This package contains: ====================== 1. PEP Number: CP404S04G54S 2. Problem Description: ======================= A problem has been identified with CallPilot LDAP server that, if experienced, may result in situation when Callpilot Web services go out of service and do not recover, under some circumstances. 3. List of CRs that are addressed by this PEP: ============================================== Q01968580 QualysGuard security scan causes CallPilot problems Other fixes resolved in the replaced PEP: -------------------------------------------- Q01988341 Cannot add or modify mailboxes if mailbox starts with same digit as vpim Q01747683 User mailbox with User admin right could not administer other mailbox Q01330318 Cannot edit existing mailbox links Q01734620 Users with SDN Administration right cannot open SDN detail page Q01195924 IMAP server shuts down and restarts after changing subject line from IMAP client Q01643708 Language File Issues, Event 60014 Q01567764 Backup and Restore Failure notification guardrail Q01565596 The full system backup was completed with some items skipped Q01624489 IMAP service drops client connections and terminates unexpectedly Q01656726 Administrator Report for does not show data for application changes Q01665585 Default IPSEC Policy missing from registry 4. Installing the PEP: ====================== This PEP is intended to be installed on CallPilot 4.0 (04.04.04.00) servers that were installed with or upgraded to Service Update 4 (CP40404SU04S). This PEP will work correctly with CallPilot Manager installed with or upgraded to version 05.00.41.68 using PEP CP500S05G16C. This PEP updates database structure: ------------------------------------ The changes are reversible and they are rolled back to the level of CallPilot 4.0 SU04, after uninstalling PEP. This PEP replaces the following PEPs: ------------------------------------ - CP404S04G10S - CP404S04G23S - CP404S04G27S - CP404S04G33S - CP404S04G34S - CP404S04G45S - CP404S04G48S - CP404S04G53S Replaced PEPs will be automatically uninstalled when CP404S04G54S is installed. In order to install the PEP: ---------------------------- - Launch the runme.exe to start the installation of the PEP. The runme executable can be found in the PEP's root directory. - A reboot is required before the server can be brought back into service. Uninstall: ---------- Go to Start>Programs>CallPilot>System Utilities>PEP Maintenance Utility. Click Show PEPs. Select CP404S04G54S, and click Remove. Reboot is required after uninstall.