This package contains: ====================== 1. PEP Number: CP404S04G55S 2. Problem Description: ======================= A potential problem has been identified within the CallPilot that, if experienced, may result in situation when calls into applications with Time Control blocks follow incorrect treatment for 2 hours of the day, under some circumstances. 3. List of CRs that are addressed by this PEP: ============================================== Q02010015 Time Control block in Application Builder is off by 1 hour 4. Installing the PEP: ====================== This PEP is intended to be installed on CallPilot 4.0 (04.04.04.00) servers that were installed with or upgraded to Service Update 4 (CP40404SU04S). In order to install the PEP: ---------------------------- - Launch the runme.exe to start the installation of the PEP. The runme executable can be found in the PEP's root directory. - Reboot is not required. Uninstall: ---------- Go to Start>Programs>CallPilot>System Utilities>PEP Maintenance Utility. Click Show PEPs. Select CP404S04G55S, and click Remove. Reboot is not required after uninstall.