This package contains:
======================

1. PEP Number: CP202S05G22S


2. Problem Description:
=======================
Q01324083:
A potential problem has been identified within the OM (Operational 
Measurement) server that, if experienced, may cause connection
from CallPilot Reporter to CallPilot Server to fail.

CallPilot Reporter fails to connect to CallPilot Server if user 
was added and deleted while connection was lost.

Q01307621:
A potential problem has been identified within the OM (Operational 
Measurement) server that, if experienced, may result in 
Ring-No-Answer condition.

CallPilot stopped answering calls with an Event ID 1 SQlany 
Fatal Error Memory Exhausted.
The database run out of memory after the reporter lost connectivity.  
Application event logs 41001 and 41006 indicate failed OM pegs and 
writing to the database.


3. List of CRs that are addressed by this PEP: 
==============================================
Q01307621 Calls RNA/Event ID 1 SQlany Fatal Error Memory Exhausted
Q01324083 CP Reporter fails to connect to CP Server.

Other fixes resolved in the replaced PEPs:
------------------------------------------
Q01093739 Generate major alarm if connection to  Reporter is left down for 
          extended period
Q01159834 Events 41015, 41016 need to be created
Q01164007 Event 41017 needs to be created
Q01241448 EVT41505 NMAOS
Q01307621 Calls RNA/Event ID 1 SQLany Fatal Error Memory Exhausted


4. Installing the PEP:
======================
This PEP is intended to be installed on CallPilot 2.02 (2.01.27.05) servers 
that were installed with or upgraded to Service Update 5 (CP20127SU05S).

*** Warning ***

The PEP updates database structure. The changes are irreversible 
and they can not be rolled back.

This PEP will work correctly with CallPilot Manager installed with or upgraded 
to version 04.04.04.08 using PEP CP404S02G04C or later. 


In order to install the PEP:
----------------------------
- Launch the runme.exe to start the installation of the PEP.
  The runme executable can be found in the PEP's root directory.
- A reboot is required before the server can be brought back into service.

The PEP update the DataBase stucture. This changes are irreversible 
and won't be rolled back.

This PEP replace the following:
-------------------------------
  - CP202S05G08S
  - CP202S05G17S
  - CP202S05G20S

The replaced PEPs will be automatically uninstalled when CP202S05G22S is 
installed

Uninstall:
----------
Go to Start>Programs>CallPilot>System Utilities>PEP Maintenance 
Utility. Click Show PEPs. Select CP202S05G22S, and click Remove.
The PEP will be unregistred in DMI-viewer.

Reboot is required after uninstall.