This package contains: ====================== 1. PEP Number: CP500S11G06S 2. Problem Description: ======================= A potential problem has been identified within CallPilot that, if experienced, may result in situation when user cannot login to GR mailbox after remote notification call, under some circumstances. 3. List of WIs that are addressed by this PEP: ============================================== wi00981617 Unable login to GR mailbox after remote notification call 4. Installing the PEP: ====================== This PEP is intended to be installed on CallPilot 5.0 (build 05.00.41.20) servers that were installed with or upgraded to Service Update 11 (CP50041SU11S). It's not necessary to install this PEP on any CallPilot Servers other than those where Geo Redundancy is configured. In order to install the PEP: ---------------------------- - Launch the CP500S11G06S.msi to start the installation of the PEP. - Reboot is not required. Uninstall: ---------- - Go to Start>Programs>CallPilot>System Utilities>PEP Maintenance Utility. Click Show PEPs. Select CP500S11G06S, and click Remove. - Reboot is not required after uninstall.