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Backup and Restore Tool
backup devices
backup history
backups
   Backing up and restoring data
   Configuring and scheduling backups
   Considerations and guidelines for backing up and restoring CallPilot data
   Defining back up devices and network destinations
   Monitoring the status of a backup or restore operation
   Performing an immediate backup
   Restoring from full system backups
   Troubleshooting backup and restore operations
    AppBuilder archives
    Configuring and scheduling backups
    considerations and guidelines
    formulating a server backup strategy
    performing
       Monitoring the status of a backup or restore operation
       Performing an immediate backup
    prompt archive
    Restoring custom system prompts
    restoring from
       Monitoring the status of a backup or restore operation
       Restoring from full system backups
    schedules
    troubleshooting
    user archive
    Using the Backup and Restore Tool
    when to perform
    Working with tapes
Basic User mailbox class
batch threshold
    AMIS Networking
baud rate
    CallPilot server serial ports
billing DN
    configuring
blocking calls
Boolean search
broadcast addresses
    printing
    viewing
broadcast message numbers
    defining
broadcast messages
   Configuring the local messaging server
   Configuring the multi-delivery to fax service
   Controlling broadcasts to and from your server
   Defining the broadcast message numbers
   Enabling network broadcasts on CallPilot
   Setting message delivery options for mailbox class members
    defining numbers for
    enabling for mailbox class members
    enabling on local server
       Configuring the local messaging server
       Controlling broadcasts to and from your server
       Enabling network broadcasts on CallPilot
    enabling on remote server
       Controlling broadcasts to and from your server
       Enabling network broadcasts on CallPilot
    fax
busy line
    ensuring that callers to a mailbox are notified



call answering defaults for each supplied mailbox class
call answering greetings
    enabling mailbox class members to record
call answering options
    setting for mailbox class members
call answering prompts
    allowing mailbox callers to hear an organization's legacy prompts
callback DN
   Applying a callback handling RPL to a custom application
   Configuring callback handling for an Application Builder fax service
   Configuring remote notification for a mailbox owner
    and RPLs
    applying outdialing restrictions on
       Applying a callback handling RPL to a custom application
       Configuring callback handling for an Application Builder fax service
    for notification messages to pagers
callers notified of busy line
    ensuring
CallPilot server
   CallPilot server requirements
   Configuring and scheduling backups
   Considerations and guidelines for backing up and restoring CallPilot data
   Defining back up devices and network destinations
   Finding information about the CallPilot server
   Finding information about the connected switch
   Listing the applications and services installed on the CallPilot server
   Performing an immediate backup
   Restoring from full system backups
    applications and services
        viewing
    backing up
       Configuring and scheduling backups
       Defining back up devices and network destinations
       Performing an immediate backup
    backup strategy
    configuration for Desktop Messaging
    restoring
    switch information
        viewing
CallPilot server name
    viewing
CDN information
    entering
CDP dialing plan
   Configuring CDP dialing plan information
   Deleting a CDP steering code
   Dialing plans
   Modifying a CDP steering code
    about
    configuring
    modifying
    removing steering codes
CDP steering codes
   Configuring CDP dialing plan information
   Deleting a CDP steering code
   Modifying a CDP steering code
    adding
    modifying
    removing
Challenge-Response authentication
Challenge and Response authentication
   Challenge and Response authentication
   Configuring the authentication options on the local server
   Mixed authentication mode
    about
    enabling on local server
channel allocations
   Allocating channels to services
   Dedicating channels to a service (M1 or Succession 1000 connectivities only)
   Limiting the number of channels used by a service
    connectivities
    default
    finding
channels
   Allocating channels to services
   Allocating channels to services (M1 or Succession 1000)
   Call channel states
   Call channels are disabled
   Changing the Channel Monitor refresh rate
   Changing the Multimedia Monitor refresh rate
   Dedicating channels to a service (M1 or Succession 1000 connectivities only)
   Determining the capacity of the CallPilot server
   Entering switch and channel information
   Limiting the number of channels used by a service
   Monitoring call channels
   Monitoring voice, fax, and speech recognition channels
   Multimedia channel states
   Multimedia channels are disabled
   Starting call channels
