ACD_C2.TXT CONFIGURATION OF ACD_C2 TERMINALS & SCB. (OPTION 11 18.40H) 07/05/1996 > LD 17 REQ CHG TYPE CFN ADAN NEW TTY 12 ##### ACD SENIOR SUPERVISOR ##### CDNO 6 --------------------------- CARD No. PORT 0 -------------------- PORT No. (0 or 2 ONLY ON SDI/DCH I/F) BPS 1200 ------------------------ BAUD RATE BITL 8 --------------------------- DATA BIT LENTH STOP 1 --------------------------- NUMBER OF STOP BITS PARY NONE ------------------------ PARITY ENL NO -------------------------- ENABLE/DISABLE ERROR MESSAGES USER ACD ------------------------- USER CUST 0 ------------------------- CUSTOMER No. SSUP YES ------------------------- SENIOR SUPERVISOR YES/NO APRT NO ------------------------- ACD PRINTER YES/NO ADAN DATA SAVED ADAN NEW TTY 11 ##### ACD PRINTER ##### CDNO 6 PORT 2 BPS 1200 BITL 8 STOP 1 PARY NONE ENL NO USER ACD CUST 0 SSUP NO APRT YES ------------------------- ACD PRINTER YES/NO ADAN DATA SAVED ADAN NEW TTY 10 ##### ACD SUPERVISOR OR WALLBOARD 14PC ##### CDNO 7 PORT 0 BPS 1200 BITL 8 STOP 1 PARY NONE ENL NO USER ACD CUST 0 SSUP NO -------------------------- } SUPERVISOR OR WALLBOARD 14PC APRT NO -------------------------- } ADAN DATA SAVED ADAN PWD2 PARM CEQU OVLY VAS CSQI CSQO FRPT MANU CLID MGCR DCUS MAGT 60 ----------------- MAXIMUM No. OF AGENTS ALLOWED ON SWITCH ATRN ACROSS ALL CUSTOMERS. MSCL CFWS REQ >LD 23 REQ NEW TYPE SCB -------------------- SCHEDULE BLOCK CUST 0 ---------------------- CUSTOMER No. CPRD 1 1 12 31 ------ COLLECTION PERIOD FOR REPORTS (MM/DD MM/DD) SHR 0 ---------------------- START HOUR FOR REPORTS EHR 23 --------------------- END HOUR FOR REPORTS DOW 1 2 3 4 5 6 7 DAYS OF WEEK FOR COLLECTION OF REPORTS(1=SUN) RFRQ 7 ---------------------- REPORT FREQUENCY SFRQ 1 ---------------------- STATUS DISPLAY UPDATE FREQUENCY ROPT 1 2 3 4 ---------------- REPORT OPTIONS PRIO 11 --------------------- PRINTERS FOR OUTPUT PAGE YES ------------------- START AT TOP OF PAGE FOR EACH REPORT SET FORM BEFORE PRINTING STARTS AID YES -------------------- AGENT ID MODE IDLB 1 ---------------------- ID LOWER BOUNDARY IDUB 9999 ------------------- ID UPPER BOUNDARY LOG 60 --- MAX No.OF AGENTS THAT CAN BE LOGGED IN AT ANYONE TIME SRPT YES -------------------- SHORT REPORT OPTION FOR REPORT 4. TOT4 YES -------------------- TOTALS ON REPORT 4 REQ **** >