This package contains:

1. PEP Number: CP250S01G01S


2. Problem Description:
-----------------------
Q00802006
Under heavy traffic, the CallPilot server collects large amount of Operating Measurements 
(OM) data. During the nightly audits, expired OM data is cleaned from the database. Under 
some scenarios there is not sufficient room in the database to efficiently clean out the expired 
OM data. This results in a prolonged time for the audits to complete and a slow down of the 
call processing while the system performs the audit. To improve the performance, additional 
head room is reserved in the database for the various audit routines that run on the CallPilot 
system. The headroom is being increased from 2-5% to 8-12%. 

Q00832333
OM audit causes the CallPilot Server to run out of  virtual memory if the number of days to 
collect OM data is set to zero.  Also if OM tables contain large amounts of data the OM Audit 
is slow. 

Q00895476
The clean up utility (nbomcu.exe) can hung up while trying to delete entries from the table 
NMOMTransfer. The utility can not remove the old files and continues to run using up system 
resources and slowing down the CallPilot response. 

Q00927092
Event 36027 sometimes provided misleading information (e.g. Database space has reached 
its maximum 100% capacity where in fact the database was only 10.84% full).This misleading 
event could have caused OM pegging to stop when the database size was only 10% full. 


3. List of CRs that are fixed by this PEP: 
-------------------------------------------
Q00802006  DATABASE: Changing the water mark from 95% to 88% and from 98% to 92%
Q00832333  OM audit consumes Virtual Memory if collection days set to zero
Q00895476  NMOmtransfer fills up database causing OMclean up to fail 
Q00927092  False alarm for Event 36027: Database is 100% full
Q00955276  Events 36027, 36033 should be modified

4. How to install this PEP
---------------------------
Make sure you are installing this PEP on a server that has 
been installed with, or upgraded to CallPilot 02.50.06.14 and has Service Update 1 (CP25006SU01S)  installed

In order to install the PEP:

- Launch the runme.exe to start the installation of the PEP.
  The runme executable can be found in the PEP's root directory.

- A reboot is required before the server can be brought back into service.

Uninstall:
----------
Go to Start>Programs>CallPilot>System Utilities>PEP Maintenance 
Utility. Click Show PEPs.  Select CP250S01G01S and click Remove.