This package contains: ====================== 1. PEP Number: CP404S03G31S 2. Problem Description: ======================= Poor signal quality on the line can sometimes cause the DSP to crash when running fax. 3. List of CRs that are addressed by this PEP: ============================================== Q01342765 DSP has not replied to an Audit command - event 38007 Other fixes resolved in the replaced PEPs: -------------------------------------------- Q01558344 Multiple DSP failure after reboots Q01501733 Wrong behavior when using Custom Commands Q01388256 System wide outages with both fax and voice calls with all DS-0 channels idle Q01418725 DSPs disabling when voice and fax on same DSP Q01471648 Some DSP channels quit recognizing DTMF tones 4. Installing the PEP: ====================== This PEP is intended to be installed on CallPilot 4.0 (04.04.04.00) servers that were installed with or upgraded to Service Update 3 (CP40404SU03S). This PEP replaces the following PEPs: ------------------------------------- - CP404S03G16S - CP404S03G20S - CP404S03G28S Replaced PEPs will be automatically uninstalled when CP404S03G31S is installed. In order to install the PEP: ---------------------------- - Execute runme.exe in the PEP's root directory to start the installation of the PEP. - Run Configuration Wizard to reprogram all DSPs. - Reboot. Uninstall: ---------- - Go to Start>Programs>CallPilot>System Utilities>PEP Maintenance Utility. Click Show PEPs. Select CP404S03G31S, and click Remove. - Run Configuration Wizard to reprogram all DSPs. - Reboot.