Enhanced management of the messaging network

CallPilot provides the CallPilot administrator with the ability to

• configure extensive network security enhancements

• configure network broadcast capability for mailbox class members

• automatically add a permanent remote user and record a spoken name on the user’s behalf

• configure time and date stamps on messages and voice prompts to be indicated in the user’s time zone, instead of in the time zone of the CallPilot server

Network security enhancements

Network security enhancements include

• encryption of message traffic using transport layer security (TLS)

• authentication of desktop messaging users and remote voice mail servers submitting messages to CallPilot

• monitoring of suspect SMTP network activity

See

• Encryption

• SMTP security

Network broadcast capability

If networking or NMS is installed, you can permit selected mailbox owners to send location broadcasts or network broadcasts.

See

• Network and location broadcasts

• Setting message delivery options for mailbox class members

Network Message Service in multiple time zones

All switch locations can be located in the same time zone, or in different time zones from the CallPilot server (local site). If one or more switch locations are located in a different time zone from the CallPilot server, you should define the time zone for each location. This results in time and date stamps on messages and voice prompts to be indicated in the user’s time zone, instead of in the time zone of the CallPilot server. Example

See

• Configuring the time zone for a local satellite location

• Configuring the time zone for the local prime location

• Configuring the computer name, time zone, dialing information, and LDAP search base

 For a description of how the multiple time zones feature affects users and different types of networking recipients, refer to the Network Planning Guide.

Names Across the Network

A CallPilot feature that allows the spoken names of message senders to be reproduced at recipient sites. If a sender does not exist at the recipient site as a remote user, a temporary remote user is added to the site with the sender’s text name and spoken name.

Names Across the Network eliminates the need for a system administrator to manually add a permanent remote user and record a spoken name on the user’s behalf.

See Configuring the local messaging server.