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remote messaging servers
   Adding and configuring a remote server
   Deleting sites from the messaging network
   Enabling network broadcasts on CallPilot
   Messaging task lists
   Server sites and switch locations
   Setting unauthenticated access restrictions
   SMTP and Encryption
   Working with the network tree
    about
    and encryption
    and SMTP authentication
    configuring
       Adding and configuring a remote server
       Messaging task lists
    defining unauthenticated access restrictions
    enabling broadcast messages
    removing
    working with network tree
remote notification
   Configuring CallPilot services
   Configuring remote notification for a mailbox owner
   Setting remote notification options for mailbox class members
   Setting up mailboxes to handle fax deliveries and fax machine overflows
    enabling for mailbox class members
    enabling or disabling for existing users
    for fax general delivery mailbox owners
    outbound SDN
    setting retry strategy for mailbox class members
    to pagers
remote notification defaults for each supplied mailbox class
remote text notification
   Changing message waiting indication for a mailbox
   Enhanced mailbox use from a mobile phoneset
    configuring
Reporter
   Collecting report data
   Monitoring suspicious activity
   Running reports
reports
   Collecting report data
   Running reports
    collecting data for
    running
requirements
   CallPilot server requirements
   User workstation requirements
    for Desktop Messaging
       CallPilot server requirements
       User workstation requirements
resource allocation
resource usage controls
    overriding mailbox class defaults
resource usage defaults for each supplied mailbox class
resources
   Allocating channels to services
   Changing default messaging limits and warnings
   Changing resource usage controls for mailbox class members
   Permitting mailbox class members to speak CallPilot phoneset commands
    allocating
       Allocating channels to services
       Changing default messaging limits and warnings
    controlling usage
       Changing resource usage controls for mailbox class members
       Permitting mailbox class members to speak CallPilot phoneset commands
    re-allocating
restore history
Restoring AppBuilder applications
Restoring custom system prompts
Restoring from full system backups
Restoring user (mailbox) data
restriction permission lists (RPLs)
   Applying a callback handling RPL to a custom application
   Applying global restrictions and permissions for off-switch dialing
   Applying RPLs to thru-dialing services used by mailbox class members
   Configuring callback handling for an Application Builder fax service
   Creating and deleting RPLs
   Customizing the Long Distance 1 RPL to permit domestic long distance calls
   Customizing the Long Distance 2 RPL to permit international long distance calls
   Customizing the On Switch RPL
   Supplied mailbox classes
    adding
    and mailbox classes
    and off-switch dialing
       Applying RPLs to thru-dialing services used by mailbox class members
       Configuring callback handling for an Application Builder fax service
    applying to a custom application
    customizing
       Customizing the Local RPL
       Customizing the Long Distance 1 RPL to permit domestic long distance calls
       Customizing the Long Distance 2 RPL to permit international long distance calls
       Customizing the On Switch RPL
    defaults for each supplied mailbox class
    defining global
    deleting
    guidelines for applying
    guidelines for creating and customizing
    maintaining
restrictions
   Changing an SDL address
   Configuring default special-purpose DNs and prefixes
   Dedicating channels to a service (M1 or Succession 1000 connectivities only)
   Enabling off-switch calls
    enabling off-switch calls
    name dialing and name addressing
    on dedicating channels to services
    SDL addresses
restrictions on configuring SDNs
Retention a Tape
retry strategies
    for DTT and DTF
revert DN
   Configuring default special-purpose DNs and prefixes
   Overriding the default revert DN
   Setting call answering options for mailbox class members
    allowing mailbox class members to change
    configuring
    external
    personal
RPLs
   Applying global restrictions and permissions for off-switch dialing
   Configuring callback handling for an Application Builder fax service
   Creating and deleting RPLs
   Customizing the Local RPL
   Customizing the Long Distance 1 RPL to permit domestic long distance calls
   Customizing the Long Distance 2 RPL to permit international long distance calls
   Customizing the On Switch RPL
   Maintaining restriction permission lists (RPLs)
    adding
    and outdialing
    customizing
       Customizing the Local RPL
       Customizing the Long Distance 1 RPL to permit domestic long distance calls
       Customizing the Long Distance 2 RPL to permit international long distance calls
       Customizing the On Switch RPL
    defining global
    deleting
    guidelines for applying
    maintaining

satellite switch locations
   Adding and configuring a satellite switch location
   Configuring CDP dialing plan information
   Configuring ESN dialing plan information
   Configuring the time zone for a local satellite location
   Defining VPIM network shortcuts for switch locations
   Recording a switch location name
   Working with the network tree
