access problems
   Calls are not answered
   Mailbox owner cannot access e-mail messages from the telephone
    troubleshooting
       Calls are not answered
       Mailbox owner cannot access e-mail messages from the telephone
add a backup
addressing conventions
   Configuring addressing conventions
   Defining address prefixes for both DTT and DTF
   Guidelines for configuring DTT and DTF
   Handling mixed area/city codes
    configuring
       Configuring addressing conventions
       Handling mixed area/city codes
    defining DTT/DTF prefixes
    guidelines
    guidelines for DTT and DTF
addressing problems
    troubleshooting
Admin Agent
    outbound SDN
administration over the Web
administrative privileges
   Adding and removing CallPilot administrators
   Assigning and suspending administrative privileges
   Delegating administrative tasks
    assigning
       Adding and removing CallPilot administrators
       Assigning and suspending administrative privileges
       Delegating administrative tasks
    suspending
       Adding and removing CallPilot administrators
       Assigning and suspending administrative privileges
Administrator mailbox class
administrators
   Adding and removing CallPilot administrators
   Assigning and suspending administrative privileges
    adding
       Adding and removing CallPilot administrators
       Assigning and suspending administrative privileges
    removing
       Adding and removing CallPilot administrators
       Assigning and suspending administrative privileges
administrators without mailboxes
Advanced User Add
alarm mailbox
    configuring
    disabling
Alarm Monitor
   Alarm Monitor column descriptions
   Monitoring alarms
    about
    column definitions
    using
alarms
   Clearing an alarm from the Alarm Monitor
   Configuring the system alarm mailbox
   Filtering SNMP traps
   Monitoring alarms
   Monitoring suspicious activity
    about
    clearing
    definitions
    setting up notification of
    SNMP
       Configuring the SNMP service on the CallPilot server
       Filtering SNMP traps
        about
        trap filtering
    viewing
alerts
    components
alternate phoneset interfaces (AUIs)
   Adding the SDN for Symposium Voice Services
   Allowing use of an alternate phoneset interface
   Availability of CallPilot functions to users of alternate phoneset interfaces
   Configuring the SDN for the alternate phoneset interface
   Ensuring that the mailbox class setting determines the phoneset interface
   Setting call answering options for mailbox class members
    configuring
       Adding the SDN for Symposium Voice Services
       Allowing use of an alternate phoneset interface
       Configuring the SDN for the alternate phoneset interface
       Ensuring that the mailbox class setting determines the phoneset interface
    functionality
    setting for mailbox class members
AMIS Message Delivery Configuration
AMIS Networking
   Administering a messaging network
   Configuring CallPilot services
   Defining the remote server's AMIS system access number
   Enabling and disabling the AMIS Networking service
   Implementation checklists
   Troubleshooting AMIS Networking problems
    about
    disabling
    enabling
    implementation checklists
    outbound SDN
    system access number
    troubleshooting
AMIS Networking connections
   Messaging task lists
   Setting the AMIS Network Protocol and Connection DNs
    about
    configuring
AMIS networking defaults for each supplied mailbox class
AMIS Networking message delivery options
   AMIS Networking introduction
   Defining the AMIS batch delivery threshold
    about
    configuring batch delivery threshold
AMIS protocol
    enabling mailbox class members to send or receive messages via
AppBuilder archives
   AppBuilder archives
   Performing an immediate backup
   Restoring AppBuilder applications
    defining
application-specific RPLs
   Applying a callback handling RPL to a custom application
   Applying RPLs
   Customizing RPLs
   Maintaining restriction permission lists (RPLs)
    applying
    guidelines for applying
    guidelines for creating and customizing
application archives
   Performing an immediate backup
   Restoring AppBuilder applications
    defining
applications
   Adding and removing inbound SDNs
   Applying a callback handling RPL to a custom application
   Configuring a session profile for a voice menu or service
   Entering CDN information
   Listing the applications and services installed on the CallPilot server
   Monitoring custom application SDNs
   Performing an immediate backup
   Restoring AppBuilder applications
   Specifying system-wide holiday service times
    applying RPLs to
    archiving
    configuring a session profile for
    defining CDNs
    listing those installed on the CallPilot server
    making available to callers
    monitoring
    supporting holiday checking by
archive history
    viewing
archive logs
   Monitoring the status of a backup or restore operation
   Reviewing backup and restore history, and logs
    viewing
       Monitoring the status of a backup or restore operation
       Reviewing backup and restore history, and logs
archives
   Backing up and restoring data
   Defining back up devices and network destinations
   Monitoring the status of a backup or restore operation
   Restoring AppBuilder applications
   Restoring custom system prompts
   Restoring from backups
   Restoring user (mailbox) data
   Reviewing backup and restore history, and logs
   Troubleshooting backup and restore operations
    configuring a new destination (device) on the network
    custom prompts
    restoring from
    selective
       Restoring AppBuilder applications
       Restoring user (mailbox) data
    troubleshooting
    user
    using
assistant
    setting up to answer a manager's phoneset
Assistant mailbox class
au-law
    selecting
AUIs
   Adding the SDN for Symposium Voice Services
   Availability of CallPilot functions to users of alternate phoneset interfaces
   Configuring the SDN for the alternate phoneset interface
   Ensuring that the mailbox class setting determines the phoneset interface
    configuring
       Adding the SDN for Symposium Voice Services
       Configuring the SDN for the alternate phoneset interface
       Ensuring that the mailbox class setting determines the phoneset interface
    functionality
authentication
   Authenticated mode
   Challenge and Response authentication
   Configuring the authentication options on the local server
   Configuring VPIM Networking security options
   Security for server communications
   SMTP and Encryption
   SMTP authentication failures
   Unauthenticated mode
   User ID and password authentication
    about
    Challenge-Response
    Challenge and Response authentication
    disabling
    enabling on local server
    enabling on remote server
    failures
    how it works
    plain password
    restricting number of failures
    types of
    User ID and Password authentication
authorization code terminator
    in the default printing DN
Auto Admin page
Auto play of CallPilot messages
Autologon
    enabling or disabling for a mailbox
automatically playing message headers
automatically printing faxes
automatically repeating the message


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