PEP Number: CP500S08G16C CallPilot Manager/Reporter version 05.00.41.112 Version: 1 Date: July 20, 2010 Description: ============ This PEP contains CallPilot Manager and CallPilot Reporter version 05.00.41.112. For a detailed list of fixes and enhancements included in this PEP, please see the "List of Fixes and Enhancements" section at the end of this document. IMPORTANT ========== It is required, that all CallPilot Manager software be upgraded to the latest version. It is required, that all CallPilot Reporter software be upgraded to the latest version. High Availability Systems ========================= To install this PEP on HA system please follow the procedure for installing PEPs described in the document NN44200-311 "High Availability: Installation and Configuration", section "Install PEPs". Installing the PEP: =================== PEP CP500S08G16C contains version 05.00.41.112 of CallPilot Manager and CallPilot Reporter. For CallPilot Manager version CP500S08G16C backward compatibility, please refer to table 1. Table 1. ------------------------------------------------------------------------------------------- CP Server with CP Manager v. 05.00.41.112 CP Manager v. 05.00.41.112 installed on CP Server installed on Web Server ------------------------------------------------------------------------------------------- CP 2.5 SU02 NO *(see remark) NO *(see remark) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ CP 3.0 GA NO **(see remark) NO **(see remark) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ CP 3.0 SU01 NO **(see remark) NO **(see remark) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ CP 3.0 SU02 YES ***(see remark) YES ***(see remark) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ CP 4.0 GA NO **(see remark) NO **(see remark) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ CP 4.0 SU01 NO **(see remark) NO **(see remark) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ CP 4.0 SU02 NO **(see remark) NO **(see remark) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ CP 4.0 SU03 NO **(see remark) NO **(see remark) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ CP 4.0 SU04 YES YES ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ CP 5.0 GA NO **(see remark) NO **(see remark) ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ CP 5.0 SU02 YES YES ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ CP 5.0 SU03 YES YES ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ CP 5.0 SU04 YES YES ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ CP 5.0 SU05 YES YES ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ CP 5.0 SU06 YES YES ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ CP 5.0 SU07 YES YES ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ CP 5.0 SU08 YES YES ------------------------------------------------------------------------------------------- Remark: * - Warning: PEP CP500S08G16C requires Microsoft "Time Zone Update for Microsoft Windows operating systems" (KB931836 or later) to be installed on CallPilot Server. PEP CP500S08G16C cannot operate properly without KB931836 on CallPilot Server. PEP CP404S03G07C (CallPilot Manager/Reporter version 04.04.04.17) can be used with CallPilot Server 2.5 SU02. Please contact your next level of technical support for assistance. ** - Warning: PEP CP500S08G16C requires Microsoft "Time Zone Update for Microsoft Windows operating systems" (KB931836 or later) to be installed on CallPilot Server. PEP CP500S08G16C cannot operate properly without KB931836 on CallPilot Server. The issue with KB931836 can be solved by upgrading CallPilot Server on the latest SU level. Please contact your next level of technical support for assistance. *** - Warning: PEP CP303S02G07S "World time zone changes" must be installed on the CP 3.0 server. Note 1: CallPilot Manager version 05.00.41.112 obsoletes all previous versions of CallPilot Manager. This version incorporates all fixes/enhancements of previous version as well as provides additional fixes/enhancements. Note 2: It is recommended that PEP CP50041SU08S be installed on the CallPilot Server during the same maintenance window as PEP CP500S08G16C is installed on either the CallPilot server or the standalone Web Server. Note 3: CallPilot 3.0 server only: CP303S02G07S "World time zone changes" must be installed on the CallPilot Server version 3.0 SU02 (CP30306SU02S) before upgrading CallPilot Manager to version 05.00.41.112 (PEP CP500S08G16C). Note 4: While installing PEP CP500S08G16C on a CallPilot Server, ignore any system warnings during the installation procedure. Note 5: Ensure scheduled backups are not in progress or scheduled during the CallPilot Manager installation. Instructions for installing on the CallPilot Server: ---------------------------------------------------- 1. From the CallPilot Server, disconnect all browsers currently connected to CallPilot Manager. 