SU Number: NM010709SU05S CallPilot Server Software CP 1.07.09 SU5 Description: ------------ This package contains the last major Service Update for CallPilot 1.07.09 (SU5). SU5 includes all current CP1.07 PEPs (excluding Security Updates) plus many other fixes and enhancements to the CallPilot Server software. For a detailed list, please see the List of Fixes and Enhancements section at the end of the readme file. NM010709SU05S now becomes a prerequisite for installing all future PEPs on CP 1.07.09. Installing the SU: ------------------ Please read this section in its entirety before proceeding. NM010709SU05S is intended to be installed on a CallPilot Server running CallPilot 1.07.09 SU4 software. Note 1: PEPs that are in the limited or restricted status are removed during the installation of NM010709SU05S. The associated version of the limited or restricted PEP with NM010709SU04S will have to be installed once the installation of NM010709SU05S is complete. SU4 Version SU5 Version ----------- ----------- NM010709R073S NM010709R0107S NM010709R060S NM010709R0109S NM010709R092S NM010709R0108S Note 2: Security PEP NM010709G078S should be installed prior to installing this Service Update. PEP NM010709G078S can not be properly installed if NM010709SU05S is installed. Instructions for installing Service Update 5 on the CallPilot Server: --------------------------------------------------------------------------------------------- The installation of NM010709SU05S should take place from the D:\TEMP folder. Note: From the PEP CD (NTUB43AE), copy the NM010709SU05S folder to the D:\TEMP folder. For downloads from the Meridian PEP Library (MPL), unzip the NM010709SU05S.exe to the D:\TEMP folder. 1. Installing Service Update 5 Launch the runme.exe included in the D:\TEMP\NM010709SU05S folder to start the installation. 2. Wait for the installation to complete. 3. Reboot is required after the installation of SU5. 4. Restart the CallPilot Server. 5. Delete the NM010709SU05S folder from D:\TEMP directory CallPilot 1.07 Service Update 5 (NM010709SU05S) replaces the following PEPs: PEP NM010709R060S PEP NM010709R062S PEP NM010709R073S PEP NM010709R092S PEP NM010709D079S PEP NM010709D080S PEP NM010709D081S PEP NM010709D082S PEP NM010709G063S PEP NM010709G064S PEP NM010709G068S PEP NM010709G069S PEP NM010709G070S PEP NM010709G072S PEP NM010709G076S PEP NM010709G077S PEP NM010709G083S PEP NM010709G083S PEP NM010709G084S PEP NM010709G087S PEP NM010709G088S PEP NM010709G089S PEP NM010709G090S PEP NM010709G091S PEP NM010709G094S PEP NM010709G096S PEP NM010709G098S PEP NM010709G099S PEP NM010709G105S The replaced PEPs will be automatically uninstalled when NM010709SU05S is installed. Uninstall: ---------- Go to Start>Programs>CallPilot>System Utilities>PEP Maintenance Utility. Click Show PEPs. Select NM010709SU05S and click Remove. Reboot is required after uninstall. List of Fixes and Enhancements: ------------------------------- The following fixes and enhancements have been addressed through a PEP and are included in NM010709SU05S: PEP NM010709G063S: TC03831 DSPs fail audit, then crash which cause system to reboot. PEP NM010709G064S: TC03680 DSP ports stay active when there are no active calls. PEP NM010709G068S: TC03624 AppBuilder prompts longer than 5 min are not played in full. PEP NM010709G069S: TC04081 Invalid acknowledgement when fax is sent to fax or desktop. PEP NM010709G072S: TC03402 S2 Suspected backup memory leak. PEP NM010709G076S: TC03920 Callers fail to transfer to Revert DN if TAG Message Blocking is on. TC04200 Revert DN using wrong RPL in Mailbox COS. TC04075 Unable to revert from EM session. PEP NM010709G077S: TC04126 3 - 5 second delay for receiver side on Auto Attendant transfer. TC04093 CallPilot Records Message after caller disconnects. PEP NM010709G083S: Q00375105 Fax cover page cannot be turned off. Q00375291 Automatic fax cover page is always generated. PEP NM010709G084S: TC05315 CallPilot experiencing ports locked out by switch TC05029 Transfer/No DialTone Recovery PEP NM010709G087S: Q00456544 INTERMITTENT THRU-DIAL PROBLEM WITH COMPLETE TRANSFER FAILURE. PEP NM010709G088S: Q00381395 Toggling RN on/off and saving user causes error regarding MWI DN. PEP NM010709G089S: Q00541129 Enterprise networking failure with a large amount of undelivered messages. PEP NM010709G090S: Q00461424 Temporary Greeting not stored when recorded for the first time with Expiry Date. PEP NM010709G091S: Q00375774-01 Admin server memory problem. PEP NM010709G094S: Q00507896 Fax Print Quality is poor using Nortel Fax and various Microsoft Word Fonts. PEP NM010709G096S: Q00611037 Transfer to attn plays prompt "try again later". PEP NM010709G098S: Q00555575-02 Reporter does not display Desktop or Web messaging login info. PEP NM010709G099S: Q00524116 User Search by Time of Last Login reports ambiguous results. Q00662613 CP 1.07: Bear Stearns - CallPilot generating event 56605 on daily basis. The following fixes and enhancements are addressed and included in NM010709SU05S: Q00379221 Name Dialing a guest mailbox deposits message in wrong mailbox Q00459234 AMIS messages from prime location without ESN prefix rejected Q00733959 CP 1.07: problem with pep 91S: Dr. Watson - unable to archive apps Q00788210 SL100/CP 1.07 Intermittent transfer problem. Q00835329 Adding users failed with error message