This package contains: ====================== 1. PEP Number: CP303S02G10S 2. Problem Description: ======================= Poor signal quality on the line can sometimes cause the DSP to crash when running fax. 3. List of CRs that are addressed by this PEP: ============================================== Q01342765 DSP has not replied to an Audit command - event 38007 Other fixes resolved in the replaced PEPs: -------------------------------------------- Q00970145 R&R Major SLEE error events during fax load test Q01360732 Fax-on-demand fails intermittently with a 59900 event Q01360743 Fax-on-demand fails intermittently with a 40201 event Q01364337 RNA on individual ports - DS-0 channels show green lollipops Q01374554 CallPilot is not able to receive a fax for longer than an hour Q01379986 The event description for the events 58208 and 58223 should be updated/added Q01388256 System wide outages with both fax and voice calls with all DS-0 channels idle Q01418725 DSPs disabling when voice and fax on same DSP Q01428821 There are a lot of 38003 events in the application event log Q01471648 Some DSP channels quit recognizing DTMF tones 4. Installing the PEP: ====================== This PEP is intended to be installed on CallPilot 3.0 (build 03.03.06.02) server that were installed with or upgraded to Service Update 2 (CP30306SU02S) This PEP will work correctly with CallPilot Manager installed with or upgraded to the latest CallPilot 4.0 release version. The latest CallPilot Manager 4.0 release version is compatible with CallPilot 3.0 SU02 and later. This PEP replaces the following PEP: ------------------------------------ - CP303S02G05S Replaced PEP will be automatically uninstalled when CP303S02G10S is installed. In order to install the PEP: ---------------------------- - Execute runme.exe in the PEP's root directory to start the installation of the PEP. - Run Configuration Wizard to reprogram all DSPs. - Reboot. Uninstall: ---------- - Go to Start>Programs>CallPilot>System Utilities>PEP Maintenance Utility. Click Show PEPs. Select CP303S02G10S, and click Remove. - Run Configuration Wizard to reprogram all DSPs. - Reboot.