2. Run the CP500S08G16C.msi file. This will stop and restart the IIS server and related services, install/upgrade CallPilot Manager, register of CallPilot Manager in DMI Viewer. During installing/upgrading of CallPilot Manager you will be prompted to install the new version of CallPilot Manager. Click [Install] to proceed. 3. Wait for the installation to complete. 4. You will be prompted that a reboot of the server is required. Click [Yes] to restart the CallPilot Server. Instructions for installing on a standalone Web Server: ------------------------------------------------------- 1. Disconnect all browsers currently connected to CallPilot Manager. 2. Run the CP500S08G16C.msi file. This will stop and restart the IIS server and related services, install/upgrade CallPilot Manager. During installing/upgrading of CallPilot Manager you will be prompted to install the new version of CallPilot Manager. Click [Install] to proceed. 3. Wait for the installation to complete. 4. You will be prompted that a reboot of the server is required. Click [Yes] to restart the Web Server. Uninstalling the CallPilot Manager: =================================== Uninstalling CallPilot Manager is a two step process: 1. To remove CallPilot Manager from the system: Go to Start>Settings>Control Panel. Click Add/Remove Programs. Select CallPilot Manager, and click Add/Remove. 2. To remove the PEP from DMI viewer: Go to Start>Programs>CallPilot>System Utilities>PEP Maintenance Utility. Click Show PEPs. Select CP500S08G16C, and click Remove. Note: You will be prompted that a reboot of the server is required. Click [OK] to proceed. List of Fixes and Enhancements: =============================== CR # / Title Q02151061 Unable to do an RN advance search if device type is EMAIL Q02157974 Location fields disappears in CallPilot Manager Other fixes and enhancement resolved in previous version of CallPilot Manager ----------------------------------------------------------------------------- Q02069330 CallPilot Manager MSI installer should use dynamic file linking for online help Q02135832 Opening a fax delivery report causes RNA at times Q01865813 CallPilot should warn user of a scheduled backup when installing a PEP Q02004579 The "Delete Unread Messages" feature Q02005180 The "Multiple Remote Notification Targets" feature Q02007512 The "Message Sort Order" feature Q02017879 The "Initial Mailbox Message" feature Q02018771 New 41466 event must be created Q02023811 The "Password Change Service" feature Q02024525 Subscriber Manager support for CallPilot Manager Q02027569 Event 54517 info/severity not consistent with Return Code Q02033174 Password Change Service usability enhancements Q02037249 DCOM error 10009 when logging into CallPilot Manager Q02041554 Password Change Service logon enhancements Q02044829 Fault Database Compiler: the efficiency of Index Files usage Q02044861 Data wasn't updated on Password Change Service page Q02044936 Invalid error report when log in to CallPilot Manager Q02045890 The MTRN list has to be filtered depending on COS settings Q02050460 Online Help for new features (DUM, IMM, PCS, MTRN and MSO) Q02051864 Wrong information showed in inactive user report Q02054088 Password Change Service Email is not saved in CallPilot Manager Q02059327 Postmaster account - Manageable alphanumeric address Q02070731 Application Builder icon is not appeared on standalone CallPilot Manager Q02071198 Desktop Fax - Need ability to force use of Read Receipt Q02074593 Directory Synchronization task should be in the correct orders Q02076133 Support for new fields of Subscriber Manager adaptor requested into CallPilot Manager Q02076654 Voice Forms inconsistent for system Revert/MWI DN length Q02077452 Cannot open functional button while in home page Q02077758 Password change feature only works with default search base Q02047952 Application Builder archive needs wildcard option Q02070339 Voice Forms archive needs wildcard option Q02081374 Microsoft Visual C++ Runtime Library errors Q02061509 Number of Voice forms allowed on the System Q02074597 The System menu in CallPilot Manager is hidden in some DirSynch pages Q02077856 "Postmaster Account Name" field is missing in CallPilot Manager Q02086707 Need ability to identify SU-PEP info from within CallPilot Manager Q02094665 Web page error in Configure Directory Connection page Q02107053 Cannot Change Remote Notification Device Type Q02111124 CallPilot Reporter Drops connections Q02113479 1006R platform support Q02114055 Rebrand CallPilot Manager Q02114057 Rebrand CallPilot Reporter Q02034063 CallPilot to add support for newer Internet Explorer versions Q02106302 Unable to install CallPilot Manager if SNMP service is enable Q02111478 "Value is null or not an object" error in CallPilot Manager Q02114400 Working from Subscriber Manager could not configure RNTs and E-mail account Q02116163 RN service does not work properly if some RN settings are changed in CallPilot Manager Q02117083 Could not configure Synchronization Profile using CallPilot Manager Q02117084 Error message is displayed when voice forms from a list are chosen Q02117468 Password Change Service E-mail remains empty in CallPilot