This package contains: ====================== 1. PEP Number: CP501S01G14S 2. Problem Description: ======================= wi01088097: A potential problem has been identified within CallPilot that, if experienced, may result in situation when MFR fails and disables due to message from Anonymous, under some circumstances. wi01091536: A potential problem has been identified within CallPilot that, if experienced, may result in situation when MTA service has to restated daily, or system locks up, under some circumstances. 3. List of WIs that are addressed by this PEP: ============================================== wi01088097 MFR fails and disables due to message from Anonymous. wi01091536 Callpilot 5.0 MTA service memory leak Other fixes resolved in the replaced PEP: -------------------------------------------- wi01023961 Server generating event 36209 and 36211 wi01002735 Error code on windows server 2008 when adding voice form backup wi01034262 Event 54103 intermittently generates when a Call Answering message is replicated to the GR server wi01042950 CallPilot GR with many 54104 events followed by system degradation wi01049478 System Monitor does not show PEP lineup after upgrade to 5.1 PEPs wi01075644 CallPilot GR 54104 Events with Time stamp error when a message is not being updated wi01069736 CallPilot answers and then drops with 56004 and 56008 SLEE errors wi01058524 CallPilot 1002rp T1/SMDI Higher memory usage after SU10 installed 4. Installing the PEP: ====================== This PEP is intended to be installed on CallPilot 5.1 (build 05.01.xx.xx) servers that were installed with or upgraded to Service Update 01 (CP0501SU001S). This PEP replaces the following PEPs: ------------------------------------- - CP501S01G08S - CP501S01G13S These PEPs will be automatically uninstalled when CP501S01G14S is installed. High Availability (HA) Systems ------------------------------ To install this PEP on HA system please follow the procedure for installing PEPs described in the document NN44200-311 "High Availability: Installation and Configuration", section "Install PEPs". In order to install the PEP: ---------------------------- - Launch the CP501S01G14S.msi to start the installation of the PEP. - You will be prompted that a reboot of the server is required. - If you are installing other PEPs on the CallPilot Server, click [No] not to reboot. - Proceed with the installation of the other PEPs. - Reboot the server. Uninstall: ---------- - Go to Start>Programs>CallPilot>System Utilities>PEP Maintenance Utility. Click Show PEPs. Select CP501S01G14S, and click Remove. - Reboot is required after uninstall.