To download the MOH to the MIRAN card do the followings: 1- Convert the music file which the customer provides on a CD to: Bit rate: 64 kbps Auto sample size: 8 bit Channel: 1 mono Audio sample rate: 8 KHZ Audio format: CCITT A-Law I use program "GoldWave" to do that. Save the file as example: May_Hold (name must be less then 8 characters) In Goldwave, select the Attributes tab as.. A-Law, 8000 Hz, 64Kbps, mono 2- Transfer the file to the PCMCIA flash card with a size of 64 mb or 128 mb 3- Connect your laptop to the MIRAN card so please take the appropriate cable. You can browse to the card but I never used this way. See the info of how in the attached doc. The default user login is User Name: user and Password: user0000. The default administrator login is User Name: admin and Password: admin000. 4- Using "Procom plus" or "HyperTerminal" access the MIRAN 2 or 3 card by pressing shift~ 5- username: admin & Password: admin000 6- Choose: 1- MIRAN Administration 2- Announcement Configuration 4- Convert Announcement file Browse to file A:May_Hold which you put on the flash card Choose the file by pressing S Now we want to convert this file to PCM so In the file name field put C:May_Hold …then Convert WAV to PCM 5- Calendar Operation 6- Calendar Assignment with Descriptor You 'll see DSP000 user DSP001 ??? Choose DSP000 by pressing S key File name: browse to C: Choose your file name example: May_Hold Browse Descriptor/ always Add to Calendar 7- Delete Calendar Assignment for the previous month I think the file is: April_Hold Choose 000 and Delete by choosing D 8- View Calendar assignment and you should see the new file assigned