   Starting multimedia channels
   Stopping call channels
   Stopping multimedia channels
    allocating
       Allocating channels to services
       Allocating channels to services (M1 or Succession 1000)
       Dedicating channels to a service (M1 or Succession 1000 connectivities only)
       Limiting the number of channels used by a service
    changing the refresh rate
       Changing the Channel Monitor refresh rate
       Changing the Multimedia Monitor refresh rate
    configuring
    monitoring
       Monitoring call channels
       Monitoring voice, fax, and speech recognition channels
    multimedia
    server settings
    starting
       Starting call channels
       Starting multimedia channels
    stopping
       Stopping call channels
       Stopping multimedia channels
    troubleshooting
    viewing status information
       Call channel states
       Multimedia channel states
CLAN
    configuring
Comments
    describing a user
components
   Component alerts and states
   Component types and maintenance activities
   Maintaining hardware components
   Running diagnostics on hardware components
   Starting and stopping components
   Viewing component information and status
   Viewing the last diagnostic results
    about
    alerts
    maintenance activities
    monitoring
    running diagnostics
    starting
    states
    stopping
    types
    viewing
    viewing diagnostics
compose prefix
    open AMIS Networking
computer name
   computer name
   Configuring the computer name, time zone, dialing information, and LDAP search base
    definition
    entering
configuration tasks
   Configuring mailbox classes
   Task summary for setting up outcalling services
    DTT and DTF
    mailbox classes
Configuration Wizard
   Applying server configuration changes
   Canceling the Configuration Wizard changes
   Choosing the configuration mode
   Reviewing the current CallPilot configuration
   Starting the Configuration Wizard
   Using the Configuration Wizard
    about
    applying changes
    canceling
    configuration modes
    express mode
    reviewing the current configuration
    standard mode
    starting
configuration worksheets
configuring individual properties for
connection DNs
   Defining connection DNs
   Defining the remote server's AMIS system access number
   Messaging task lists
    about
    configuring for remote AMIS sites
    configuring for remote Enterprise sites
connection protocol
    defining for a remote server
connectivities
   Allocating channels to services
   Configuring CallPilot services
   Dedicating channels to a service (M1 or Succession 1000 connectivities only)
   Disabling and re-enabling a service (M1 or Succession 1000 connectivities only)
   Limiting the number of channels used by a service
   Messaging features that use the thru-dial function
    and channel allocations
       Allocating channels to services
       Limiting the number of channels used by a service
    Meridian 1
       Allocating channels to services
       Dedicating channels to a service (M1 or Succession 1000 connectivities only)
       Disabling and re-enabling a service (M1 or Succession 1000 connectivities only)
       Limiting the number of channels used by a service
    MSL-100
       Configuring CallPilot services
       Messaging features that use the thru-dial function
        and the thru-dial function
        configuring SDNs
    Succession 1000
       Allocating channels to services
       Dedicating channels to a service (M1 or Succession 1000 connectivities only)
       Disabling and re-enabling a service (M1 or Succession 1000 connectivities only)
       Limiting the number of channels used by a service
Contents tab
controlled DN
    and the SDN Table
country
    selecting
courtesy stopping
    components
cover page
    configuring for a fax service
CRAM-MD5
critical events
   Monitoring alarms
   Viewing events
custom applications
   Applying a callback handling RPL to a custom application
   Monitoring custom application SDNs
   Performing an immediate backup
   Restoring AppBuilder applications
   Specifying system-wide holiday service times
    applying RPLs to
    archiving
       Restoring AppBuilder applications
       Restoring custom system prompts
    monitoring
    supporting holiday checking by
custom mailboxes
   Setting up a guest mailbox
   Setting up a mailbox for a group with no dedicated phoneset
   Setting up a suggestion box (no phoneset)
   Setting up an assistant to answer a manager's phoneset
   Setting up mailboxes for users who share a DN
   Setting up mailboxes to handle fax deliveries and fax machine overflows
   Setting up separate mailboxes for owners who share a phoneset but have their own
    for a group with no single phoneset
    for a manager with an assistant who covers the phone
    for guests with no assigned phoneset
    for handling fax deliveries and overflows
    for users who share a DN
    for users who share a phoneset
    to collect suggestions
custom prompts
    backing up
    restoring from archives
customizing events


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