This package contains:
======================

1. PEP Number: CP404S01R36S


2. Problem Description:
=======================
A potential problem has been identified within SLEE Service,
that prevents releasing channels after caller's hang on.


3. List of CRs that are addressed by this PEP: 
==============================================
Q01463418 T1: Channels are busy after stopping the load

Other fixes resolved in the replaced PEPs:
--------------------------------------------
Q01446446 Attached fax messages are printed the cover page only
Q00970145 R&R Major SLEE error events during fax load test
Q01153542 Events 38007, 58207, & 55213 cause RNA
Q01159874 Database skipped during restore of system backup - restore log
	  needs enhancement
Q01183921 CP is experiencing ring no answer when we make changes in DB values
Q01197878 CallPilot not answering calls for 20 mins
Q01211286 IMAP service crashes frequently with event 41505 rc=243
Q01213280 AUI: Incorrect RPL is used for thru-dialing after login
Q01214250 Outbound fax stops working with IMA crash
Q01214442 All Ports Busy Conditon - causing RNA
Q01218326 RNA - ALL DSPs active - All DSOs idle except for one
Q01232454 IMA Terminations with AMIS Networking
Q01241448 EVT41505 NMAOS
Q01241548 All calls have digitized or Garbaled Voice
Q01294865 Users Unable to Login to CallPilot. Event ID 36219 Generated
Q01260543 M1 High Cap system stopped answering calls 11 hours into load test with SU1 PEP
Q01263060 Cannot send Location specific broadcast message if overlap is defined
Q01270186 One Number faxing fails 50% of the time
Q01272228 Individual channels get stuck causing RNA
Q01290881 PF: User Archive restore terminates -error 41814 unanticipated exception error. 
Q01303303 Reporter shows all zero's OM not collecting on the Blue database
Q01307621 Calls RNA/Event ID 1 SQlany Fatal Error Memory Exhausted
Q01322944 Call revert back to callpilot get dropped after TAT
Q01342738 Heavy memory leak during load test.
Q01357470 CallPilot rejects all login sessions 
Q01360732 Fax-on-demand fails intermittently with a 59900 event
Q01360743 Fax-on-demand fails intermittently with a 40201 event
Q01374554 CallPilot is not able to receive a fax for longer than an hour


4. Installing the PEP:
======================
The CallPilot Server must be running CallPilot 4.0 SU1 (CP40404SU01S)
with the Department of Defense hardening PEP (CP404S01R05S) installed.

This PEP replaces the following PEP:
-------------------------------------
  - CP404S01R33S

Replaced PEP will be automatically uninstalled when CP404S01R36S is installed.

This PEP uninstalls the following PEPs:
-------------------------------------
  - CP404S01G15S
  - CP404S01G17S
  - CP404S01R19S
  - CP404S01R23S
  - CP404S01R27S
  - CP404S01R28S

These PEPs will be automatically uninstalled when CP404S01R36S is installed.

In order to install the PEP:
----------------------------
- Launch the runme.exe to start the installation of the PEP.
  The runme executable can be found in the PEP's root directory.
- A reboot is required.

Uninstall:
----------
Go to Start>Programs>CallPilot>System Utilities>PEP Maintenance 
Utility. Click Show PEPs. Select CP404S01R36S, and click Remove.

Reboot is required after uninstall.