Manager Q02119525 Cannot launch Pager Configuration page in mailbox class Q02101393 Request to add new event code 36036 Q02124119 CallPilot Manager help update required for Avaya re-branding Q02034332 Reporter error logs may cause the lock-up Q02033921 Event codes 38012, 38013, 38014, 38015, 38016 need to be added Q02018024 Full admin mailbox cannot record personal verification for mailbox in CallPilot Manager Q02016177 High CPU usage monitoring is required to implement in CallPilot Q02006151 Users can create a MFR to their own mailboxes Q01948984 CallPilot Manager updates do not include updated NTPs Q01953517 202i DVD drive not mapped to Z:\ Q02013683 An update of CallPilot Manager NTPs Q02013685 Missed NTPs must be included into CallPilot Manager Q02012428 Callpilot 4.0 cannot list users with admin rights Q02015698 Callpilot 4.0 cannot list users with admin rights on Add New Schedule page Q01992313 Installation of CallPilot Manager failed on fresh installed standalone Windows Server Q01988341 Cannot add or modify mailboxes if mailbox starts with same digit as VPIM Q01741522 Some links in online help do not work Q01918480 Cannot install CallPilot Manager on CallPilot server without reboot server after installing Service Update Q01946049 Reporter database backup/restore tool - User's Guide update Q01946872 Cannot use Temporary Remote User as Message Forwarding Rule target over VPIM Q01948421 Reporter upgrade creates new database if the previous database was relocated Q01948953 Cannot disable automatic cover sheet for outbound fax SDNs Q01966604 Reporter Database Backup/Restore Tool: database backup scheduler is limited Q01967618 SDN page is damaged after adding a new SDN with the comment Q01971111 View all Local Lotus Domino Directory in CallPilot Q01977031 CallPilot Player : Start, Back, Forward, End buttons are not displayed fully Q01978094 Error messages display when modify Voice Form Archive schedule Q01982231 Requesting assistance in clearing dual appearance of SDN entries in CallPilot Manager Q01850061 Interactive-install of MSI package incorrectly recorded in log as quiet/passive Q01919719 Error message displays when cancel recording a greeting Q01927678 Cannot open help in Event Browser after saving event log Q01926388 Excessive delay with the Save Event Log feature in CallPilot Manager Q01924243 Maximum of 3 digit ESN Access Code length for Dialing Information field Q01850651 Actual 'Password Expiry Warning Days' is not consistent with CallPilot Manager setting Q01855031 Two error messages pop up for a change in database on CallPilot server without dongle Q01875523 Return codes 38551-38562 are not documented in CallPilot help Q01878157 User with partial admin rights can spoof full admin rights Q01883662 No VPIM Prefix is available to configure Directory Synchronization Q01884709 Call Answering/User Responsiveness Report fails Q01882523 CallPilot must not block backups to externally connected HDD DE2358 Support of 202i platform Q01877054 User without User Administration right cannot configure Remote Site Q01847548 SDL is not accessible when ESN-MP dialing plan is configured for networking Q01845803 CallPilot A-LAW ring tones have high level of background noise Q01775565 Reporter locks up and server has to be rebooted to recover Q01784712 CallPilot Manager menu does not work Q01807555 Information of Online Help on VPIM network shortcut does not display Q01850676 Letters overlap in the Voice Form reports Q01851633 Event code 42467 is not documented in Online Help Q01851705 Event code 42469 is not documented in Online Help Q01851723 Event code 42456 needs better explanation in Online Help Q01857107 Reporter/RN Audit Trail Summary report populate duplicate data Q01857202 ESN Access code length required to be more than 3 digits Q01796974 CallPilot Manager/Reporter installation issues Q01796158 Unable to remove/uninstall CallPilot Manager/Reporter from Web server Q01785272 Event Code Submission to CallPilot Manager Q01784780 MSI: Cannot install CallPilot Reporter in .exe format after removing CallPilot Reporter in MSI format Q01765212 Invalid Location Properties page displays with error Q01731486 SDL is not accessible by satellite users Q01730315 Enable Email By Phone check-box is not gray out in Email Account Detail page Q01728853 CallPilot Reporter DB Relocation Utility does not create the specified directory Q01685933 Unable to record SDL greeting by admin Q01653852 Cannot save Messaging Management page after remove Name Dialing Prefix Q01475289 Quick Search with Administration properties does not work properly Q01559648 Event codes 41572/41500-41599 needs to be added Q01619469 User Creation Template saved incorrectly Q01624489 IMAP service drops client connections and terminates unexpectedly Q01643081 No events display after saving all events (>1000 ) in Browser of CallPilot Manager Q01646014 Application Builder is slow to open applications Q01648183 Spelling error found in CallPilot Manager - Security Administration Q01656715 CallPilot Manager IE must encode