The Alarm Monitor displays a list of CallPilot server alarms.
Alarms are warnings generated by events. Alarms communicate the same information as events. However, alarms are reported in the Alarm Monitor instead of in the Event Browser, and are managed differently than events.
Alarms appear in the Alarm Monitor only for Minor, Major, and Critical events (not Information events). All events can be reported in the Event Browser (depending on filtering criteria defined in the Event Browser).
The first time an event occurs, it generates an alarm that appears in the Alarm Monitor. If the same event continues to occur, a new alarm is not generated. Instead, the time and date assigned to the original generated alarm is updated.
If you filter events in the Event Browser, this does not affect the Alarm Monitor. The Alarm Monitor displays all Minor, Major, and Critical alarms in the Alarm Monitor.
If you customize events in the Event Browser, those changes do affect the Alarm Monitor. For example, if an event's severity is changed from Minor to Information, the event does not generate an alarm. Also, if an event's severity is changed from Minor to Major, the severity of the generated alarm will be Major.
Alarms can be cleared from the Alarm Monitor, but the event that generated the alarm is not cleared from the event log or the Event Browser.
You can access the SNMP Settings page from the Alarm Monitor to define which alarms, based on severity, will generate SNMP traps. For more details on SNMP traps, refer to the Administrator's Guide (555-7101-301).
In CallPilot Manager, click System > Alarm Monitor to view the Alarm Monitor.