This package contains: ====================== 1. PEP Number: CP303S01G16S 2. Problem Description: ======================= Q01324083: A potential problem has been identified within the OM (Operational Measurement) server that, if experienced, may cause connection from CallPilot Reporter to CallPilot Server to fail. CallPilot Reporter fails to connect to CallPilot Server if user was added and deleted while connection was lost. 3. List of CRs that are addressed by this PEP: ============================================== Q01324083 OM server synchronization failure causing Reporter connection issue. 4. Installing the PEP: ====================== This PEP is intended to be installed on CallPilot 3.0 (build 03.03.06.02) server that were installed with or upgraded to Service Update 1 (CP30306SU01S) In order to install the PEP: ---------------------------- - Launch the runme.exe to start the installation of the PEP. The runme executable can be found in the PEP's root directory. - A reboot is required before the server can be brought back into service. Uninstall: ---------- Go to Start>Programs>CallPilot>System Utilities>PEP Maintenance Utility. Click Show PEPs. Select CP303S01G16S, and click Remove. Reboot is required after uninstall.