From: "Ron Blizzard" Subject: FastRad resetting First, change the Norstar system date to 11-21-00 2) FTR 9** (into RAD) 3) Press Left softkey 9 times 4) Press Center softkey 3 times 5) Press Right softkey 7 times 6) Press Hold 7) Press 2 Now wait a few seconds & the Modem will reset. You will be asked for a new passcode & this will involve using just digits (0 to 9)! Note! Do not do 8) below 8) Press 1 Once done with the RAD be sure to reset the date. That should be it. I've only used this one time (but did it twice to verify that it works).