    adding
    configuring connection information
       Configuring CDP dialing plan information
       Configuring ESN dialing plan information
       Defining VPIM network shortcuts for switch locations
    configuring time zones
    recording spoken names
    working with network tree
saving
    event log
scheduling backups
SDLs
   Adding an SDL
   Adding or removing SDL members
   Changing an SDL address
   Maintaining shared distribution lists (SDLs)
   Performing an immediate backup
    adding
    adding members
    backing up
    changing the address
    maintaining
    removing members
    valid members
SDN Detail page
SDN Table
   Adding and removing inbound SDNs
   Configuring CallPilot services
    adding an inbound SDN to
    and control DNs
    and phantom TNs
SDNs
   Adding and removing inbound SDNs
   Allocating channels to services (M1 or Succession 1000)
   Configuring an SDN for sharing
   Configuring Application Builder fax services
   Configuring CallPilot services
   Configuring the multi-delivery to fax service
   Entering CDN information
   Monitoring custom application SDNs
   Restrictions on editing outbound SDNs
   SDN Detail page
    and service behaviour
    configuring
       Configuring Application Builder fax services
       SDN Detail page
    configuring for fax services
       Configuring Application Builder fax services
       Configuring the multi-delivery to fax service
    defining
    inbound
    monitoring
    multiple
    outbound
       Allocating channels to services (M1 or Succession 1000)
       Configuring CallPilot services
       Restrictions on editing outbound SDNs
        restrictions on configuring
           Allocating channels to services (M1 or Succession 1000)
           Configuring CallPilot services
           Restrictions on editing outbound SDNs
    sharing resources with a networking service
search criteria
    defining a set of
search methods
Search tab
    search limitations
searches
   Changing the scope of a search
   Creating and using a set of search criteria
   Finding mailboxes, administrators, or directory entries
   Finding users by name or mailbox number
   Setting up mailboxes to handle fax deliveries and fax machine overflows
   Using a saved search
    broadening
    defining criteria for
    for fax delivery mailboxes
    narrowing down
    quick
    saved
    saving
secondary languages
    assigning
Secure Socket Layer
   Enabling encryption on the local server
   User ID and password authentication
    and SMTP authentication
    enabling on local server
Secure Socket Layer encryption
security
   Configuring mailbox security
   Getting started with CallPilot Manager
   Guidelines for creating secure mailbox passwords
   Monitoring suspicious activity
   Providing a personalized greeting for a mailbox
   Securing the CallPilot system
   Security Administration Detail page
   Security for server communications
    for IMAP server
    for LDAP server
    mailbox password guidelines
    monitoring suspicious activity
    providing greetings for a mailbox
    types supported by CallPilot
Security Administration Detail page
security issues
   Configuring mailbox security
   Navigating CallPilot Manager Help
    mailbox
    use of CallPilot Manager
serial number
    entering
serial ports
    finding the settings for
server configuration changes
   Applying server configuration changes
   Considerations and guidelines for backing up and restoring CallPilot data
   Determining the capacity of the CallPilot server
   Finding information about the CallPilot server
   Finding information about the connected switch
   Listing the applications and services installed on the CallPilot server
    applying
    backing up
    viewing
       Determining the capacity of the CallPilot server
       Finding information about the CallPilot server
       Finding information about the connected switch
       Listing the applications and services installed on the CallPilot server
server settings
   Considerations and guidelines for backing up and restoring CallPilot data
   Determining the CallPilot server serial port settings
   Determining the capacity of the CallPilot server
   Finding information about the CallPilot server
   Finding information about the connected switch
   Listing the applications and services installed on the CallPilot server
   Restoring from full system backups
    backing up
    restoring from backups
    viewing
       Determining the CallPilot server serial port settings
       Determining the capacity of the CallPilot server
       Finding information about the CallPilot server
       Finding information about the connected switch
       Listing the applications and services installed on the CallPilot server
server slot assignments
server version
    finding
service behaviour
    and SDNs
service directory numbers (SDNs)
   Adding and removing inbound SDNs
   Allocating channels to services
   Allocating channels to services (M1 or Succession 1000)
   Configuring an SDN for sharing
   Configuring Application Builder fax services
   Configuring CallPilot services
   Configuring message delivery to DNs not associated with mailboxes
   Monitoring custom application SDNs
   Restrictions on editing outbound SDNs
   SDN Detail page
    and service behaviour
    configuring
       Configuring Application Builder fax services
       SDN Detail page
    configuring for fax services
    inbound
       Adding and removing inbound SDNs
       Configuring CallPilot services
