result in incorrect work with Message Waiting Indicator (MWI) under some circumstances. Message forwarding rule read receipt does not turn off MWI for mailbox users that are configured under Network site for dialing plan ESN. 3. List of CRs that are addressed by this PEP: ============================================== Q01560082 MFR Read receipt not turning off MWI for ESN configured sites Other fixes resolved in the replaced PEPs: -------------------------------------------- Q01489570 T1 RNA happened during load Q01470045 Dual Lang Prompting - Recording plays twice continuously after system prompts Q01404265 Calls coming back into CallPilot with TAT disconnect caller Q01415551 Cannot send fax from MyCallPilot using Swedish language Q01427623 CallPilot Stops answering calls Dead Air and then RNA Q01455770 RNA when running Fax-on-demand over 3 hours Q01441507 GIVE IVR to CallPilot Transfer to SCCS CDN Disconnects When Button is Held 4. Installing the PEP: ====================== This PEP is intended to be installed on CallPilot 4.0 (04.04.04.00) servers that were installed with or upgraded to Service Update 3 (CP40404SU03S). This PEP replaces the following: -------------------------------- - CP404S03G09S - CP404S03G12S - CP404S03G15S - CP404S03G24S Replaced PEP will be automatically uninstalled when CP404S03G25S is installed. In order to install the PEP: ---------------------------- - Launch the runme.exe to start the installation of the PEP. The runme executable can be found in the PEP's root directory. - A reboot is not required before the server can be brought back into service. Uninstall: ---------- Go to Start>Programs>CallPilot>System Utilities>PEP Maintenance Utility. Click Show PEPs. Select CP404S03G25S, and click Remove. Reboot is not required after uninstall.