Unicode (UTF-8) to read Danish/French characters Q01659753 Cannot launch CallPilot Manager from a standalone Windows2003 web server with SP2 installed Q01664938 Unable to add user using a template that has remote text notification capability Q01665778 CallPilot Manager does not detect MyCallPilot Q01665790 Print class from CallPilot Manager leaves out details Q01668072 TRSA password limited to 7 Q01671269 Cannot choose "Insert Attribute..." in DirSync task when create first profile Q01673361 Cannot login to CallPilot Manager when SSL is activated Q01677296 Need ability to restrict MyCallPilot access to e-mail tab Q01679500 CallPilot Manager login page is inconsistent with CallPilot Manager version Q01681704 Event codes 41564, 41565, 41567/41500-41599 need to be added Q01682442 Login CallPilot Manager with user has SDL administration right, the link does not work Q01683166 Fails to report properties if Print Spooler service has been stopped Q01683182 "Start Date&Time" and "End Date&Time" fields allow to set an incorrect date Q01684363 Event 41572 needs to have a more clear description in the Windows event viewer Q01692306 Lotus Notes built-in viewer cannot display DM created TIFF files properly Q01714935 MSI: From CallPilot Manager on standalone server, cannot login to CallPilot server Q01715643 Event 41571 Parameter Changes for Unresponsive Dongle Q01715661 New CallPilot Manager Pop-up Message when Dongle not Detected Q01719019 No warning about not add a Notification device on CallPilot Server missing dongle Q01719304 Wrong information by using Quick Search with Administration properties Q01721967 MSI: From CallPilot Manager, after uninstalling reporter cannot login to CallPilot server Q01723380 Error code and description are repeated in an error message Q01723391 Two error messages pop up for a change in database Q01723394 Error message is thrown out when saving with no change in the database Q01723395 Inconsistency in CallPilot Manager behavior Q01724880 MSI: Can upgrade from a newer version of CallPilot Manager to an older version Q01726486 MSI: Logging during CallPilot Manager installation is not recorded in CPManager.log Q01727360 An error after adding a backup that device name having the "("or ")" character Q01727958 "Select All" check-box on Maintain and Configure Backup Devices page does not work Q01728899 COS pager transmit type is not read when page is resubmitted Q01729524 Record button works incorrectly in Voice Form Q01729587 Cannot add one more Mailbox Link after MyCallPilot > Mailbox Links is changed Q01730143 ESN & location not Advance-Add-populating Q01730149 Reporter Building Block Report incorrect data Q01730315 Enable Email By Phone check-box is not gray out in Email Account Detail page Q01732857 Cannot modify an AppBuilder Archive task Q01733734 Event 55092 shows incorrect information Q01734599 CallPilot Reporter can be launched and used by the user with any administration right Q01735401 Bulk Add User Error does not display right after Stop Bulk Add pressed Q01737096 Reporter/Building Block Summary Report/Second Graph report is empty Q01738817 MSI: Wise CallPilot Manager with previous version can be installed on MSI CallPilot Manager Q01740330 Message Forwarding Rule disables after incomplete fax fails to convert to TIFF Q01742680 Not all AppBuilder applications are present on AppBuilder Applications backup Q01744165 Error on a SDN page if choose Voice Form Application Q01744266 Remote Notification warning always pops up even though RN is disabled Q01748740 Data in Administrator Action report is truncated some words Q01750756 MSI: Cannot upgrade CallPilot Manager on the standalone server in quiet/passive mode Q01751382 Cannot AddNew/Modify/Delete item of Notification Device Classes Q01752368 MSI: The version of CallPilot Manager is not updated Q01752412 MSI: Item CallPilot Manager does not appear on Start/Programs on standalone server Q01765555 MSI: Cannot backup AppBuilder archive from a standalone CallPilot Manager Q01766359 CallPilot says "The Desktop player is not installed" although it is installed already Q01774034 Reporter RN Audit Trail Detail Q01777507 HA/CC Symposium Integration Block Removal in ConfigWizard Enhancement Q01778215 IMAP Event 54503 - Fault Management Q01779632 MSI: REINSTALLMODE should be specified in the CallPilot Manager package template Q01784723 The RN Target Problem Alert contains incorrect data Q01786032 Error window is not popped up on some pages Q01792088 Unable to search SDL list by number in CallPilot Manager Q01723385 JScripts runtime error is thrown out when using Detect buttons on CallPilot Manager Q01665820 Cannot backup if using CallPilot Manager on Windows 2000 Server connect to CallPilot server 4.0 Q01659526 User without specific Administration right cannot login CP Manager Q01453107 There is no warning when admin with not full admin rights change admin rights Q01458330 Restore log file does not give the reason for skipping some blocks Q01544145 Wrong report saving if multiple RDP connections