        adding
        deleting
    monitoring
    multiple
        for a single service
    outbound
       Allocating channels to services (M1 or Succession 1000)
       Restrictions on editing outbound SDNs
        restrictions on configuring
           Allocating channels to services (M1 or Succession 1000)
           Configuring CallPilot services
           Restrictions on editing outbound SDNs
    sharing resources with a networking service
    used for delivery to non-mailbox DNs
services
   Allocating channels to services (M1 or Succession 1000)
   Configuring a custom cover page for an Application Builder fax service
   Configuring an Application Builder fax service
   Configuring an SDN for sharing
   Configuring callback handling for an Application Builder fax service
   Configuring CallPilot services
   Dedicating channels to a service (M1 or Succession 1000 connectivities only)
   Disabling and re-enabling a service (M1 or Succession 1000 connectivities only)
   Limiting the number of channels used by a service
   Listing the applications and services installed on the CallPilot server
    allocating channels to
    allocating channels to (M1 or Succession 1000)
    configuring
       Configuring a custom cover page for an Application Builder fax service
       Configuring an Application Builder fax service
       Configuring an SDN for sharing
       Configuring callback handling for an Application Builder fax service
       Configuring CallPilot services
        fax
        fax callback handling
        fax cover page
    configuring (M1 or Succession 1000)
    configuring to share resources with a networking service
    dedicating channels to
    disabling and re-enabling
    limiting the number of channels used
    listing those installed on the CallPilot server
session profiles
   Allocating channels to services
   Allocating channels to services (M1 or Succession 1000)
   Configuring a session profile for a voice menu or service
   Configuring CallPilot services
    and multiple SDNs
    configuring
    fax callback handling
Shared Distribution List Detail page
shared distribution lists (SDLs)
   Adding an SDL
   Adding or removing SDL members
   Changing an SDL address
   Maintaining shared distribution lists (SDLs)
   Performing an immediate backup
   Setting message delivery options for mailbox class members
   Shared Distribution List Detail page
    adding
    adding members
    backing up
    changing an SDL address
    configuring
    enabling use by mailbox class members
    maintaining
    removing members
    valid members
short prompts
    specifying
shortcuts
   Defining VPIM network shortcuts for switch locations
   VPIM addresses and shortcuts
    about open VPIM shortcuts
    about VPIM network shortcuts
    adding VPIM network shortcuts
Simple Mail Transport Protocol
   Authenticated mode
   Challenge and Response authentication
   Mixed authentication mode
   Setting unauthenticated access restrictions
   SMTP and Encryption
   SMTP authentication failures
   Unauthenticated mode
    and unauthenticated access restrictions
    authentication
       Authenticated mode
       SMTP and Encryption
    authentication failures
    Challenge and Response authentication
       Challenge and Response authentication
       Mixed authentication mode
    defining unauthenticated access restrictions
    unauthenticated mode
       SMTP and Encryption
       Unauthenticated mode
    User ID and Password authentication
slot assignments
    about
    tables
SMTP authentication
   Authenticated mode
   Challenge and Response authentication
   Configuring the authentication options on the local server
   Configuring VPIM Networking security options
   Messaging task lists
   Mixed authentication mode
   Monitoring suspicious SMTP activity
   Setting unauthenticated access restrictions
   SMTP and Encryption
   SMTP authentication failures
   Unauthenticated mode
   User ID and password authentication
    and network connections
    and unauthenticated access restrictions
    Challenge and Response authentication
       Challenge and Response authentication
       Mixed authentication mode
    defining unauthenticated access restrictions
    enabling for desktop messaging clients
    enabling for web messaging clients
    enabling on local server
    enabling on remote server
    failures
    monitoring activity with Hacker Monitor
    plain password authentication
    restricting number of failures
    unauthenticated mode
       SMTP and Encryption
       Unauthenticated mode
    User ID and password authentication
       Mixed authentication mode
       User ID and password authentication
SMTP/VPIM
   Defining VPIM network shortcuts for switch locations
   Enabling encryption on the local server
   Setting unauthenticated access restrictions
    adding prefixes for switch locations
    defining unauthenticated access restrictions
    security options
SMTP/VPIM prefix
SNMP
   Configuring the SNMP service on the CallPilot server
   Filtering SNMP traps
    about
    Configuring OTM alarm notification
    Configuring SNMPs on the server
    trap filtering
software release
    finding for the switch
special-purpose DNs and prefixes
    configuring
special-purpose mailboxes
    configuring
specialized administrators
   Adding a group of mailboxes in a single operation
   Adding and removing CallPilot administrators
   Adding mailboxes, one at a time
   Administering mailboxes
