This package contains:
======================

1. PEP Number: CP404S04G51S


2. Problem Description:
=======================
A potential problem has been identified within the CallPilot OM Service 
that, if experienced, may result in a Ring-No-Answer (RNA) condition
under some circumstances.


3. List of CRs that are addressed by this PEP: 
==============================================
Q01817537 CallPilot is not answering with reporter connected

Other fixes resolved in the replaced PEP:
-----------------------------------------
Q01887458 T1/SMDI Assertion error
Q01908208 'NotifyOnly' for Remote Notification calls give incorrect RN Audit Report
Q01782363 Configuration Wizard loses Access Class IDs
Q01624383 NBOMCU.EXE creates Dr. Watson error when OM collection not checked
Q01605426 Error message pops up when finish running Setup Wizard.
Q01667713 Bugcheck reboot running Config Wizard while connect with RAS


4. Installing the PEP:
======================
This PEP is intended to be installed on CallPilot 4.0 (04.04.04.00) servers 
that were installed with or upgraded to Service Update 4 (CP40404SU04S).

This PEP replace the following PEPs:
-----------------------------------
  - CP404S04G37S
  - CP404S04G42S
  - CP404S04G49S

Replaced PEPs will be automatically uninstalled when CP404S04G51S is installed.

In order to install the PEP:
----------------------------
- Launch the runme.exe to start the installation of the PEP.
  The runme executable can be found in the PEP's root directory.
- A reboot is required.

Uninstall:
----------
Go to Start>Programs>CallPilot>System Utilities>PEP Maintenance 
Utility. Click Show PEPs. Select CP404S04G51S, and click Remove.

Reboot is required after uninstall.