established Q00634684 Notification device classes - UNICODE CAPABLE option duplicated in USER detail Q01449609 The administrator should be able to easily disable a user's MFR Q01565596 The full system backup was completed with some items skipped Q00377739 Event 60010: more info needed, return error Q00383799 Navigating to sub pages can erase changes Q00544125 Alarm Monitor/Event Browser display problems Q00897106 No progress indication for restore deleted users Q01054201 Unable to determine which user search is associated with user archive definition Q01104795 The same description for the saved search should not be permitted Q01123599 Current task shows wrong synchronizing user number Q01372801 Error prompt does not pop up when the value of Event Code Range is not correct Q01389724 CallPilot Manager needs sort capability consistently on all columns in list views (User) Q01391792 Invalid information by using Quick Search with Administration properties Q01401218 Unable to delete Spoken Name for local/remote sites Q01405742 Can install CallPilot Reporter with Crystal Report XI on an invalid system Q01409350 Unable to reset password error:54744 by user having partial admin rights Q01421910 Advanced search users by locations Q01425576 Event Viewer: Description of event 41882 is not clear Q01426686 CallPilot Backup Restore detailed log file has misleading wording Q01426749 VF Field Detail page doesn't default cursor to field name Q01426786 Dial Number pop-up window is humongous Q01426798 Cannot add range users to SDL Q01426807 Get error 60617 when adding SDL to the same SDL Q01426912 CallPilot Manager, Record button does not always work Q01442821 Event code 54119 - Need to add description information Q01449618 CallPilot Manager should warn user when changing setting breaks features Q01458304 The size completed of a backup is reported incorrectly Q01466357 Scheduled report to mapped drive fails Q01467678 Event 54857 descriptions need to be detailed to display properly Q01469254 Can add a device with invalid Device Name using Backup/Restore Tool Q01471933 CallPilot Manager needs sort capability consistently on all columns in list views (System) Q01471939 CallPilot Manager needs sort capability consistently on all columns in list views (Messaging) Q01472690 Error when adding remote user to SDL Q01475239 "Require SSL" checkbox should be grayed if IMAP is disabled Q01475276 Installed languages are not shown when clicking "Print" button Q01475289 Quick Search with Administration properties does not work properly Q01475423 Event code/41505/41500-41599 needs to be updated Q01488498 No path validation while report scheduling Q01488499 Empty values can be in Criteria Value dropdown list on Advanced Search page Q01501917 Error message displays when input '124578' as Voice Form password Q01502200 CallPilot Manager not to take into minimal password length and prefix length Q01502327 User Search - Error lines appear after selecting search criteria Q01504099 Fail to login Reporter after unplug & plug CLAN Q01504426 The Max. Call Answering Message Length on mailbox class is updated incorrectly Q01505911 Issue with printing class of service Q01509863 Cannot export the content of report and alert with DIF format type Q01515159 Scheduled reports are not re-scheduled after DST transitions Q01516506 Cannot display/print graphical reports Q01522892 Cannot export as well as print reports, alerts monthly on time Q01524830 Cannot export the content of report with wk1, wk3, wks format type Q01525904 CallPilot Reporter must use wide-range time period in order to generate reports Q01533368 World time zone changes Q01557578 Message Forwarding Rule Disabling After 58208 Events Q01559568 Lacking information on warning screen Q01559824 Event 33626 needs to be created Q01564751 Misspelling in Link to External Directory Q01564844 Some System warning messages cannot be viewed Q01572704 Incorrect error message in CallPilot Manager Q01577508 Additional spelled incorrectly on Change Backup Schedule page Q01590296 UCD agents with leading zero truncated when using fill option in STI link Q01593595 Different errors on saving RN intervals Q01605653 CDN Detail page does not have cursor in field by default Q01612442 MFR rule cannot be saved when adding a new user Q01618344 Update to events 36885/36884 Q01640692 Help Submission CR: Event Code Submission to CallPilot 5.0 SU02 Q01595262 Standalone CallPilot Manager with IE 7.0 fails to login with ASP 0115 error Q01487471 An error prompt appears when installing CallPilot Manager on Stand alone with IE7 DE2358 New Online Help files Q01544646 Several events need to be updated in CallPilot documentation Q01499930 Connection status between CallPilot Server and CallPilot Reporter shows Offline Q01522892 Cannot export as well as print reports, alerts monthly on time Q01500798 CallPilot Reporter - Adding return codes 61000-61007 Q01548869 ConfigWizard missing a newly added field "Direction" Q01508845 Telephone Remote Service Activation is disabled when modifying this SDN