This package contains:

1. PEP Number: CP250S02G12S


2. Problem Description:
=======================
A potential problem has been identified within the CallPilot Telephony Service
that, if experienced, may result in a Ring-No-Answer condition or in a slow 
answer condition requiring additional system maintenance to be performed. 

TAPI memory usage constantly growing under the high "Remote Notification"
traffic. Customer's site may experience a Ring-No-Answer or slow answer 
condition after several weeks of TAPI size increasing.


3. List of CRs that are fixed by this PEP: 
==========================================
Q01197878 CallPilot not answering calls for 20 minutes

Other fixes resolved in the replaced PEPs:
------------------------------------------
Q01134717 Memory Leak In TAPI (Telephony Application Programming Interface)


4. How to install this PEP
==========================
This PEP is intended to be installed on CallPilot 2.50 (02.50.06.14) servers 
that were installed with or upgraded to Service Update 2 (CP25006SU02S).

This PEP replaces the following: 
--------------------------------
 - CP250S02G08S
 
The replaced PEPs will be automatically uninstalled when CP250S02G12S is 
installed.

In order to install the PEP:
----------------------------
- Launch the runme.exe to start the installation of the PEP.
  The runme executable can be found in the PEP's root directory.
- A reboot is required before the server can be brought back into service.


Uninstall:
----------
Go to Start>Programs>CallPilot>System Utilities>PEP Maintenance 
Utility. Click Show PEPs.  Select CP250S02G12S and click Remove.

Reboot is required after uninstall.