This package contains:

1. PEP Number: CP250S02G15S


2. Problem Description:
=======================
Q01241448:
A potential problem has been identified within the AOS system that, if experienced,
may result in crash of AOS service on CallPilot Server.

Q01183921:
A potential problem has been identified within the LDAP system that, if experienced,
may result in a Ring-No-Answer condition of CallPilot Server.

Each time when we update the database related data or parameters value through 
CallPilot Manager (especially network configuration) noticed "dbsrv7.exe" took 
70% to 90% system's CPU usage. It last for three to five minutes and any one dial 
CallPilot SDN within that time frame experienced ring no answer situation. 

Q01288495
A potential problem has been identified within the Support Tools Utility.
There is no ability to Launch Version Manager Utility From Support Tools


3. List of CRs that are fixed by this PEP: 
==========================================
Q01241448 EVT41505 NMAOS
Q01183921 CallPilot is experiencing ring no answer when we make changes in DB values
Q01288495 Unable to Launch Version Manager Utility From Support Tools

Other fixes resolved in the replaced PEPs:
------------------------------------------
Q01076995 Discrepancy between the number of mailboxes on the server and Reporter
Q01213280 AUI: Incorrect RPL is used for thru-dialing after login
Q01119325 Database API tool allows distributor to obtain FULL access to database
Q00895476 Unknown/NMOmtransfer fills up database causing OMclean up to fail
Q00955276 Events 36027, 36033 should be modified
Q00927092 CP2.02: False alarm for Event 36027: Database is 100% full


4. How to install this PEP
==========================
This PEP is intended to be installed on CallPilot 2.50 (02.50.06.14) servers 
that were installed with or upgraded to Service Update 2 (CP25006SU02S).

This PEP replaces the following: 
--------------------------------
 - CP250S02G05S
 - CP250S02G09S
 - CP250S02G14S
 
The replaced PEPs will be automatically uninstalled when CP250S02G15S is 
installed.

In order to install the PEP:
----------------------------
- Launch the runme.exe to start the installation of the PEP.
  The runme executable can be found in the PEP's root directory.
- A reboot is required before the server can be brought back into service.


Uninstall:
----------
Go to Start>Programs>CallPilot>System Utilities>PEP Maintenance 
Utility. Click Show PEPs.  Select CP250S02G15S and click Remove.

Reboot is required after uninstall.