This package contains: 1. PEP Number: CP250S02L11S 2. Problem Description: ======================= A potential problem has been identified within the CallPilot SLEE service that, if experienced, results in incorrect call processing under some circumstances. Caller logged into CallPilot voice mail via telset/speakerphone gets disconnected when another calls come in on the second line. 3. List of CRs that are fixed by this PEP: ========================================== Q01192078 Incoming call on the second line while the user is logged into voice mail disconnects 4. How to install this PEP ========================== This PEP is intended to be installed on CallPilot 2.50 (02.50.06.14) servers that were installed with or upgraded to Service Update 2 (CP25006SU02S). In order to install the PEP: ---------------------------- - Launch the runme.exe to start the installation of the PEP. The runme executable can be found in the PEP's root directory. - A reboot is not required before the server can be brought back into service. Uninstall: ---------- Go to Start>Programs>CallPilot>System Utilities>PEP Maintenance Utility. Click Show PEPs. Select CP250S02L11S and click Remove. Reboot is not required after uninstall.