   Assigning and suspending administrative privileges
   Creating and deleting user creation templates
   Creating and using a set of search criteria
   Delegating administrative tasks
   Finding mailboxes, administrators, or directory entries
   Removing mailboxes
    about
    adding
       Adding a group of mailboxes in a single operation
       Adding and removing CallPilot administrators
       Adding mailboxes, one at a time
       Assigning and suspending administrative privileges
       Creating and deleting user creation templates
    deleting
    examples
    finding
       Creating and using a set of search criteria
       Finding mailboxes, administrators, or directory entries
    removing
       Adding and removing CallPilot administrators
       Assigning and suspending administrative privileges
speech activated messaging
   Disabling and re-enabling a service (M1 or Succession 1000 connectivities only)
   Permitting mailbox class members to speak CallPilot phoneset commands
    disabling and re-enabling
    enabling for mailbox class members
speech recognition services
   Allocating channels to services
   Disabling and re-enabling a service (M1 or Succession 1000 connectivities only)
    allocating channels for
    disabling and re-enabling
SRI
SSL
   Enabling encryption on the local server
   Permitting mailbox class members to listen to e-mail messages over a phoneset
   Permitting mailbox class members to receive remote text notification
   User ID and password authentication
    and SMTP authentication
    protecting Email-by-Phone messages with
       Permitting mailbox class members to listen to e-mail messages over a phoneset
       Permitting mailbox class members to receive remote text notification
stale times
    AMIS Networking
standard mode configuration
    about
    choosing
starting
    hardware components
steering codes
   Configuring CDP dialing plan information
   Deleting a CDP steering code
   Modifying a CDP steering code
    adding
    modifying
    removing
STI
    definition
stop bits
    CallPilot server serial ports
        finding
stopping
    hardware components
storage limits and warnings
Succession 1000
   Allocating channels to services (M1 or Succession 1000)
   Dedicating channels to a service (M1 or Succession 1000 connectivities only)
   Disabling and re-enabling a service (M1 or Succession 1000 connectivities only)
   Enabling off-switch calls
    allocating channels
    dedicating channels to a service
    disabling and re-enabling a service
    enabling off-switch calls
Succession 1000 information
    entering
Succession 1000 switch
    limitations
suggestion boxes
    setting up
suspicious activity
   Monitoring custom application SDNs
   Monitoring internal and external telephone activity by calling line ID (CLID)
   Monitoring suspicious activity
    monitoring
       Monitoring custom application SDNs
       Monitoring internal and external telephone activity by calling line ID (CLID)
       Monitoring suspicious activity
switch information
   Entering switch and channel information
   Finding information about the connected switch
    channels
    finding
    link names
    TCP/IP information
switch locations
   Adding and configuring a satellite switch location
   Configuring a remote prime switch location
   Configuring CDP dialing plan information
   Configuring ESN dialing plan information
   Configuring the local prime switch location
   Configuring the time zone for a local satellite location
   Configuring the time zone for the local prime location
   Defining VPIM network shortcuts for switch locations
   Recording a switch location name
   Server sites and switch locations
   Working with the network tree
    about
    adding satellite locations
    configuring connection information
       Configuring CDP dialing plan information
       Configuring ESN dialing plan information
       Defining VPIM network shortcuts for switch locations
    configuring prime locations
       Configuring a remote prime switch location
       Configuring the local prime switch location
    configuring time zones
       Configuring the time zone for a local satellite location
       Configuring the time zone for the local prime location
    recording spoken names
    working with network tree
switch type
    finding
       Determining the capacity of the CallPilot server
       Finding information about the connected switch
Symposium Voice Services Support
   Calls are not answered
   Configuring access to Symposium Voice Services
   Entering switch and channel information
   Symposium Voice Services feature architecture
   Symposium Voice Services Support
    information required
    troubleshooting
system access number
   Defining the local server's AMIS system access number
   Defining the remote server's AMIS system access number
    local server
    remote server
system prompts
   Adding a corporate identity to system greetings
   Customizing system prompts
   Editing a custom prompt
   Listening to a system or custom prompt
   Performing an immediate backup
   Replacing a system prompt with a custom prompt
   Viewing the lists of installed system prompts
    adding a corporate identity
    backing up
    customizing
       Customizing system prompts
       Editing a custom prompt
       Replacing a system prompt with a custom prompt
    editing
    listening to
    listing
    replacing
    selecting
System Ready Indicator (SRI)
system time-outs

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