My CallPilot Administration Utility

The My CallPilot Administration Utility is a tool that enables you to

•	update CallPilot server settings

•	enable or disable Secure Socket Layer (SSL) encryption for communication with the My CallPilot web server.

•	enable or disable the Remember Password option for My CallPilot logon

•	view the languages that are installed on the CallPilot system

You should use this tool whenever you make changes to server settings in CallPilot Manager that affect My CallPilot.

All entries are stored within the system registry.

For more information about My CallPilot web server security, see the Desktop Messaging and My CallPilot Administration Guide (NTP 555-7101-503).


Updating CallPilot server settings

You can update the connection information for CallPilot server.

Note

If you change any of these settings in CallPilot Manager, you must update them on this tab so that My CallPilot can access the CallPilot server. The My CallPilot web server cannot automatically detect changes to these settings.

To update server settings

1	Click the Web Client tab. If this is the first time you are modifying the CallPilot server settings, the boxes display the information you provided during My CallPilot installation.

2	Modify the settings as required.

CallPilot server settings

CallPilot server

SMTP/VPIM prefix

LDAP settings

CallPilot Server FQDN

Search base

Port Number

Use Secure Socket Layer (SSL)


Name or IP address
CallPilot server

The IP address of the CallPilot server.


SMTP/VPIM prefix

A dialing prefix that identifies your site. It is combined with the mailbox number and local CallPilot server name to create a unique CallPilot address:

<Prefix><Mailbox>@<FQDN>

Example

14165677002@voiceuser.callpilot.com


Server
CallPilot Server FQDN

Type the fully qualified domain name (FQDN) of the CallPilot server.

Example

cpserver.com


Search base

Type the LDAP search base required to access CallPilot addresses. The search base is the LDAP directory tree root for the part of your company or organization served by the CallPilot server.

Although there are several ways to specify the search base, Nortel Networks strongly recommends using domain components. Follow these guidelines for the search base.

•	The search base must contain a domain controller (dc) for each suffix in the fully qualified domain name of the CallPilot server.

?	Order is critical. The component closest to the root must be written last.

?	Separate domain components with a comma. Do not include spaces between domain components

Example

A CallPilot server used by the New York office of the company Acme has the fully qualified domain name newyork.acme.com. The search base is dc=com,dc=acme,dc=newyork.


Port Number

Type the port number for connecting to the CallPilot LDAP server. The default port number is 389.


Use Secure Socket Layer (SSL)

Enable this option to encrypt passwords for external e-mail accounts that are configured in My CallPilot.


Setting security options

On the Security Settings tab, you can set SSL encryption options for My CallPilot and enable or disable password storage for My CallPilot. For more information, select one of the following topics.

Enabling SSL

Enabling or disabling password


Enabling SSL

You can enable Secure Socket Layer (SSL) encryption for My CallPilot. SSL is a security protocol that encrypts information passed between two computers and authenticates the identity of the sending and receiving computer.

You can enable SSL for

•	client and web server communication—You can enable SSL during My CallPilot logon only (to protect mailbox numbers and passwords) or for the entire My CallPilot session.

•	web server and CallPilot server communication—You can enable SSL for communication between the My CallPilot web server and CallPilot server. When you enable this option, the system encrypts passwords for external e-mail accounts configured in My CallPilot.

You must enable SSL on both the sending and receiving computer to secure the transfer of information. For example, to secure communication between the My CallPilot client and the web server, SSL must be enabled both on the web server, and users must perform a secure logon to My CallPilot on the port specified on the Webclient tab.

Note

Before you can enable SSL, you must install an SSL certificate on the web server. For more information, contact your IS administrator.

SSL requires additional CPU bandwidth. Consider the available bandwidth and My CallPilot traffic in your system when you decide which SSL options to use.

To enable SSL

1	Click the Security settings tab.

2	To enable SSL, check the Enable SSL box.

3	Specify when to provide encryption between web browsers and the My CallPilot web server.

•	To enable SSL during logon only, choose Logon only.

•	To enable SSL for the entire My CallPilot session, choose Entire session.

4	To secure passwords for external e-mail accounts, perform the following steps:

a.	Click the Webclient tab.

b.	In the LDAP Settings section, check the Use Secure Socket Layer box.

Note

You must enable SSL on the Security Settings tab to enable SSL for communication with CallPilot server.

5	Click OK.


Enabling or disabling password storage

My CallPilot supports a Remember Password option that allows users to store their current My CallPilot password for future logons. If you are concerned about storing CallPilot mailbox passwords, you can disable this option.

To enable or disable password storage

1	Click the Security settings tab.

2	To enable password storage, check the Enable "Remember Password check box on login page" box. To disable password storage, clear the check box.


Viewing installed languages

The Languages tab displays languages that are currently installed on your CallPilot system. Users can select the language they want to use from the My CallPilot logon page.